CVS in Billerica (700 Boston Rd, MA 01821)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Billerica (Massachusetts state) on the street of 700 Boston Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1978-667-7666. You can get more information from their website: https://www.cvs.com/store-locator/billerica-ma-pharmacies/700-boston-rd-rt-3a-towne-plz-billerica-ma-01821/storeid=183?WT.mc_id=LS_GOOGLE_FS_183. The coordinates that you can use in navigation applications to get to find CVS quickly are 42.540358, -71.244173. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- In-store pickup
- In-store shopping
Katrina
CVS staff was lovely. The pharmacist though is by far one of the rudest people I have ever had to interact with. All I did was act surprised that The prescription wasn’t filled and then she completely snapped on me for no reason. Absolute worst customer service I have ever experienced. The other two women working with her seemed absolutely miserable as she berated them with her rudeness and indecency. The date is 12/1/22 and my interaction with her was at 8:15 am. So I can’t even say that she has spent the day or week being bothered by customers. I want to write what I really think she was being but because this is a public platform I’ll just say it not a nice word at all. CVS you should be somewhat embarrassed to have someone like this on your team. Again rude not just rude customers but also to her staff in front of her customers. A Absolute Disgusting human being.
12.2022Bruins
Very poor customer service
11.2022Angela
The pharmacy needs to screen the individuals who work as techs, there is a pharmacy technician with the worst attitude I have ever encountered going to any pharmacy. Not everyone should work with the public...
11.2022Maggy
Went in with my coupon and bought something which I paid almost nothing for it.
10.2022Deanna
I have never had a good experience at this cvs. Staff is never happy. When I call the attitude is always rude and arrogant. I feel as tho I'm waisting their time. I'm also on a controlled medication and when I call concerning that I feel as tho I'm being judged. If i have a problem I'm never offered any sort of help. No advice of any kind. This last visit while I was waiting all I heard was the staff complaining about prescriptions they were filling. There was problems with them. The person didn't need it. It wasn't covered by insurance. The list goes on and on. The one good thing I can say Is that no personal information was said during this rant. Also the person behind the register completely forgot me. I spoke with her and had to wait. I sat right in front of the window waiting. Finally went back to check because my name wasn't called when my script was ready. When I did the person had completely forgotten me from 20 minutes earlier. It was crazy. If I could go elsewhere I would. Unfortunately my insurance requires me to use cvs and only cvs. I could go on for days. I'm finally writing this review and so everyone knows I'm terrified I will be repercussions from the pharmacists once this goes public. But I can't sit silent any longer.
04.2022Mia
I was waiting to speak with a pharmacist for nearly 10 minutes and they hang up on me… after a second attempt, was completely perplexed with the way that I was treated. The pharmacist was rude and arrogant. I am transferring to another pharmacy so I can’t never deal with this pharmacy again.
12.2021Dil
Worst service you can get at a pharmacy. You guys are ahead of DMV customer service. Congratulations!!! Do better CVS.
12.2021Phil
Horrible staff, unfriendly and very forgetful. From my personal experience I had gone to pick up my mother's medication (She is ill) and I had one of my own to fill so decided to fill it while getting hers to save time. I went in, they seemed very slow paced. Long story short they ended up putting her scripts in my name(heavy narcotics and mine in her name. This could have been a HUGE lawsuit. They are lucky they weren't dealing with someone in need of $$$.
12.2020y
I spent 20 mins picking out of items and was only told that the store cannot sell anything because none of the register was open! Why are you still open if your registers are not?
12.2020nital
No complaints and the staff is very nice. Just a heads up, you can't get passport photos done here currently. They have no screen
12.2019