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CVS in Southwick (215 College Hwy, MA 01077)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Southwick (Massachusetts state) on the street of 215 College Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1413-569-4174. You can get more information from their website: https://www.cvs.com/store-locator/southwick-ma-pharmacies/215-college-hwy-southwick-ma-01077/storeid=84?WT.mc_id=LS_GOOGLE_FS_84. The coordinates that you can use in navigation applications to get to find CVS quickly are 42.026485, -72.786829. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Russ
I used to work for cvs this was worst job i ever had. I m so happy that I left. Employees worked whenever they felt like. One week I worked 80 hours. Management only cares about carepass
06.2022East
Today 3.17.22 Sarah didn't open the doors until almost 830. She was hanging out with the delivery driver instead of opening the doors to the store that opens at 8am. There were 3 cars waiting in the parking lot and one lady said "I tried knocking". I called the store multiple times until someone finally picked up at 817am. The person who answered said "oh, I forgot" in response to me asking them to open the door. Sarah seems distracted with the driver. He even had to tell her "you have a customer" when they were talking by the entrance and I was walking to the counter. No apology, nothing. Just attitude towards me for her lack of ability to do her job she chose.
04.2022Vivian
Southwick CVS Pharmacy called my PCP without my knowledge to have one of my medications changed! Apparently my current medication was out of stock. They obviously did not check with the company to see when it would be available. The audacity to make any changes without notification to the patient goes beyond entitlement! I have left CVS and gone to Walgreens.
04.2022Kyle
Prescription refill was suppose to be ready on Saturday. Waited in line for 45 minutes only to be told it wouldn't be ready until Sunday. Called before coming out Sunday, was told it would be ready by 2. Then got a call saying they wouldn't be refilling it. The pharmacist literally said she "knows better than your doctor" and refused to fill it because she didn't like what it was prescribed for. Then said "too bad - I'm the boss" and hung up. Upon going into the store and pointing out state law requiring her to refill the doctor's prescription, she then said "your doctor doesn't know what he's talking about and I'm not filling it because I said so and if you don't leave I'm calling the cops". MA law requires she fill the doctor's prescription. Unfortunately she's decided that her politics take precedence over someone who actually knows what they're doing. She should be terminated and lose her license. Don't ever use this store.
02.2022Kristin
This CVS is fantastic! Always extremely well stocked, organized and having everything I need. More importantly, the staff is so wonderful. I never thought I’d write a review for a CVS but when you really receive above and beyond service, it makes it worth it! The store manager is really genuine and makes the store feel like a local store. He is happy to help with replacements and your bags if you need it. Really excellent customer service all around. Keep up the great work and thank you for being a great store in our community! Thank you!
12.2021Paula
We arrived in the CVS in Southwick, Massachusetts we entered the store no one was there about 8:15 we were late coming through we had hoped to pick up a prescription, we did not know Pharmacy was closed at eight, no problem with that but a employee named Diego. Came out from a back room and announced he was the only one there and was extremely rude and I called him on it he responded something under his breath. Both my husband and I heard it. Just bad attitude. This is the second time my husband encountered him. Very unpleasant experience. I had a return he handled ok. But certainly not a pleasant experience. I previously reported a woman at the pharmacy was rude to us, when asking a question about Testing. We had recently changed Pharmacies and wish we did not. This Pharmacy needs a general attitude adjustment when it comes to customer service.
12.2021Anonymous
Most polite and helpful customer service reps I've ever encountered!:) Thank you so much for your ongoing friendliness and attentiveness! My pharmacy for prescriptions is the Granby CVS, cos it's closer, but everything else-I come to my fave CVS, even though it's a longer drive:). I wanted to maybe make this location my go-to place for prescriptions but after reading reviews, I decided not to for now. It's sad to see how the pharmacy staff ruins it for the whole entire store:(.
12.2021Ellen
I agree with everyone stating how rude the pharmacy staff is, especially Walt & I wish I knew the name of the pharm tech who is rude to everyone!! The only nice person is Gene. There is no excuse for the way they treat people who are just trying to pick up their med. They constantly say your doc has not sent the script over which is an outright "LIE". They were also faxing the wrong doctor!! It has been 5 days & I still do not have my med. They really need to get their act together. The front check out girls are fantastic but of course they are eliminating them for self-check out. Call the Corporate Department and make a complaint!
12.2021N
This is strictly about the pharmacy. I had to wait for 5 minutes, without acknowledgement, until I finally walked up to the counter and said hello. Three people there, all obviously busy. Someone finally came over and after helping me apologized for the wait and told me how busy they were after the long weekend. I told him I don’t mind waiting- I really don’t- what I don’t like is being ignored. Look up from what you’re doing, say hi and I’ll be with you in a minute. Pretty simple.
12.2021David
The main store staff at this location is excellent...very friendly, attentive, and willing to help. I wish the same could be said for the pharmacy staff. They will have you waiting at the drive thru window for 20 minutes with zero contact...no "sorry, we're really busy, I'll be right with you..." Nothing. Make an attempt to get someone's attention and they'll open the window long enough to tell you to leave. And when you go inside to call them on it, they will treat you with extreme disrespect. The pharmacist just stands there and allows it. Unacceptable. I highly recommend you go to Walgreens or Big Y...avoid this place like the plague.
12.2020