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Costco Tire Center in Kalamazoo (5100 Century Ave, MI 49006)
About:
Costco Tire Center is located in Kalamazoo (Michigan state) on the street of 5100 Century Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12697432310. You can get more information from their website: http://www.costco.com/. The coordinates that you can use in navigation applications to get to find Costco Tire Center quickly are 42.272009, -85.650413. Scroll down to find out opening hours, reviews and other important information about Costco Tire Center.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Ed
Fit me in even tho there was confusion on appointment time.
08.2022Robb
Dropped my car off, then received a call saying they couldn't install the tires because they did not have the correct parts for my car. Said they would refund my card, a month later still no refund. I stopped by the tire center after shopping for groceries. It took them 45 minutes to refund my card, with no explanation why it took so long, horrible custom service.
05.2022Forrest
Was told on the phone that they would mount used tires if they were under 10 yrs and they inspected them for tread wear etc. Drove there on a Saturday to drop them off and the manager said nope we don’t do that. They clearly can perform the work but sent me away. Don’t do business with Costco tire center. They don’t want your business.
12.2021Catherine
I shop at Costco regularly, but this is my first time buying tires. The tire desk is extremely busy, and almost impossible to reach on the phone, at least at the Kalamazoo location. They did not have the tires in stock that I wanted and because they were going on sale soon but not yet, they were not allowed to quote me a sale price for them. They did have my second choice available at sale price, so I went with them. You have to schedule an install date blind, because they cannot guarantee tire delivery by any set date, so we scheduled a week and a half out, and they will call if the tires come in sooner. I had a fixed end date, because I have an alignment scheduled at my dealership and have to have the four new tires installed by then per having an all wheel drive vehicle. UPDATE: The install went smoothly. They alerted me that several of my tire pressure sensors were bad and offered to replace them at about 2/3 the cost another place had quoted me. They also found that three of the four sizing clips that make the tires fit my after market rims were missing. They replaced these, and after driving away, I can say my ride is vastly improved. I had vibration, likely caused by the missing clips, which is gone now. Though they upsold me the sensors and clips, I did not feel they gouged me on price at all, and it's clear these were necessary. The sales person was knowledgeable and fairly patient, given time pressure of others waiting. She also let me know that due to the directional nature of my new Michelins, tire rotations have to be front to back only, no changing them from left side to right, etc. Couldn't be happier.
11.2021hether
I think they do a good job, but I feel annoyed because even though I always make a reservation, it always takes at least 90 minutes, and I'd definitely prefer if it took closer to 60 min.
11.2021Alexandre
Twice now this tire service center has come to my rescue in a real last-minute pinch. The customer service up front is helpful and respectful (of cdc regs and otherwise) and the crew in the bay are efficient and friendly. Thanks to the Costco Kalamazoo Tire Center Crew for all they do. Keep up the great work 👍
08.2021Alyssa
They completed my new tire install a couple minutes quicker than the estimated time. Ran through next steps and warranty with me and the guys that helped me were friendly. Highly recommend.
08.2021brandon
I got here early to make sure everything would go smoothly. After waiting for my appointment time I was as called telling me they wouldn't do the work because a lugnut was out of round. Because of this they requested to work with me by putting only 2 of the tires on. Do to their unwillingness to come to arrangement I have to pay $150 extra. Will not be coming here again. Don't risk it it isn't worth it.
08.2021Trey
Got a great deal on my tires, staff was friendly. I usually go to Discount tire but find myself shopping at Costco at least every other week. I’ve been in for rotations, they recommend every 6,000 miles. Long wait times this past year in the winter. Not a problem though, just had to schedule an appointment a few weeks out. I have tires for both my vehicle and my wife’s from Costco. Love that place!!
08.2020Jim
I bought a set of tires 6 weeks ago and I am still trying to get them installed. They will not accept appointments on weekends, so if you work a "normal" schedule you are screwed for scheduling weekend work. Furthermore their weekday hours are also the exact same times as "normally scheduled" jobs so weekday appointments are out of the question unless you want to burn a vacation day to have your tires installed. Weekends are first come, first serve. The first two times I tried, I arrived right at opening hour and both times the wait was past 6 o'clock pm by the time I got to the counter. Today, I arrived a full half hour prior to opening time and was still 15th in line. I was told there was a 5 hour wait (which is fine today) but I ecperienced a high level of disbelief when I was told that my truck had to be present in the parking lot for the entire 5 hours. They essentially have stranded me at their store for 5 hours! With this level of customer service I fear that their good tire warranty will be useless as they have absolutely no method of getting a customer in for a tire repair. You will probably have to burn 6 hours of your Saturday for that too. I submit that any savings on tires here is wasted on poor customer service. I have never been so sorry that I decided to purchase a set of tires in my life. Costco is great, but they can keep their crappy tire service.
08.2018