shipping and mailing service
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FedEx Office Print & Ship Center in Lathrup Village (27661 Southfield Rd, MI 48076)
About:
FedEx Office in Lathrup Village, MI provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx Express and FedEx Ground shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
FedEx Office Print & Ship Center is located in Lathrup Village (Michigan state) on the street of 27661 Southfield Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1248-443-2679. You can get more information from their website: https://local.fedex.com/en-us/mi/lathrup-village/office-0480?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT. The coordinates that you can use in navigation applications to get to find FedEx Office Print & Ship Center quickly are 42.492987, -83.222870. Scroll down to find out opening hours, reviews and other important information about FedEx Office Print & Ship Center.
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Sharon
Fedex need to have more than 1 person working on a busy Saturday. This lobby is ridiculous and a young lady is the only person here. Shame on you fedex.
09.2022Craig
I appreciate the intrium manager emphatically resolving my issue and restoring my faith in the brand.
08.2022aaron
By far the most awful experience I’ve ever had at printing something.. all I need to do is print two sheets out had to load money in a card because I was paying with cash. The employee was no help at all! And what could have take me 5 minutes took 15. I will not be back again! Awful!
06.2022Carol
Both Tish & Cynthia (Mgr.) were extremely professional, helpful, knowledgeable and very kind to me~!!! I really look forward to visiting ‘this’ location when needed again~!!! Thank you both~!!!
06.2022Beautiful
I live in Las Vegas but I’m from Michigan and have clients in Michigan, I can always count on this location to take care of all of my printing needs. I used them for a personal project for my moms Christmas gift and it was perfect. She cried, and I’m so Happy it was done on time like promised. Customer service is always good. Thank y’all! -Ms. Bell of Victorious Ink Media
01.2022Mark
Ordered 3 foam backed posters of equal size but different messages on each. The person who helped me was very helpful and knew exactly how to achieve my request. Total cost of project $180.00+. Picked it up and printing was perfect! Went to mount them only to learn they were not a uniform size and it was not cut squarely. This caused huge mounting problems trying to create a professional looking project.
11.2021Thomas
I called in to this location because I need to get a drawing plotted. When I got to the location, I spoke with Jon (?) and asked for the woman that I spoke with and explained that I needed a plot made of a drawing. I was told that the woman I spoke with was on break and she was the only person that knew anything about plotting. I said no problem and I waited 45 mins. When I came back in and asked for her again another woman told me there was a misunderstanding and what I wanted was called a blueprint and there was a station I could use in the self service area. I explained to the woman that it's called a plot because it was made on a plotter. They aren't called blueprints of they are a blue print. I was obviously blown off because the woman went off to do something else. FedEx you need to educate your staff at this location better. Very disappointing. Company was better when it was Kinko's.
11.2021Elizabeth
If you value your time do NOT come here….I came in for a simple print job…even emailed my documents ahead of time because I needed to be in & our. None of the machines worked, and the staff was useless. Printer charged me for the job, but didn’t actually do the job. 1 hour later I finally got what I came in for. SMH
11.2021George
Unprofessional! I've been to this location twice over the past few years. The agents will refuse to talk let alone acknowledge a customer. Had a very poor experience on March 19, 2021. Went in and they only had one agent actually working. Two other people were clearly visible. However they were intentionally ignoring people. I finally got a response from the female that returns go to the packaging line. So I went and stood in line. The new hire agent was struggling and asking several questions about the current situation he was facing. But wasn't getting much help at all from his manager/co-workers. That was the second indication that this wasn't going to go well for me. Brandon who ultimately came to the register after roaming around the entire building finally came to the register. He barely spoke to me, not did he answer my question when I asked if he needed anything from me besides the qr code. He only stated he would need to package the item. Then asked me what the item was...the package was labeled by the manufacturer. Based upon what I witnessed with the new hire and with my current situation. They appear to not want to ship batteries of any sort. Yet there are no signs indicating this! My package albeit was an electronic device, had no batteries. He scanned a few more things. Then told me to hold on then left the register as I watched the printer print as he walked away to go to the self service section. That was RUDE! After waiting 3.minutes for him to return. He then advises me that I owe money. I look at the client facing device to see it states box. I asked why it requires me to purchase a box. He stated he had to box it. I then advised that the unit was shipped to me in a bag. Then the female who was there goes we can use a bag as she walks behind him. He then pulls a tape measure out and measures the unit and pulls out a bag. The price off a bag is now $2 less than the $5 box. Im not happy at all with this FedEx procedure/double standard. I will be complaining to the BBB not only about FedEx but this location in particular. Don't ship an item in packaging that cannot be re-used. The original packaging didn't even have a FedEx logo on it.. and it was taped to the unit itself. Seems as if though that is robbery for returns. All in all I spent 20 minutes in this location getting aggravated. I've done returns through UPS, DHL & USPS before. And have never had this many problems.
11.2021Vibe
Only here to commend Cierra M. We absolutely love her vibe from Royal Oak to Lathrup, she has the best customer service, tech skills, and valued knowledge during every printing job we’ve needed. She’s definitely made it easier on us over the years. Thanks as always!!! 😊
11.2021