Luther Brookdale Chevrolet in Brooklyn Center (6701 Brooklyn Blvd, MN 55429)
About:
There certainly is no shortage of dealerships and car lots for consumers to choose from in Minneapolis. People who are in the market for new and used vehicles may feel a little confused about how to choose the right one. Although price is one of the biggest considerations on their minds, it should not be the only one. Here are some reasons why it is best to purchase from a dealership.
Luther Brookdale Chevrolet is located in Brooklyn Center (Minnesota state) on the street of 6701 Brooklyn Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1763-219-1331. You can get more information from their website: https://www.brookdalechevrolet.com/. The coordinates that you can use in navigation applications to get to find Luther Brookdale Chevrolet quickly are 45.076949, -93.335564. Scroll down to find out opening hours, reviews and other important information about Luther Brookdale Chevrolet.
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Shaan
Overall the staff is friendly and knowledgeable. I came in with extensive repairs needed and I was handled rather expeditiously. But I needed a jump when picking up my car and the engine light was still on. They cleared it and when I was leaving I was told if it came back on to bring my car back in and they would get it taken care of. The next day my car didn’t start so I brought it back in and was told I needed a new battery. I don’t think it was intentional or done with malice but I was disappointed that I just paid over $2,600 and needed more work done the next day. When I drove off the lot I thought all the repairs I needed to be done were done. But Thomas took care of me and now my car is up and running.
10.2022Kelly
The staff is very knowledgeable and professional. Had a problem with my truck, they asked me a few simple questions what was going on with it. got it to the technician and they took care of and repaired it. Advisor even contacted me a couple days later to see if my truck was running better and it was. Had a great experience bringing my vehicle for service. I will definitely by back and recommend this dealership to others.
10.2022Kitti
I will never bring any of my vehicles to the service center again. I brought my car in because of a noise it was making. It still makes the noise and I walked away with a $361 bill. They wanted to charge me $1300 for services that had nothing to do with the noise but I declined. As a single woman I understand I’m a target every time I walk into a auto service business. I guess I was hoping they’d be more professional and have integrity. I was wrong.
09.2022Nicola
I went looking for a specific vehicle. The sales rep I worked with, Alberto, was amazing! I had written down some cars of interest but they were out of my price ranges. He asked what range I was looking for and he said let me see what I can do. I saw one I was interested in, but it was already spoken for, He later came back and said the car was available and I was able to test drive it. I did have a trade-in and Tony Stark was my appraiser and was amazing with what I had and gave me an honest opinion and good value for my car! I was then introduced to Scott in finance and that was another amazing experience! I highly recommend Luther Brookdale Chevy to anybody looking for a car. They have my business from now on!
08.2022Nick
Every step was above expectations until I went to drive my electric vehicle off the lot. I had barely enough charge in the battery to get to a charging station nearby. A gas power car would have a full tank. Electric vehicles are held to a lower standard I guess. I was told the dealership does not have a charging station multiple times while at the dealership. Hope this is fixed for rookie buying electric vehicles in the future.
07.2022Kristi
I had an appointment at 0845, arrived and checked in early/on-time 0840. I was told the service would take between 2-3 hours and explained that I would be staying with the vehicle as I need to go straight to work. After 2.5 hours, I went to check in, no know seemed to know what was going on, and then leaned, 20 minutes later that they had not started my vehicle yet. At that point I was already going to be late to work and had no information or communication around why my appointment time was not upheld. I left the shop at 1210 without the service being competed, late for work and still no explanation or communication as to why this situation played out the way it did. It left a very bitter taste in my mouth and mind about your service department and have lost trust in the work you do and the services provided. It will make me think twice about purchasing a vehicle there again, although my purchasing experience was great and Kevin K is awesome.
07.2022Al
Luther Brookdale Chevrolet is an amazing dealership with an amazing team working there. I refuse to use any other dealer because they create a great experience for their customers. I recently had some accessories added to my truck and the service representative let me know what to expect and answered all of my questions. I have recommended Luther Chev to many people and will continue to use them because they treat the customer right. Thank you Luther Brookdale Chevrolet team
06.2022Andrew
Very helpful sales staff. They were able to able to find a good solution to getting the vehicle I really wanted, at a fair price and in a timely manner. I’m thrilled with the solution we came up with to get us into a 2022 Silverado! Would definitely do business with them again!
06.2022Laura
Updated to add: The GM responded to my review and told me to contact him about our experience. I contacted him almost a week ago and I have heard nothing from him. Once again super disappointed. We recently bought a new Chevy suburban from Luther Brookdale Chevrolet that came with scratches. It has been very frustrating and quite frankly unacceptable how our situation was handled. First and foremost, our sales rep was not very helpful unless it was benefiting him…once paperwork needed to be signed it needed to be done fast so he could get his sale in on the last day of the month. We also had to email him multiple times on multiple occasions to get certain questions answered. Second, a brand new vehicle should NOT come with multiple scratches. I get it we bought a black vehicle and it will probably get scratches eventually, BUT it shouldn’t be delivered brand new with them. They are very noticeable in the sunlight. To pretty much tell someone well you bought a black vehicle and that will happen is terrible business. Last but not least, our vehicle was brought in on 3 separate occasions to be “fixed” which put approximately 360 miles on our new vehicle and we still have scratches. The communication or lack thereof between everyone about our situation is beyond frustrating. I don’t understand how in the world it had to be picked up 3 times and it STILL looks NO different. If we are going to get a new vehicle with scratches the LEAST you could’ve done for us was figure that out on the first try or even the second try….but now we have an extra 360 miles on it for nothing. When we bought our car from you a few years ago we had a great experience, but this time it was completely opposite. Very disappointing.
06.2022Tom
I purchased my last vehicle 6 years ago from Pat Reistenberg at Luther Brookdale, and always knew when it was time to buy again I’d go right back. I just bought my next vehicle from him and I couldn’t be happier. The place is full of friendly and attentive people. The service is excellent.
02.2022