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Bank of the West in Omaha (5901 NW Radial Hwy, NE 68104)
About:
Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 5901 Northwest Radial Highway, Omaha, NE 68104
Bank of the West is located in Omaha (Nebraska state) on the street of 5901 NW Radial Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1402-918-5901. You can get more information from their website: https://www.bankofthewest.com/customer-service/branch/nebraska/omaha/5901-northwest-radial-highway. The coordinates that you can use in navigation applications to get to find Bank of the West quickly are 41.286080, -96.004351. Scroll down to find out opening hours, reviews and other important information about Bank of the West.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Emily
If I wasn't a long standing customer of BOTW, this branch would make me leave. The last time I went, it took 25 minutes for the teller to cash a check, and deposit some cash into my account. It got to the point where I had to actually call in and see what the problem was, the teller was confused (by cashing a check? or depositing cash? seems like fairly normal teller tasks to me). The visit prior to that, I needed something notarized and when the teller requested assistance, the guy just sat on the another emplyee's desk laughing and said "soon" or something to that extent. He did come over and notarize the document I needed, but didn't even talk to me while doing so. The visit prior to that, I went to deposit money into an estate account to comply with their deposit requirements, and teller deposited into the wrong account (again, after calling and asking if there was an issue because it was taking SO LONG). Complete lack of service at this branch. I understand being short staffed, but when there isn't even another person in line, there really is no excuse on why things are taking 20+ minutes for a simple task. Thankfully, this isn't my regular branch, but it's right next to my work so it's convenient for me. Now that their hours keep changing though, not sure it's worth them even being open.
04.2022alex
If you ever tried calling the customer service number, be prepared to be on hold for an hour. Most of the bank tellers seems extremely unhappy. Very unfriendly bank with astronomical bank fees. They will not make any exceptions and hide behind "Company Policy" This bank has been one of the wost to do business with. I withdrew all my money and will continue my banking needs elsewhere. Do your research before opening an account with Bank of The West
12.2021Sassy
This Bank is NOW horrible!!! How do you expect people to handle their business if Customer Service NEVER answers the phone and the locations close at 4PM??? Most People banking with you hold jobs and you close before most are off work! This is ridiculous! Currently looking for someone else to bank after 20 years.
12.2021Samuel
Worst customer service ever 😖I never feel this much bad with any banker 😔this location banker are Rude
12.2021Kelly
Always nice, hard working folks. 9 out of 10 dentists agree.
12.2020Chris
Between my accounts being tampered with, closed without being notified and the incredibly rude staff at the 60th and NW Radial. I decided to remove my money from them and take my business elsewhere. I would suggest doing the same
12.2019Joyce
Never go to this location unless I have to...15 mins to make a single transaction from the drive thru and I was the only one in the drive up.
12.2019Kim
This bank is a RIP off every month I end in negative balancechavent spent any money so what's up
12.2019F
Banks are a plenty in this neck o da woods
12.2017Traci
Slow service. Hours of operation are not convenient.
12.2016