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FNBO - First National Bank of Omaha in Omaha (5812 S 144th St, NE 68137)
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FNBO - First National Bank of Omaha is located in Omaha (Nebraska state) on the street of 5812 S 144th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1402-602-2750. You can get more information from their website: https://www.fnbo.com/. The coordinates that you can use in navigation applications to get to find FNBO - First National Bank of Omaha quickly are 41.199924, -96.139634. Scroll down to find out opening hours, reviews and other important information about FNBO - First National Bank of Omaha.
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
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Jake
Refused to let me withdraw money, and stated I just needed to use my debit card (implying that I have full access to my funds they just wouldn't help me). I directly lost money because of solely this, and I already have nothing in life. As a bank they will never refund any charges (late, miscellaneous, or other) or mishaps on their behalf. They do not care about the account holder, they care about your money. They will make things as difficult as possible and ultimately never make them right, even when you approach them through the proper channels. I highly suggest that everyone read some of the one star reviews because recently they have mirrored my experiences with FNBO. "We regret the service you received did not meet your expectations"-FNBO. Not only did it not meet expectations, it DIRECTLY caused me to lose money & they refuse to make the situation right. Speechless.
09.2022John
I've heard quite a bit from the community that they deny or complicate service to people of color. I would be extremely cautious. Please read some other low reviews to understand the full scope of what's happening & partially why I say the things I do with such conviction. Thank you, and may God have mercy when dealing with this bank.
09.2022Grown
My son who is a young Black male went in to cash his payroll check and for some reason THIS branch felt that they had to call and verify the check. There are good hard working Black young men out here and should not have to be profiled when trying to cash what they worked so hard to get. I called the bank and talk to someone, who was very polite, but that’s called good customer service, because I had read about another young Black male who went through the same thing at a bank and instead of calling the employer the bank called the police because the young man was standing up for his self, upset that he was being treated this way, and the sad part was that when the police came the young man lost his life for NO reason!!!! It’s never been a problem at any other branch. Something has to change. This is not fair at all and quite humiliating to say the least.
08.2022Shania
Absolutely awful experience the manager and the assistant manager are very racist I will definitely will be closing my accounts. I’ve been a member for several years and I’m truly traumatized by the way I was treated
07.2022Jon
Very clean and beautiful location, friendly staff. Dawn Ford in particular made our day and was extremely pleasant to work with.
03.2022L.
My wife and I wanted to establish a relationship with a bank and get a HELOC to add a 1,000 sq ft addition to our home. Contacted FNBO about HELOC in fall of 2020 and began transferring accounts. For the HELOC, they offered a "drive-by" appraisal that turned out to rely only on county records that did not yet include a brand new 800 sq. ft. carriage house and garage with its own separate address. The carriage house is clearly visible from the street but despite our insistence, photos etc., they still refused to acknowledge the existence of the carriage house in the appraisal. FNBO then told us that we could wait and get a more thorough on-site appraisal that would indeed include the carriage house. After waiting several weeks, FNBO still refused to include new carriage house in the appraisal with no reason given. My wife and I literally wasted 5 months with FNBO when we could have started construction of our addition with a different bank. In the meantime, lumber prices have risen about 30% and my near-perfect credit score took a hit due to FNBO's inquiries and opening new accounts with them. Have since gone to Bank of Colorado who actually wants to do business with us.
10.2021Chris
I e been a customer for over 13 years. I had a late payment fee of $40 charged and they are not willing to remove it. Very poor customer service. Especially after being a customer for so long. It seems ridiculous that they are willing to loose a customer over $40.
10.2021Liz
Thank you for doing my drive thru notary, how convenient! I appreciate the fact with this covid, we still need notaries available. I've been with first national for almost 5 years and have no complaints. Nice bank to have here in town!
10.2020Andrew
I've been banking with these guys for 4 months now and it's always a joy. The staff always have a smile and are vey polite. Also you can park a semi there which helps me out whenever my boss can't take me. If your thinking of changing banks or opening your first account I fully recommend these guys.
10.2018Laura
Love FNB, got my first credit card with them, multiple accounts, online banking and it all has worked out great, always so helpful and patient answering questions. Can never recommend this bank enough when I hear people complaining about another bank
10.2018