furniture store
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Ashley HomeStore in North Brunswick (3730 US-1 North, NJ 08902)
About:
Retail chain with a variety of signature home furniture, decor, & accessories.
Ashley HomeStore is located in North Brunswick (New Jersey state) on the street of 3730 US-1 North. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17329602820. You can get more information from their website: https://stores.ashleyfurniture.com/store/us/new-jersey/north-brunswick/7710000280?cmpid=ls-&utm_source=Local&utm_medium=LocalSEO&utm_campaign=LocalSearch. The coordinates that you can use in navigation applications to get to find Ashley HomeStore quickly are 40.428410, -74.517806. Scroll down to find out opening hours, reviews and other important information about Ashley HomeStore.
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Available amenities
Payments
- Cheques
- Debit cards
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
- Staff required to disinfect surfaces between visits
Abelardo
Purchased our Carnaby sectional at this location. Scheduled our delivery date for a month later which thankfully they were happy to oblige. The highlight of our visit absolutely had to be our salesperson Tom V! He was very patient while we jumped from couch to couch to couch, consistently offered options and advice as far as the different configurations available and even tips pertaining to our specific living space, all while heavily complimented by his calm and passive demeanor. There was no pressure to make any rush decisions, Tom really made us feel like we were more than just a sale to him which was greatly appreciated and refreshing in comparison to most salesperson interactions. Very satisfied with our visit and purchase!
08.2022Carlos
We purchased a dining room table back in April 2022 at the North Brunswick NJ store. Paid with CC in full. On the Invoice it states clearly Promised by such and such date. Called to check on status and they changed to another date NOT honoring what they promised. We wanted to cancel and get our money back. They do not call back, sales rep and store managers will not call you back. They took our hard earned money, and giving us 101 excuses not to return our money. Be aware of this location as they also stated they are short staffed and delivery problems. We made a mistake using Ashley. Should have stayed with Raymour & Flannigan. Never again!!!!!!!!!!
07.2022Tatyana
My boyfriend Erick and I had spent the whole day looking for a couch. This store was the 4th one we went to. Chris, the sales person was such a great help. Very knowledgeable and friendly. We were able to find exactly what we were looking for with his help!
06.2022AJIANA
This store is huge, and well decorated. I happily was able to purchase exactly what I was looking for, and at a great price too! Not to mention the staff is wonderful! I was guided the whole time by Tom. He made great conversation while supplying me with any questions and needs that I had. Very willing, helping, and I won’t forget him because of how he treats his customers. Plus who doesn’t like a firm handshake it was a pleasure meeting him!
05.2022Sarah
Went to this location today to buy some new living room furniture where Chris helped us out and was SO nice. We even switched up our order and he was very accommodating and happy to help out. Will definitely come to him again for future purchases.
05.2022Siva
Just came back from a very bad customer service experience at Ashley furniture at North Brunswick. At the time of purchase, the store manager promised a sectional sofa as top grain while apparently it is not. Although he tried to explain options for protection plans and even able to give additional discounts, in the end it doesn't help because the main ask from us which is top grain leather was not satisfied. THe the next day when we found out from their website that it is not leather, I called the store and requested for cancelling the order and I was promised that the money will be refunded in 24 hours. Unfortunately I did not track after 24 hours if the refund was indeed processed. After 25 days while reviewing the credit card statement found out it is still not processed. Here comes even worst experience when I visited the store for refund, the floor manager in-charge for that day simply excused that although she see the notes for cancellation they still can't issue the refund until the person who took the request for cancellation is available. How can this be possible? what if the person that took the cancellation request quit the job and no longer available at work? So today, been calling them thrice to ensure the refund has to be processed the response was, they need some time and then again an hour and keep pushing. I decided to visit the store and they still tried to delay that the manager has left for the day due to an emergency that I couldn't accept and asked that i really need this to be processed today and got it done through another manager available. This store is not professional. Costco is the best, got our sofa delivered today from them.
04.2022Patricia
Shopping for furniture can be a nightmare. Ashley furniture store in South Brunswick was the fourth store we came to yesterday. As we entered the store an energizing, bubbly, young lady named Amanda approached us. She made us feel so comfortable about being there and very informative of every bedroom set we looked at. We were not exactly ready to buy but her pleasant personality made it easy to order right then and we also bought a new mattress and box spring as well. In time we are coming back for kitchen set. She is definitely a people person and I give her 10 ⭐️!👍 Thank you again Amanda. Patricia Medina
04.2022Gracie
Was greeted by Amanda as I walked in. She was so helpful and patient as was shown many different couches and mattresses. She was great and friendly and professional without being pushy or overbearing. I liked the store and met the general manager who was just as nice. Really pleasant experience at this store…
04.2022Prasenjit
The salesman (Anthony Reyes) had stated that the delivery people would take away our old mattress, provided the size fit. When the delivery folks came, they said they would not take away "dirty" or "ripped" mattresses. We called back the store and the duty manager would not accept that Anthony did not specify this condition when we bought the mattress. We had to haul away our old mattress and get a new one elsewhere. Ashley refunded the money after we went to the store . Had we clearly been told about the specific conditions of mattresses they will take away , we would have bought from somewhere else . Invoice No :- 432200435 Date of sale :- 2/5/2022 Sales Associate :- Anthony Reyes Order Item :- 10 inch Chime Elite - White / Blue Full Mattress
03.2022Christopher
It has been 12 weeks since I put in an order for furniture for my new home. This expectation was set when the order was placed and was agreeable. I then received and email stating that the furniture would be at the local warehouse today. I contacted the location to schedule delivery and instead was told that there was another delay and there was no expectation. The woman who answered the phone said that she would send an email to get an update. I attempted to ask for her to contact me today either way so that I could have some sort of update. Instead she would not allow me to finish my question stating "I cant promise you and answer today". When I attempted to explain I was simply looking for a call back, she hung up. I attempted to call back and my calls went unanswered. They have caller ID so I take it personally that she refused to answer the phone. I have dealt with Ashley for years, and this is the worst experience I have had with them. If and when I receive my furniture, I will not be going back there for future service.
02.2022