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Bridgestone in Wayne (262 Wayne, NJ 07470)
About:
Bridgestone is located in Wayne (New Jersey state) on the street of 262 Wayne. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1973-435-4845. You can get more information from their website: https://www.bridgestonetire.com/dealer/nj/wayne/firestone-complete-auto-care?storeName=BST-17965. The coordinates that you can use in navigation applications to get to find Bridgestone quickly are 40.888113, -74.253270. Scroll down to find out opening hours, reviews and other important information about Bridgestone.
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Available amenities
Amenities
- Mechanic
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Youri
I just HAVE to adjust my rating for this place. It all comes from the recent experience. I booked an oil change (like we all do) and along the way noticed that there was a A/C check-up for a mere $9.99. Hey, why not? It's a check-up, right? WRONG! So once the "check-up" was done I was advised that my compressor is no good from the inside and needs replacement. Lucky for me (!) it all comes in one package and, along with refilling the system, the total charge will be $2,050. (That is probably a bit less than quarter of my car value). Of course I politely refused the offer and proceed with my oil change charge. The weather was not bad that day, no need for A/C right away. But as I was driving I noticed a hissing sound coming from the vent system. It wasn't there before. Turned my A/C on and "Voila!" - no air. None. Just hissing sound. Turned around, went back and faced, maybe a bit angrily, the clerk at the counter. The response was: " I told you your a/c is broken and needs replacement". But it bloody worked before I got to you!?!? "When we test, we put the pressure and that's when it collapsed". So are you gonna fix it back to it's state BEFORE YOU BROKE IT or not? "I gave you an offer, he said, we cannot RESTORE it but we can FIX it..." I stormed out with the promise they would hear from me (That's exactly what I am doing right now). I went straight to the local Shell station that has a workshop I used before for flats and asked them to fix the a/c. The quote: $150 for testing and then we'll know. 3 hours later he came back to me with the news of everything been done. No problem with compressor(sic), they recharged the system, put a dye in it to see if there's any leakage and guaranteed their job. It's been 2 weeks so far... Altogether for 180 BUCKS! Now tell me why is it happening? I had a suspicion before that my hands were twisted at Firestone/Bridgestone when I was told one of my taillights was off. Really? I went back home and asked my wife to witness the lights while I performed all the duties of parking, breaking and turning. Guess what? Right, they were all intact. Thus, why would you lie???? I only go down to 2 stars because the rest of my experience was to my complete satisfaction. Following that long "exhale" of mine herebelow is my initial review.... Been here multiple times. Experience varies from time to time. Mostly it's a fast service but occasionally the wait is longer than expected. But in regards to the quality of service it's always up to the bar. Nice personnel, attentive and cooperative. And you usually get a small discount on the cost of work performed if you use your Firestone credit card.
06.2022Dylan
It was a fairly smooth ordeal. I made the appointment couple days earlier. A worker named Justin put everything in motion upon my arrival today. Within a couple hours all the necessary maintenance was finished, and a detailed explanation of how I should proceed with my car was given. Thank you Firestone.
01.2022Fred
The guys were great. I got better tires at a lower price. It took about 2 hours for all 4 tires. This place is great!
09.2020