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Hertz Car Rental - Albany - Hilton Albany HLE in Albany (40 Lodge St, NY 12207)
About:
Hertz's Albany - Hilton Albany HLE, car rental office is based at 40 Lodge Street All our vehicles are cleaned and sanitized before and after every rental, so you can drive in confidence. We have thousands of car rental offices in neighborhoods, hotels and airports across the US, so you can arrange to drop off your vehicle at a different location.
Hertz Car Rental - Albany - Hilton Albany HLE is located in Albany (New York state) on the street of 40 Lodge St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1518-434-6911. You can get more information from their website: https://www.hertz.com/rentacar/location/unitedstates/newyork/albany/ALBC10?utm_campaign=gmb-Albany-Hilton-Albany-HLE&utm_medium=gmb-websitelink&utm_source=Google. The coordinates that you can use in navigation applications to get to find Hertz Car Rental - Albany - Hilton Albany HLE quickly are 42.650738, -73.753120. Scroll down to find out opening hours, reviews and other important information about Hertz Car Rental - Albany - Hilton Albany HLE.
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- Discounts for military
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r
No problems
12.2021monica
I rent cars from Hertz at this location for 3 years. I'm afraid my last rental will be the last. The staff working there couldn't be more rude. I called the place on Monday to reserve a car for Wednesday because the website didn't allow any intermediate size vehicle to be book online. She treated very poorly on the phone. When I arrived Wednesday morning to pick up my car she was even more rude. When I was leaving the store to pick up the car age informed I would need to fill the car. I also asked if she had a car with CD player and she said we do but I'm not giving it to you. The car she gave was dirty. I was in a rush and I took it. When I came back today, she received me back even nastier than the day before. I informed her that she gave me a car having only 1/8 of fuel and I was returning with half a tank. Should I have a refund? She made a duh face. Also I wrote the final milage in the paper but not in the place she wanted and she again gave me the face. I decided to remove myself from the hostile situation. I rent cars from this place for work through the OGS Ccontract and personal use. I'm a repeated business customer. The previous staff who worked there were always courteous. I could read in her face that my foreigner accent was bothering her. Hertz wake up. That location is in Hotel and hotels host foreigners. I'm done with hertz and I'm also going to make sure my coworkers and friends will not use hertz anymore.
12.2019L
Fawlty Towers couldn’t do a worse job. Parked in the Hilton car park following signs. Couldn’t find the office. Phoned them. Told to move the car to Hilton pull up point. Had to argue way out of paying for parking at the Hilton. Found reception. Told to move car back to where I started. Met lady half way back (it’s about a five minute walk/drive from reception to car park) who then took the keys to inspect the vehicle. She then left the keys in another customers car. Utter joke.
12.2019Ian
No one there, door locked from 0830 to 930. No one answers the phone.
12.2019Toni
Malcom at the downtown Albany location is pretty awesome. It's hot in the building so he shared hours AC with us. Hertz is the only place e rent from... They are cheap and usually have nice cars.
12.2018CHUNHUI
nobody answer the phone at all...
12.2018Daniel
Was very I formative and made me feel comfortable with helping me and my family choosing the right rental
12.2017Chris
Heads up: not actually 24/7
12.2017D
On the web and at the location, it says on door, "Closed 11-12" and then the other hours. Perfect, no problem. However I waited at this location for an hour after 12pm! I called one of the numbers and the woman said, "this location is temporarily closed". Um where does it say that and did it say that when I was making my reservation??? And then she gave me attitude and didn't even offer a discount or something else for the inconvenience. Overall she was very rude and annoyed that she had to come there. Sorry you have to do your job :/ they should just close this location if no one wants to work there! The best part about online booking and living in America, is convenience. Except at this location.
12.2016