JD Sports in Middletown (1 Galleria Dr D108, NY 10941)
About:
Retail chain carrying a large selection of athletic footwear, apparel & accessories, plus fan gear.
JD Sports is located in Middletown (New York state) on the street of 1 Galleria Dr D108. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18456920813. You can get more information from their website: https://stores.jdsports.com/ny/middletown/galleria-at-crystal-run.html?utm_source=googlemybusiness&utm_medium=organic. The coordinates that you can use in navigation applications to get to find JD Sports quickly are 41.452847, -74.369117. Scroll down to find out opening hours, reviews and other important information about JD Sports.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Sierra
TERRIBLE CUSTOMER SERVICE!!!! Had to ask one of the workers who were putting up displays (actually working) to help with getting me some shoes since the manager & another staff were too busy chillin behind the counter laughing & goofin around!! mind you they both seen me standing there waiting to be assisted!! Waited online for over 15 minutes behind one customer! The manager who was at the register & the other staff sat behind a register doing god knows what while rapping!! i ended up walking out. Sad to say this wasnt the worse customer service out of the 4 sneaker stores in this mall!! smfh
04.2022Lyfe
Today 4-19-22 about 1:52 Pm I stopped at the location to by my toddler a pair of Jordan 1 mids a size ten in black and white and the same time my wife seen a pair of air air max in children 6 1/2 she wanted we was helped by two different staff members both young men that was working the floor they both was extremely helpful. They brought both pairs of sneakers to the register and we waited online as there was one male customer rep at one register and a female customer rep at another register. As we waited online I seen the male rep was just rapping/reciting the Lyrics from the radio being played in the store and browsing the internet and we was waiting on line for a few minutes as the female rep was selling Jordan 1 mids in kids to a customer one pair of Jordan’s at a time because the system wouldn’t allow her to sell him more then one pair at a time and the customer had five pairs of Jordan 1 mids that he purchased. We waited as she was scanning the third pair I asked why are you doing it Individually because it just doesn’t seem right especially for Jordan when it comes to resellers!!!! she gave me a nasty attitude an the male rep gave me a dirty look for no reason!! I am a regular customer I will definitely be contacting Nike and your corporate office about your managers reselling sneakers for a profit and post both there names on Social media for locals customers to know!!!!!
04.2022Sierra
TERRIBLE CUSTOMER SERVICE!!!! Had to ask one of the workers who were putting up displays (actually working) to help with getting me some shoes since the manager & another staff were too busy chillin behind the counter laughing & goofin around!! mind you they both seen me standing there waiting to be assisted!! Waited online for over 15 minutes behind one customer! The manager who was at the register & the other staff sat behind a register doing god knows what while rapping!! i ended up walking out. Sad to say this wasnt the worse customer service out of the 4 sneaker stores in this mall!! smfh
04.2022Lyfe
Today 4-19-22 about 1:52 Pm I stopped at the location to by my toddler a pair of Jordan 1 mids a size ten in black and white and the same time my wife seen a pair of air air max in children 6 1/2 she wanted we was helped by two different staff members both young men that was working the floor they both was extremely helpful. They brought both pairs of sneakers to the register and we waited online as there was one male customer rep at one register and a female customer rep at another register. As we waited online I seen the male rep was just rapping/reciting the Lyrics from the radio being played in the store and browsing the internet and we was waiting on line for a few minutes as the female rep was selling Jordan 1 mids in kids to a customer one pair of Jordan’s at a time because the system wouldn’t allow her to sell him more then one pair at a time and the customer had five pairs of Jordan 1 mids that he purchased. We waited as she was scanning the third pair I asked why are you doing it Individually because it just doesn’t seem right especially for Jordan when it comes to resellers!!!! she gave me a nasty attitude an the male rep gave me a dirty look for no reason!! I am a regular customer I will definitely be contacting Nike and your corporate office about your managers reselling sneakers for a profit and post both there names on Social media for locals customers to know!!!!!
04.2022Cristin
Worst costumer serve from blonde lady manager, she was very disrespectful. She always holds new shoes for her friends. She needs to be gone . No way someone can be this disrespectful.
08.2021Cristin
Worst costumer serve from blonde lady manager, she was very disrespectful. She always holds new shoes for her friends. She needs to be gone . No way someone can be this disrespectful.
08.2021Sharon
My experience with this store is always fresh. They keep the store neat and well organized. They showcase the new hotness so you can always get your kick on! Plus they offer a Winner's Circle rewards program. So for every $200 you spend you'll get a $20 reward. They also give you $10 for your birthday and anniversary 🙂 Art placed an order for me and the shipping was free to my home.
08.2020Scott
It’s always consistent. Yuh helpful team members. I always have a good time with them. They are busy keep that in mind. And if any one of you are like me I have them running. And they always do t with a smile. They now I love my shoes and they take care of me.while they are getting me my shoes I’m usually looking at Clothes or hats. They re great Two team members where taking care of me for 45 + minutes and wouldn’t take a tip Awesome FINISH LINE.
08.2020Sharon
My experience with this store is always fresh. They keep the store neat and well organized. They showcase the new hotness so you can always get your kick on! Plus they offer a Winner's Circle rewards program. So for every $200 you spend you'll get a $20 reward. They also give you $10 for your birthday and anniversary 🙂 Art placed an order for me and the shipping was free to my home.
08.2020Scott
It’s always consistent. Yuh helpful team members. I always have a good time with them. They are busy keep that in mind. And if any one of you are like me I have them running. And they always do t with a smile. They now I love my shoes and they take care of me.while they are getting me my shoes I’m usually looking at Clothes or hats. They re great Two team members where taking care of me for 45 + minutes and wouldn’t take a tip Awesome FINISH LINE.
08.2020Sarah
Great customer service!! As soon we walked in finish line we got great service !!! The manager khiona was so kind and gave us fanatic information on upcoming sneakers that will Be coming out. She helped us make decisions that best fit our budget and our styles !! Great team they are starting to build ! Def will Be going there for future kicks no more champs or jimmy jaZz!!!! Customer service was on point!
08.2019Jae
Kaila, Nicole, Trish, and khiona actually went out their way to help me with satisfaction with the items I purchased. Great customer service. Welcome you with bright smiles to make you comfortable.. great atmosphere
08.2019James
I change my shipping address 4 days before my product was supposed to arrive, Finishline told me that my address was changed and that my product would be arriving at my other address. They deliberately lied to me over the phone saying that the package would arrive there, when really it arrived at my apartment complex where people can go in and out and can steal it. I don’t appreciate how Finishline lied to me over the phone in their service over the phone was absolutely terrible but the person I dealt with. I would not recommend talking to their customer service line at all there are no help whatsoever
08.2019Sandy
The Store Manager Art is amazing , he is pleasant professional and always has a smile. He took care of us with no questions. I appreciate that and now I have to continue to come. I never spend this kind of money on sneakers but I will because Art is an amazing spokesperson for your store Brand. Thank you Art!!!!
08.2019Sarah
Great customer service!! As soon we walked in finish line we got great service !!! The manager khiona was so kind and gave us fanatic information on upcoming sneakers that will Be coming out. She helped us make decisions that best fit our budget and our styles !! Great team they are starting to build ! Def will Be going there for future kicks no more champs or jimmy jaZz!!!! Customer service was on point!
08.2019Jae
Kaila, Nicole, Trish, and khiona actually went out their way to help me with satisfaction with the items I purchased. Great customer service. Welcome you with bright smiles to make you comfortable.. great atmosphere
08.2019James
I change my shipping address 4 days before my product was supposed to arrive, Finishline told me that my address was changed and that my product would be arriving at my other address. They deliberately lied to me over the phone saying that the package would arrive there, when really it arrived at my apartment complex where people can go in and out and can steal it. I don’t appreciate how Finishline lied to me over the phone in their service over the phone was absolutely terrible but the person I dealt with. I would not recommend talking to their customer service line at all there are no help whatsoever
08.2019Sandy
The Store Manager Art is amazing , he is pleasant professional and always has a smile. He took care of us with no questions. I appreciate that and now I have to continue to come. I never spend this kind of money on sneakers but I will because Art is an amazing spokesperson for your store Brand. Thank you Art!!!!
08.2019Ryan
Worst customer service from a shoe store! Employees were standing around, talking about their weekend plans while customers waited. The check out line was 5 people deep and the uploaded picture was of an employee, on her cell phone rather than helping customers or checking people out. I will not spend my money at this store ever again!
08.2018Ryan
Worst customer service from a shoe store! Employees were standing around, talking about their weekend plans while customers waited. The check out line was 5 people deep and the uploaded picture was of an employee, on her cell phone rather than helping customers or checking people out. I will not spend my money at this store ever again!
08.2018