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Mavis Discount Tire in Poughkeepsie (619 Dutchess Turnpike, NY 12603)
About:
Mavis Discount Tire is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Discount Tire stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Our tire prices won't be beat. Come visit us at Mavis Discount Tire in Poughkeepsie, NY today.
Mavis Discount Tire is located in Poughkeepsie (New York state) on the street of 619 Dutchess Turnpike. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18454438001. You can get more information from their website: https://www.mavis.com/locations/poughkeepsie-dutchess-tpk-ny.asp?utm_source=yext&utm_medium=local&utm_campaign=local. The coordinates that you can use in navigation applications to get to find Mavis Discount Tire quickly are 41.696613, -73.891479. Scroll down to find out opening hours, reviews and other important information about Mavis Discount Tire.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Appointments recommended
Amenities
- Gender-neutral toilets
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Rohiniraman
I have been meaning to do a review on this company for a while. This location specifically. I would honestly love to give them 100 stars if that were possible. There’s so many reasons tied into my 5 star review. Absolutely the best customer service. So very professional. I’ve literally seen these guys put lunch and breaks on hold just to assure the customer is in and out within a timely manner. They don’t pry into your finances when it comes down to quotes on parts. They will give you a few options, their opinion, and will do whatever is best for the customer and their pocket. Let’s be honest…a lot of us can’t buy all 4 new tires at $300 a tire. And the guys here at Mavis knows that. Which is why they give you options. Today I came in for a tire repair but they still did a basic check on my car. Something that not even my dealership would do without me paying a diagnostic fee. The store is clean unlike some other tire shops. I was going to a place closer to my home but now that I’ve found Mavis here on Dutches TPKE, I don’t mind driving a few extra miles if it means great service at reasonable pricing. You just can’t go wrong.
09.2022Nezar
I came here for an inspection and was greeted with fantastic customer service immediately at the front desk counter. I came two hours early to my inspection appointment and was accommodated immediately. Also, one of the mechanics named King was tremendously kind and patient with any of my requests. It's nice to know that customer service isn't dead. I'd give 6 stars if I could.
08.2022Elisa
08/01/22-UPDATE👍 the tech staff at Mavis is awesome!!!! Brian and Durell the technicians in the back take their time to ensure your vehicle is SAFE !!!!! ...SO IMPORTANT !!!! Their Customer service is excellent as well. I originally used Mavis because A tire Tech referred me to utilize Mavis for an inspection ..I was Leary at first. due to some concerns I had from a past transaction with Mavis ( different location). Pete ( manager) assisted me, he was very patient and was able to ease my mind. Once I dropped off my vehicle I had a few questions I called and Hakim was able to answer my question professionally and accurately, as I knew the answer already but I needed to confirm they were making the correct repairs in order to pass my inspection. In addition to Pete, Jake, Hakim I also was assisted by Isaiah. Isaiah answered a ridiculous amount of questions I had while he explained my needed repairs and why the items should be fixed now instead of waiting as it would cause safety issues in the future. I was satisfied with the service at that point but was MORE elated when I picked up my car due to the Price. Pete and ALL of his staff that was working on 6/21 we're EXCELLENT.... Due to my past bad experience with a Mavis Shop I was hesitant BUT Pete and his staff took care of my car were VERY PROFESSIONAL and CHANGED my opinion entirely on Mavis. This is NOW MY GO TO SHOP.. customer service nowadays doesn't exist........ however Pete and his entire crew at Mavis provide an excellent customer service and should be ACKNOWLEDGED for that...
08.2022Ashley
Great experience, would definitely recommend for all services. They were able to take me in within 5 minutes of me arriving. Not only were they friendly, professional, but also kept me updated on the estimated time of end of service. Definitely my go to place.
07.2022Heather
The whole team was friendly and helpful! Worked with me to get an earlier appointment for my tire repair and thank god for that! I would have had a flat if they didn’t. Price was fair and the service excellent!!
07.2022Bee
Brought my car in for an oil change last Saturday and immediately knew something was off. I called Mavis and was told to bring it back. I told the guy over the phone that I was sure the wrong oil was put in my car. Bright it back today and instead of being greeted with a good morning or hello, the manager greeted with “so what exactly is the problem”…he was expecting me I guess. Turns out the wrong oil was put in the car. The issue was resolved but I give this Mavis location a 1 star for the not so warm welcome especially seeing that an error was made on part of the shop, that could have damaged my car. There was no apology or anything either, after he came to my husband and I and stated that the wrong oil or as he put it, lower grade oil had indeeed been put in my car. Gone are the days of great customer service…
06.2022SweetLouLou's
A Very fraudulent company . 5/16 I dropped off my car with Mavis , I asked that they replace light buds and to do my Inspection . I gave the keys and left 5/17 I went to pick up my vehicle. I was told everything was fix and I was good to go . When I got inside my car I notice my new light buds package ( that was giving to them to put in ) not open at all. When I went to the front desk and ask what happen and why did he charge me for both if they never even put the new light buds in , . I was told by the supervisor my light buds don’t fit , and it was my fault . I called advance auto zone just to find out that it was the right buds all along . My question is why did Mavis on 44 in Poughkeepsie just tried to pull a fast one me?……. And the supervisor had zero cares for my situation. As a business owner my self I would never conduct business like that or have any individuals that’s so careless working at my company
06.2022Bee
Updateto my last post…I posted my review for the wrong location. I went to this location on Saturday to get air in my tires and the guys here were AWESOME!! I happens to bring up my unfortunate situation to the manager of this location and he knew exactly which review I left and informed me that the location I went to was the FREEDOM PLAINS RD Mavis Tires. I apologize profusely and these guys were great from the gate!! Rickell put air in my tires and was really nice and informative when I explained my experience with the other Mavis location. Again. I apologize and although I am unable to have that negative review removed, I hope this one overrides it. I’ve been a Mavis customer for over 10 years or more and what I can say is that the service at all Mavis locations is not the same but most that I’ve been too are stellar when it comes to hospitality & service. Dutchess Turnpike Mavis did not disappoint.
06.2022Giovanni
This morning I blew my right front tire. Since my car is brand new, I contacted the dealership about a tire replacement. Since new cars have nitrogen in them There was a possibility that the tire can be replaced for free via some company (don’t remember the name). To keep a long story short I had to wait two days for someone at the dealership to look at the tire and see if the tire was warrantable. But due to long-distance driving I cannot wait two days especially on a dummy tire. I ended up calling Mavis and they ordered the exact name brand and size tire I needed. And installed it right away. I cannot thank them for the quick notice and on top of that excellent customer service. I would highly recommend anyone to go to this location.
05.2022Cornelia
Unfortunately, we had a terrible experience at this shop. I bought four new tires from them last summer, and when I had one tire that started having a low air problem, I went back to have them check it. I was told that the tire wasn't sealed properly, but they took care of it without any problems. I was a bit uneasy about this, because it suggested that they hadn't done a good job, but, problem solved, I thought! Then, a week later, the tire air light came on again. I went back to Mavis, and after a few hours of waiting (despite having made an appointment), I was told that they found a nail in the tire, which I probably go in the past week. Possible, I suppose...but they plugged it at no charge because I waited so long. Ok, I was fine, and I thought my problem was solved. ANOTHER WEEK LATER, my tire light came on again. This time, I took my car to another shop, who looked at my tire, found a nail within minutes, and NO PLUG anywhere on the tire. I went back to Mavis, because now I had been lied to about a plug being put in, and showed them the nail. The manager was very dismissive and told us that we shouldn't be upset because even though "he didn't do anything, he didn't charge us anything". We went around in circles about this for a while, but, the shop never admitted that they didn't fix the tire in the first place. Nor did they admit that they lied to us about the plug. I am unsure of whether it was ever repaired, or had a bad seal, etc. Needless to say, we will never be back.
04.2022