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Verizon Authorized Retailer - Russell Cellular in Wappingers Falls (1379 US-9, NY 12590)

4.6 (20 reviews)

About:

Verizon Authorized Retailer - Russell Cellular Logo

Russell Cellular, Inc. is an exclusive Verizon Authorized Retailer specializing in wireless communication services and is one of the nation’s largest Verizon Wireless Retailers.


Verizon Authorized Retailer - Russell Cellular is located in Wappingers Falls (New York state) on the street of 1379 US-9. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18452971379. You can get more information from their website: https://www.russellcellular.com/?y_source=1_MTU3NjMyNjctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Russell Cellular quickly are 41.582659, -73.909262. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Russell Cellular.

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Available amenities

Planning

  • Quick visit

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Kerbside pickup
  • In-store pickup
  • In-store shopping

Unavailable amenities

Service options

  • Delivery

Categories

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FAQ

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Reviews about Verizon Authorized Retailer - Russell Cellular - 20

Joel

Russell Cellular is a horrible corporation. Beware of the fraud they conduct. I paid for both my phones in December and Russell Cellular did a contract with Verizon having me make phone installments even though they received full payment of my phones that day. I have been fighting this for 7 months now and Russell Cellular is still not competent to correct the issue they created. Best part is when i brought this to their attention after my first bill came, John states it happens all the time. This is fraud and it is discussing they still haven't corrected the issues almost 7 months later. No one will give me their corporation number to deal with directly. Skip this store and they way they do business, it will save you tons of heart ache.

06.2022

Joel

Russell Cellular is a horrible corporation. Beware of the fraud they conduct. I paid for both my phones in December and Russell Cellular did a contract with Verizon having me make phone installments even though they received full payment of my phones that day. I have been fighting this for 7 months now and Russell Cellular is still not competent to correct the issue they created. Best part is when i brought this to their attention after my first bill came, John states it happens all the time. This is fraud and it is discussing they still haven't corrected the issues almost 7 months later. No one will give me their corporation number to deal with directly. Skip this store and they way they do business, it will save you tons of heart ache.

06.2022

Michael

Devin! Spent hours explaining how I crossover from iPhone to android and went above and beyond to make sure I didn’t lose anything (I am like an grandma with technology). Really appreciate the service … great location/staff.

04.2022

Michael

Devin! Spent hours explaining how I crossover from iPhone to android and went above and beyond to make sure I didn’t lose anything (I am like an grandma with technology). Really appreciate the service … great location/staff.

04.2022

Lisa

John helped me pick out and set up my new iPhone! He’s very helpful, friendly, fantastic customer service! Would definitely recommend coming here, there was also no wait and they greet you when you arrive! Thanks!

03.2022

Cynthia

All 3 guys I dealt with treated me as if I were really important. They were very knowledgeable. I loved how this verizon location was way more personal and helpful than my experiences elsewhere. I will continue to only use them. Thanks again guys!!

03.2022

Howard

This is the second time I dealt with him. He immediately knew that I was not very proficient. He expertly guide me through my selection explaining what was best for me. Most important was his skill in making me feel very comfortable. There is no nothing more I can add, the 5 star selection explains my satisfaction.

03.2022

Lisa

John helped me pick out and set up my new iPhone! He’s very helpful, friendly, fantastic customer service! Would definitely recommend coming here, there was also no wait and they greet you when you arrive! Thanks!

03.2022

Cynthia

All 3 guys I dealt with treated me as if I were really important. They were very knowledgeable. I loved how this verizon location was way more personal and helpful than my experiences elsewhere. I will continue to only use them. Thanks again guys!!

03.2022

Howard

This is the second time I dealt with him. He immediately knew that I was not very proficient. He expertly guide me through my selection explaining what was best for me. Most important was his skill in making me feel very comfortable. There is no nothing more I can add, the 5 star selection explains my satisfaction.

03.2022

Karen

Monica and Devin and the Manager ( I forget his name) went above and beyond to help me purchase my new phone. Monica sat me with while she transfered all the data to my new phone. While we waited, she took the time to show me all of the details of my new iPhone. (I switched from Samsung) I will always recommend this store to anyone. The customer service far exceeded the corporate owned Verizon store in Poughkeepsie.

02.2022

Karen

Monica and Devin and the Manager ( I forget his name) went above and beyond to help me purchase my new phone. Monica sat me with while she transfered all the data to my new phone. While we waited, she took the time to show me all of the details of my new iPhone. (I switched from Samsung) I will always recommend this store to anyone. The customer service far exceeded the corporate owned Verizon store in Poughkeepsie.

02.2022

Jason

I recently bought 2 new 13 pros through the Verizon online store and needed them activated. John and Monica helped us out and did it really quick. Very knowledgeable and polite young adults. Devin also helped out. Again all were very personable and great to work with. Thanks to all 3 of you.

12.2021

Gerard

Devin was excellent as my customer service representative. John N., John L. and Monica were all super friendly addition to the store. Service was excellent, thorough and well rehearsed for the job. Everyone should get a pay raise. I would recommend this store location to anyone. My experience was superb.

12.2021

Jason

I recently bought 2 new 13 pros through the Verizon online store and needed them activated. John and Monica helped us out and did it really quick. Very knowledgeable and polite young adults. Devin also helped out. Again all were very personable and great to work with. Thanks to all 3 of you.

12.2021

Gerard

Devin was excellent as my customer service representative. John N., John L. and Monica were all super friendly addition to the store. Service was excellent, thorough and well rehearsed for the job. Everyone should get a pay raise. I would recommend this store location to anyone. My experience was superb.

12.2021

Paula

The people at this store always are able to resolve any issues I come up to with my phone. Switched to Verizon to follow the best phone wiz Christian Tenesaca, he has super customer service skills. The others at the other service always wanted to dump the phone and reload, but he always worked at it till it was fixed !

11.2021

Paula

The people at this store always are able to resolve any issues I come up to with my phone. Switched to Verizon to follow the best phone wiz Christian Tenesaca, he has super customer service skills. The others at the other service always wanted to dump the phone and reload, but he always worked at it till it was fixed !

11.2021

Maxpwns

The team at this local Verizon store went above and beyond to ensure all my needs and desires were achieved. We did have a issue with the order which was most likely due to no fault of theirs but they immediately addressed it and ensured I was taken care of properly. Highly recommend the local staff at BH!

08.2021

Maxpwns

The team at this local Verizon store went above and beyond to ensure all my needs and desires were achieved. We did have a issue with the order which was most likely due to no fault of theirs but they immediately addressed it and ensured I was taken care of properly. Highly recommend the local staff at BH!

08.2021

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Opening Hours:

Closed Now
  • Monday 9:00 AM - 7:00 PM
  • Tuesday 9:00 AM - 7:00 PM
  • Wednesday 9:00 AM - 7:00 PM
  • Thursday 9:00 AM - 7:00 PM
  • Friday 9:00 AM - 7:00 PM
  • Saturday 9:00 AM - 7:00 PM
  • Sunday 11:00 AM - 5:00 PM

Ratings:

  • google logo
    4.7
    Total votes: 123
    Votes distribution:
    1: 7
    2: 2
    3: 0
    4: 4
    5: 110

Location/Contacts:

Network:

  • Verizon Authorized Retailer - Russell Cellular Logo
    This place is part of the Verizon Authorized Retailer - Russell Cellular. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
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  • Sunday:
Place last updated at: 03-09-2022 11:31:20