home improvement store
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The Home Depot in Cary (2031 Walnut St, NC 27518)
About:
Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).
The Home Depot is located in Cary (North Carolina state) on the street of 2031 Walnut St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1919-851-5554. You can get more information from their website: https://www.homedepot.com/l/Cary/NC/Cary/27518/3615. The coordinates that you can use in navigation applications to get to find The Home Depot quickly are 35.756444, -78.738383. Scroll down to find out opening hours, reviews and other important information about The Home Depot.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Nishant
We gave a significantly large order to Home Depot to renovate the floors for our entire home. The representative in the flooring department was very knowledgeable and helped us prepare our quote. When it was time to actually place the order, he was on leave and his back up team member told us that one of the components in the order was incorrect, and I should come back the next day. We got in the next day and placed the order. Things were fine till here. One part of the order was to be placed online, which the store did on my behalf. All flooring materials were to be delivered inside my home in two weeks time. In two weeks, when they sent the order over, we realized that they did not ship the stair treads which were ordered online. When I called the store, I was told the order was cancelled and no one knew about it. We placed the order again and I got a tracking number - the items were delivered on 8/29 at the store. Unbelievably, they lost that order again. I've spoken to 5 people, including two managers, Amer and Matthew. Amer "promised" to call back in two hours - never did. I called into the store the next day, Amer was nowhere to be found, Matthew asked me me what the problem was. It looks like Amer just took off without investigating the issue and did not fill in his counterpart. Matthew was absolutely not concerned and just washed his hands off stating he would "prefer to not step on anyones toes" and would ask Amer to call me back. I asked when? His reply was - I don't know when, probably when he finds out. My concerns it's a large order, who is the point of contact I should reach out to? Is there any "ownership"? Why are the managers so incompetent that they do not know what is going on in their stores? There is no update on my order as of now, and the stairs are not yet installed and the carpet is half ripped out. No one at home depot knows where the order is, despite me providing them a tracking number and confirming the order is delivered to the store. All the money was charge upfront and is already paid.
09.2022Ravi
It's a pleasant experience here. Ms. Laura, the salesperson here, took the purchase of appliances to a whole new level. She demonstrated 360 degree understanding of design, quality, sales deals, and working with HQ for her customers. She excelled with passion and commitment in all of these areas. Thanks!
09.2022John
Went on a weeknight around 8 looking for a specific tool. I looked for a while but could not locate it, then could not find an employee and went to the front. The lady was very nice and called for help, and i waited/kept looking for a good amount of time, but again, but not able to see an employee. I went back and eventually found one, who was able to help me immediately and was very nice. I spent much longer than i would have liked to get just one item, but they were very helpful/nice when I was around them, and it was late on a weeknight. Thank you!
09.2022Zachary
Usually don’t have a problem with the place come here very often but unfortunately some of their new staff was told to check everything that you purchase including looking in Tupperware’s and buckets I do understand that this is the type of world we live in these days but when they only select certain ethnic groups to check makes you kinda suspect doesn’t it. At first I didn’t wanna believe it so I sat back and watched as several of their female employees seem to want to check more Hispanic individuals carts than anyone else. If you can’t trust us to check our own stuff out then maybe you should get rid of self check out and Go back.
09.2022Serena
Amer was so helpful on the phone! He really took the time to look for an item (after another store charged me for curbside, then did not have it in stock like the website said it did). Great customer service!
09.2022Mitchell
Home depot is much better than lowes. Just don't have as much stock. Workers are very helpful. Keep up the good work home depot must be treating employees right.
07.2022Seabelo
Took me a while to find help and when I did, the attendant's friend walked in to the store, they clearly had not seen each other in a while and, as they assumed in retrospective banter my requests were relegated to the wayside. I was directed by way of finger waving which isle to go to. I mean, I'm good for a good ol catch up and all but c'mon...tend to your customers first. .
07.2022Jackson
Having to renovate the house to keep the wife happy, our marriage has been struggling so renovating was my long shot chance to fix it. Not the handiest man in the world however, I needed to learn to be to keep her satisfied. A young man with a mustache, I believe his name was patty or Patrick or something along those lines was the friendliest and most helpful employee. I do not believe I have ever reviewed anyone however the help I received was top tier. Brand suggestions, methodology, and interior design all came from this young man’s advice. If any interior design companies are reading this I would strongly suggest recruiting this young man. My wife is very satisfied and our marriage has improved, my house looks beautiful, and I can finally be happy again thanks to the handsome young man with a mustache. The man saved my marriage and could save yours too, best Home Depot in the country; thank you Patty!!!
05.2022Anthony
Home Depot will always be my favorite store that I don't mind getting lost in. If I could own several I would, however, it's a corporation, not a franchise....had to buy stock instead 💪🏾.
01.2022Va
Great customer service. Doers Get More Done! Shop All Your Home Improvement Needs: Appliances, Bath, Kitchen, Tools, Hardware, Storage, Patio, Garden, Lighting, Fans, Electrical, Plumbing, Paint, Flooring, Decor, and More! DIY Projects & Ideas. Truck & Tool Rental. Free Returns. Free In-Store Pickup.
09.2021