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Macy's in Charlotte (6845 Northlake Mall Dr, NC 28216)
About:
Department store chain providing brand-name clothing, accessories, home furnishings & housewares.
Macy's is located in Charlotte (North Carolina state) on the street of 6845 Northlake Mall Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1704-599-8137. You can get more information from their website: https://l.macys.com/charlotte-nc?y_source=1_NjkzMjI1LTcxNS1sb2NhdGlvbi53ZWJzaXRl. The coordinates that you can use in navigation applications to get to find Macy's quickly are 35.351268, -80.850358. Scroll down to find out opening hours, reviews and other important information about Macy's.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store shopping
Catherine
Loved Macy's all my life. They have great inventory and lots of sales on quality products. Sadly this particular site has too few people working. I walked all over each floor and had specific items to buy but no one around to help . Plan on walking all over and no knowledgeable help if you ask questions. These poor people are covering several departments.
11.2022Sirisha
Loved price check devices installed at this place. Huge discounts during Thanksgiving and easy checkout.
11.2022Precious
Emily is always knowledgeable about every product! Amber assisted me with finding a good face cream she is knowledgeable as well.
11.2022Elizabeth
Good sales, getting ready for Christmas. Nice attention, no crowdy. It was a nice afternoon shopping.
11.2022jammerk12
Macy's arent what I remember them being. Small selection. No shoes. No real customer service anymore, its like an expensive Marshalls or TJ max. What's the point.
09.2022Tamiki
It was nice just don't have alot of associates near the perfumes this day and the lady was very strict on spray the samples like only a lil bit she said so I left but other than that seen clothes look like was on sale but I didn't stay to look due to the shortness of the sales representative. But maybe a different day might give it another try see
07.2022Jocelyn
This is the worst experience I’ve ever had with order pick-up or return. I ordered a Knife Set and a Dish Set. While bringing it out to my car, then woman dropped everything. I assumed, they’d at least have bubble wrapped the dishes in the package so I didn’t think much of it. When I got home, every single small plate was shattered. I called and was informed they’d put a set aside for me, to come and make a swap. When I get there with the dishes, I’m informed they had no more of that dish set. I decided to have it shipped to my house instead since they didn’t have anything for the same price or in the same style. Come to find out, the girl at the register reordered my knife set and not the dishes when she even sat there and looked at the box. So I called and was informed this isn’t something they can fix, and I have to contact Macy’s customer service. So now I’m stuck on hold for 25 min all because a girl couldn’t do a proper exchange. Like really?
06.2022Brianna
Good store with classy items. Found my relative's dress for an event here. Would recommend :) it can be a little pricey, but nothing outrageous if you are used to department store/mall prices.
06.2022Sam
Great customer service. We love that returns are so painless even for gifts shipped to the house. Store shelves did seem a little bare now during the pandemic compared to how much is stocked during normal times. Hopefully more items will be stocked after the pandemic.
12.2020Dave
Very nice and helpful staff and the product selection wasn’t bad. The fitting room was a bit ragged and in need of repair in the men’s area.
12.2020