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Crossroads Ford of Indian Trail in Monroe (88 Dale Jarrett Blvd, NC 28110)
About:
CrossRoads Ford of Indian Trail, NC is a full service, state of the art dealership offering small town service and big volume pricing and selection.
Crossroads Ford of Indian Trail is located in Monroe (North Carolina state) on the street of 88 Dale Jarrett Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1704-283-8521. You can get more information from their website: https://www.crossroadsfordindiantrail.com/?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Crossroads Ford of Indian Trail quickly are 35.058381, -80.626448. Scroll down to find out opening hours, reviews and other important information about Crossroads Ford of Indian Trail.
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Available amenities
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- amenities.offerings.has_car_wash
- Oil change
- Repair services
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- Delivery
- In-store shopping
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S
After having the truck for awhile, trying to get my truck service in this dealership is horrible. The service side will not help if it will take to much work for them. They told me to go to quicklane building to get it fixed. Quicklane won't take anymore customers. The service side in the main building is basically empty. This place don't care after you buy your vehicle.
10.2022gary
Although having to wait 2 years for our Bronco - the delay was NOT the dealership's - it was Ford's and the miserable virus. Crossroads responded to my periodic emails requesting updated status - and - it is VERY VERY IMPORTANT to acknowledge that Crossroads stuck by the MSRP - and did NOT add a 'market adjustment' up-charge as a number of other dealers did throughout the country. They indicated upfront that they would honor the MSRP - and THEY DID!!!!! All in all, I'd recommend Crossroads Ford if you are considering purchasing a new Ford. The few folks I've met at the dealership have been responsive, friendly, and even the closing process was pleasant. As they say down South, these are 'stand-up' folks - and very professional.
09.2022DenverYZF
Went to the Quick Lane for an oil changed. Told them not to touch or check anything other then the oil & filter change. Of course they ignored that, and started pulling wheels and tires of my truck, changing tire pressures… all of the things I said NOT to do. Walked out into the bay and told him to not do that twice. I live a short distance away, which is great in this case since most of my lug nuts were loose, and tires pressures way off. Completely unacceptable and dangerous. I bought this truck there, and my previous truck as well, and although I still have 2 free oil changes left, I will never take it to them again.
09.2022Samantha
I saw a Honda HRV listed on their website Monday morning, called and scheduled a test-drive / trade-in appraisal for after work that day. They took care of everything, answered all of my questions, and even stayed late to finalize all the details so I was able to leave with my new purchase that night. I worked with Rodrick Hunter in Sales and Bill Baum in Finance. Thanks again for everything!
09.2022Stefan
That was the worst customer service call I've ever experienced! Calling in my car for a recall, but only able to get me a ride to my home, not back to pick up my car. Asked the representative to figure out to pick me up, she hung up on me! Sooo unprofessional, never experienced anything like it
08.2022Aidan
The sales team was really great to work with and very polite. Made the process very easy as it was my first time getting a vehicle on my own. Couldn't have asked for a better place to get a vehicle from.
07.2022George
Hi, We recently bought a new car at Crossroads Ford. We had a good experience. The salesperson was very friendly, and more importantly, he knew the car and was able to explain the many new features to us. John Kalis did a great job. Also, in the financial office they have incorporated new technology that made the completion of the paperwork easier to complete. We never really felt stressed.
06.2022Paul
Stopped by today to look at a Mach E and while there weren't any on the showroom floor; Lee, took excellent care to answer any questions I had and even recommended another vehicle. Which after some research looks incredibly inciting. Special shout-out to him and his very welcoming personality. Nice work Lee!
06.2022Kyle
Awesome experience with Connor our salesman and Dee in Finance! Probably the easiest car purchase I’ve ever experienced. 100% transparent.
06.2022Lucas
Look for John!! He is a great guy, nice, helpful and professional. Helped us find the best matching car for our business. He even went extra step and helped us with the most beneficial for us financing plan. Honest, kind, and respectful !
05.2022