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Aspen Dental in Rockingham (1355 E Broad Ave Unit C, NC 28379)
About:
Aspen Dental in Rockingham,NC offers a wide range of dental services like denture, gum diseases, root canal, crowns and bridges offered by skilled doctors and best lab technicians .To see a dentist near you book online or call during Monday – Friday 6:30am –11:00pm, Saturday 7:00am – 9:00pm, or Sunday 7:00am – 5:30pm EST. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams, and communities have a safe, clean care environment for all their dental needs. We are located on Attached to Firehouse subs . Same parking lot as Save A Lot and Planet Fitness . Contact us at 3122549798 or book online now
Aspen Dental is located in Rockingham (North Carolina state) on the street of 1355 E Broad Ave Unit C. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1910-817-3012. You can get more information from their website: https://www.aspendental.com/dentist/nc/rockingham/1355-e-broad-ave-unit-c?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Rockingham,NC-Rocking_NC-4110&utm_content=listing. The coordinates that you can use in navigation applications to get to find Aspen Dental quickly are 34.921356, -79.748602. Scroll down to find out opening hours, reviews and other important information about Aspen Dental.
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Available amenities
Planning
- amenities.planning.accepts_new_patients
- Appointments recommended
Amenities
- Toilets
Accessibility
- Wheelchair-accessible toilet
Fernanda
Last month I had a dental evaluation and x-rays done at another Aspen Dental location. I paid for and scheduled a dental cleaning but since I just moved to Hamlet, I canceled my appointment at the other location and scheduled at the Rockingham location, and Aspen Dental kept my money "in my account" and told me it would be used to pay for my cleaning at the new location. When scheduling my cleaning at the Rockingham location I was told that I had to have another evaluation because it's a different doctor. I asked the woman on the phone whether I would be charged for the second evaluation and was assured that I wouldn't be charged, so I scheduled an appointment. Today was my appointment at 5pm. I was instructed to arrive 15 min early, which I did. I waited from 4:45 pm until 5:30 pm when I was finally called. Then I waited another 15 minutes before the doctor came in to see me. He was pleasant but confused since he thought I was there for an extraction. When I explained why I was there, he took a peek at my teeth (which took about 2 minutes) and said "you're good for the cleaning". From there I was made to wait yet again before I was taken to see the person that would schedule my appointment. The scheduler promptly told me that today's visit was $90 and they took the liberty of charging it to "my account". After explaining multiple times that I was told the evaluation would not cost, and that I would not have scheduled if I had been told that there would be a cost, I was basically told that it is what it is. When I asked for my money back (whatever was left in "my account") I was told that the regional manager, Ashley Mount, will contact me for that. In what world does someone need the authorization of a regional manager to approve a refund for services that the service provided has not provided? It's as if Aspen Dental's policy is to keep your money at all cost, despite not having provided the service for which they were paid. By the time I left it was 6:30 pm. So after wasting 1 and a half hours of my life, I am now out $180 and no cleaning has been done, plus there's $90 in "my account" that I can't access. The entire experience made me feel used and taken advantage of. I will get my money back, even if it means I have to file a small claims suit for $270 because at this point, it is a matter of principle. I will never go back to this or any Aspen Dental in my life, and from now on I will make sure that everyone I speak to (whether friend or stranger) knows about the financial abuse that Aspen Dental practices.
10.2022weird
You guys are the best! Sophie is so great and sweet you are genuinely a luckie star that I very much appreciate keep up the great work !!
10.2022Sandy
Everyone was exceptionally nice and professional from the very first person that I spoke with on the phone until the last person that I dealt with. I had a toothache and they got me in the same day, immediately. I would definitely recommend this place.
09.2022Dana
Very professional and friendly people . Felt comfortable In getting my cleanings and xrays.. affordable plans will recommend aspen dental to anyone 😏
09.2022Hannah
The staff are very friendly and kind when talking with you about the work you need done. They listen to you and give you a lot of great information without overwhelming you. I definitely recommend this dental office!
08.2022Yvette
My experience with Aspen was very successful. The staff made me feel very comfortable eventhough I was nervous. I will reference my family and friend to you all.
08.2022J
Honestly, the staff and receptionist have great customer services and hospitality. The woman who cleans your teeth is truly an angel. Other than that, not satisfied at all. I went to this dentist for ONE ISSUE only. Not only did my issue not get resolved, but they want to charge me for stuff they haven't done that I DONT NEED done. I asked for help with one bad infection. Not you to do work you don't need to do. Guess what, still an infection. A bad infection that has continue to spread and I've recieved no help and no relief. All I've gotten is excuses why the dentist "can't" do anything. Other dentist I've spoken with have told me with how large and painful this infection it, it's at the point it needs to be drained since antibiotics are not working. If not, the infection can become something more life threatening. Only issue is these other dentist do not have any appointment availability for months. But Aspen Dental had an opening and now I see why. This dentist acts like they're there more for the paycheck than for you. I cried to them about this pain. I've been like this for weeks. What is done?? Nothing. You tell me you can't do anything. Bull... and what do I do!! Schedule another appointment in hopes at the next one you will ACTUALLY do something because I have no other choice
06.2022Devater
My first visit to Aspen and I must saw it was a pretty good experience. I've had the same Dentist for the past decade. I had an emergency and tried Aspen. I was a little leary after reading some of the reviews; however, it was very pleasant.
06.2022Tyreke
Highly recommend!! I came in for an extraction but was second guessing because I was focused on cosmetics. I wasn’t going to do it at first but thanks to Lynn she insured me of my health. Instead of me just looking good she wanted me to be healthy. Also, Dr. Yanni made sure it was done as quickly and painless as possible! Now I am on my journey having a healthy mouth and a celebrity white smile. Thanks to the both Dr. Yanni and Ms. Lynn, you all did a great job!
05.2022Taylor
Phenomenal. Best dental experience I’ve ever had would recommend, wish I could give more stars. Made sure I was as comfortable as possible the whole time, felt no pain and it’s the day after my extraction and I still have relatively no pain. Dentist is great assistants are great just an all around wonderful experience. Will continue to come here for all of my dental needs.
02.2022