cell phone store
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Metro by T-Mobile in Barberton (139 Wooster Road North, OH 44203)
About:
Wireless provider supplying phones, no-contract plans, accessories & repair services.
Metro by T-Mobile is located in Barberton (Ohio state) on the street of 139 Wooster Road North. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13307533640. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10217907. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 41.013883, -81.604953. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
Are the opening hours of Metro by T-Mobile up to date?
Is the place part of a chain store?
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How to Get in Touch With Metro by T-Mobile?
Joe
Two weeks ago I had a phone that buy and I ask the one of store people if i bought en the warranty and they said yes well the phone fell into the sick and i call to get it replaced when they give me hard time to try to get it fix said it doesn't have the warranty so i go to the store and then look at receipt when i buy the phone i dont have it the warranty on it so they say you have to buy and other phone i all ready pay 300 no way do it again i am going to start looking for new phone company. So i say to you make sure that they put the warranty on your phone when you buy one and look at it and can't make sure it is there
11.2021Joe
Two weeks ago I had a phone that buy and I ask the one of store people if i bought en the warranty and they said yes well the phone fell into the sick and i call to get it replaced when they give me hard time to try to get it fix said it doesn't have the warranty so i go to the store and then look at receipt when i buy the phone i dont have it the warranty on it so they say you have to buy and other phone i all ready pay 300 no way do it again i am going to start looking for new phone company. So i say to you make sure that they put the warranty on your phone when you buy one and look at it and can't make sure it is there
11.2021Uleke
Staff is insanely rude. Phones are covered in finger prints. Gone in at 4 different times and the employees were not following COVID guidelines.
08.2021Uleke
Staff is insanely rude. Phones are covered in finger prints. Gone in at 4 different times and the employees were not following COVID guidelines.
08.2021Blair
Friendly staff never rude or disrespectful. Had questions and he answered them. Metro compared to Boost ? Metro is better. Boost has more dead spots, more charges for their services.
08.2020Blair
Friendly staff never rude or disrespectful. Had questions and he answered them. Metro compared to Boost ? Metro is better. Boost has more dead spots, more charges for their services.
08.2020Frekquency
Went the too see about purchasing a Samsung Galaxy s10e and I called the store to ask if I qualified for an upgrade on Thursday 5/14/20 for that specific phone. The associate proceeds to tell me the manager can help me when I get there (I drove 26 miles for this location) just to have the "manager" behind the counter tell me you don't get upgrades on premium phones. So the only upgrade that is offered are low tier phones ones. In a rude tone tells me $300 now and $300 when it gets here plus tax and a $15 activation fee and a new line for the phone. Ummmm I'm already a customer have been for 7 years. Bought an Unlocked galaxy s10e from bestbuy...... with taxes&shipping $585 for the phone and it's UNLOCKED and not bound to metro by tmobile where managers treat you like garbage.
08.2020Jacqueline
Went to buy timex watch for daughter. It was supposed to be half off. I ask the lady this when she says my total is $202.00. She says no new customers only. So whatever I pay the money I leave the store without my receipt, and then I get online and it shows the watch for half off to new and existing customers. I get on chat with cs and he says yes it should have nlbeen half off for you. Nothing I can do about it now what's done is done and I don't have my receipt but beware this location rips you off. I am not dissatisfied with my metro pcs service in general, just the barberton location. I don't usually go here because I live 25 minutes away it's the only location I had to watch in stock. Never again!!!!
08.2020Frekquency
Went the too see about purchasing a Samsung Galaxy s10e and I called the store to ask if I qualified for an upgrade on Thursday 5/14/20 for that specific phone. The associate proceeds to tell me the manager can help me when I get there (I drove 26 miles for this location) just to have the "manager" behind the counter tell me you don't get upgrades on premium phones. So the only upgrade that is offered are low tier phones ones. In a rude tone tells me $300 now and $300 when it gets here plus tax and a $15 activation fee and a new line for the phone. Ummmm I'm already a customer have been for 7 years. Bought an Unlocked galaxy s10e from bestbuy...... with taxes&shipping $585 for the phone and it's UNLOCKED and not bound to metro by tmobile where managers treat you like garbage.
08.2020Jacqueline
Went to buy timex watch for daughter. It was supposed to be half off. I ask the lady this when she says my total is $202.00. She says no new customers only. So whatever I pay the money I leave the store without my receipt, and then I get online and it shows the watch for half off to new and existing customers. I get on chat with cs and he says yes it should have nlbeen half off for you. Nothing I can do about it now what's done is done and I don't have my receipt but beware this location rips you off. I am not dissatisfied with my metro pcs service in general, just the barberton location. I don't usually go here because I live 25 minutes away it's the only location I had to watch in stock. Never again!!!!
08.2020Harvey
Rude proprietor told me I didn't know what I was talking about. Spotted cases for Moto Z3 and attempted to get price and phone/service for a friend. They don't even carry Z3s but had cases, who doesn't know their biz? Lost my biz and everyone's I can let know. Don't look for him to be there long. Buyers beware!!!!!
08.2019Harvey
Rude proprietor told me I didn't know what I was talking about. Spotted cases for Moto Z3 and attempted to get price and phone/service for a friend. They don't even carry Z3s but had cases, who doesn't know their biz? Lost my biz and everyone's I can let know. Don't look for him to be there long. Buyers beware!!!!!
08.2019Traci
Chauncey has been very polite and helpful. I haven't had any problems with this store but I mainly deal with him. So far, so good. I got my Uncle a phone here as well.
08.2019Traci
Chauncey has been very polite and helpful. I haven't had any problems with this store but I mainly deal with him. So far, so good. I got my Uncle a phone here as well.
08.2019sam
This review is more about metro as a company than a store. All the employees I've dealt with have been kind, BUT the company itself sucks. The app is ALWAYS broken "can't connect to network" messages are all that come through. The website is also ALWAYS not accepting my payments. This means I have to go to the store or pay over the phone. Both are majorly inconvenient AND cost extra. CUSTOMERS ARE FORCED TO PAY EXTRA BECAUSE THE COMPANY CAN'T BOTHER TO FIX ITS APP OR WEBSITE. DO NOT USE. I've brought this to the attention of customer service agents and I'm told "we're working on it" Well they have been "working on it" for two months now.
08.2018sam
This review is more about metro as a company than a store. All the employees I've dealt with have been kind, BUT the company itself sucks. The app is ALWAYS broken "can't connect to network" messages are all that come through. The website is also ALWAYS not accepting my payments. This means I have to go to the store or pay over the phone. Both are majorly inconvenient AND cost extra. CUSTOMERS ARE FORCED TO PAY EXTRA BECAUSE THE COMPANY CAN'T BOTHER TO FIX ITS APP OR WEBSITE. DO NOT USE. I've brought this to the attention of customer service agents and I'm told "we're working on it" Well they have been "working on it" for two months now.
08.2018Arlene
There pizza is the best I've ever eaten, when family comes to visit that's the first thing they say. Hey lets get Regina's their favorite is the meat ball sandwich and there pizza I love the chicken n Jo Jo's. The service is amazing no matter how busy they are they find time to say hello. Robert the owner is always so polite and when they are really busy he helps the girls get the food out I love going there.
08.2018Arlene
There pizza is the best I've ever eaten, when family comes to visit that's the first thing they say. Hey lets get Regina's their favorite is the meat ball sandwich and there pizza I love the chicken n Jo Jo's. The service is amazing no matter how busy they are they find time to say hello. Robert the owner is always so polite and when they are really busy he helps the girls get the food out I love going there.
08.2018Michelle
I WAS with metro pcs for 4 years. I recently moved to B-town and got no reception what so ever. I found myself glued to a window or actually going outside to get bars on my phone. Well the metro store at magic city plaza us the knku store close to me snd seriously i would rather cut off my arm than deal with the older black guy that works on Sundays. He didnt even let me finish teling him what the problem was before he snatched my phone and said i had too many apps open. I could have a millon apps open they have nothing yo do with reception. I so i buy a different better phone. Same issues only to add this new phone wont hold a charge. He tells me ive been using a charger that goes to a different phone, or ive tried to force it in the wrong way. Ive owned a cell phone when we used to have to cstry them in a suitcase. And he sll but called me a liar o was so angry i had to go outside and count to ten. One of the patrons said when i walked out he continued to berrate me and my character in front of a store full of People. He refused to rven consider the phone MIGHT be defective. O switched my service to cricket had a professional look at my phone. The phone wsd fine the battery wss defected. He over charged me on a cover case, he tsljed me and sevetsl othrt customers not to buy the insurance because its useless after 90 days snd there is a $50 deductable. Hows that for Customer service and sales. I will never on life go thru metro and as soon as im feeling better om gking to stsnd in front of his store snd ket it be known to any potential Customer how shysty and unprofessonal that man is and how crappy their service is. I tried to by a SIM card from him and he directed me to the dollst store where the are much cheaper.
08.2017Michelle
I WAS with metro pcs for 4 years. I recently moved to B-town and got no reception what so ever. I found myself glued to a window or actually going outside to get bars on my phone. Well the metro store at magic city plaza us the knku store close to me snd seriously i would rather cut off my arm than deal with the older black guy that works on Sundays. He didnt even let me finish teling him what the problem was before he snatched my phone and said i had too many apps open. I could have a millon apps open they have nothing yo do with reception. I so i buy a different better phone. Same issues only to add this new phone wont hold a charge. He tells me ive been using a charger that goes to a different phone, or ive tried to force it in the wrong way. Ive owned a cell phone when we used to have to cstry them in a suitcase. And he sll but called me a liar o was so angry i had to go outside and count to ten. One of the patrons said when i walked out he continued to berrate me and my character in front of a store full of People. He refused to rven consider the phone MIGHT be defective. O switched my service to cricket had a professional look at my phone. The phone wsd fine the battery wss defected. He over charged me on a cover case, he tsljed me and sevetsl othrt customers not to buy the insurance because its useless after 90 days snd there is a $50 deductable. Hows that for Customer service and sales. I will never on life go thru metro and as soon as im feeling better om gking to stsnd in front of his store snd ket it be known to any potential Customer how shysty and unprofessonal that man is and how crappy their service is. I tried to by a SIM card from him and he directed me to the dollst store where the are much cheaper.
08.2017