truck rental agency
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U-Haul of Kent-Stow in Kent (1227 W Main St, OH 44240)
About:
U-Haul has everything for your local or long-distance move, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Other available moving solutions include portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane and online reservations.
U-Haul of Kent-Stow is located in Kent (Ohio state) on the street of 1227 W Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1330-673-5585. You can get more information from their website: https://www.uhaul.com/Locations/Truck-Rentals-near-Kent-OH-44240/767023/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=767023. The coordinates that you can use in navigation applications to get to find U-Haul of Kent-Stow quickly are 41.152158, -81.387519. Scroll down to find out opening hours, reviews and other important information about U-Haul of Kent-Stow.
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- Wheelchair-accessible entrance
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Audrey
I needed a U-Haul last minute and Chad (store manager) went out of his way to help me out. U-Haul was clean and comfortable. I've gone to both Tallmadge Rd (rude employees and dirty trucks) and Cuyahoga Falls (didn't have the truck I reserved) in the past, but next time I will definitely go to back to Kent Rd.
12.2022Kathi
I reserved a trailer for over Thanksgiving weekend. In spite of it being a holiday weekend the staff in store were super polite and helpful. I was in and out in no time. The experience was A+.
12.2022Jarrod
Great place to get propane
11.2022Megan
Truck’s had brake issue. It slid every time I applied the brakes. When I explained the issue, the kid at the counter didn’t care. Is for sure a major safety issue.
12.2021Charles
The only reason I am giving this store a one star rating, is because you cannot post with less than a one-star rating. I waited at the propane station behind another customer about 10 mins. That customer had already been inside the building and was told by the salesman that he would be out after serving the customer at the counter. The propane customer waited another 10 mins. and then left frustrated, to find propane elsewhere. I went into the building to get in line for service. I was behind two customers. In the mean-time two more customers arrive behind me. When it was my turn at the counter, I said I was here for propane. The salesman said, "I will get to you right after these folks behind you." I said, "But I was here first?!" No apologies, just "I'm the only one here and I have to serve these people first" I said, "So there was a gentleman waiting outside for you, you didn't come out. He leaves. I come in here and wait my turn and now I have to wait longer?" Again, NO apologies, just a "Yep." Here is what I don't understand. Why was this employee so rude? If he realized that the other propane customer had left, why not notify customers as they entered the store that if they were here for propane, service would be delayed because of under-staffing? How about a sign at the refill station? Anything but along wait to here "Yep." It seems that had this employee simply asked as customers entered the store if anyone needed propane and followed with an explanation and regret, U-Haul would look much better and still have me as a customer. I have rented vehicles from this location several times. The short, terse response by this employee had my blood boiling. I returned to my car to load my tank back into my trunk. As I pulled around the building I observed the salesman entering a truck. I pulled up and calmly told him how rude he was in the building. I mentioned that I have rented vehicles here too. All he could do was mutter a very insincere "I'm sorry.", while never looking up from his paperwork. This day was frustrating and eye-opening. With service like that, I wonder if I will receive a response from U-Haul? My guess is no. If that reads as a challenge to U-Haul you are correct. Chuck Fowler Ravenna, Ohio
12.2018David
Take it from me, I have moved many times and used several different uhaul and other various moving trucks. This facility has been the best I have ever used. Period. The staff is possibly the most friendly and welcoming, as well as always helping find the best deal they can offer. They give tips and help out in the tough process of moving, really taking a huge weight off of you. Each time I've gone in, I've been helped by a really nice guy named Chad, he knows his stuff and even installed a hitch on my car. Very proficient, professional, helpful, and friendly. I honestly don't think I'd go anywhere else for any kind of service if this uhaul offers it.
12.2017Mike
Store has a great selection of boxes and other moving supplies. The staff has always been friendly and helpful. I have not yet rented a truck from them, but they look like they have many in stock. They always look quite busy, which isn't a bad thing, but sometimes you have to wait a few minutes. However, no matter what store you go to, you'll always have to wait in a line. No big deal.
12.2017StumpLynn
Really this place should be given zero stars. The guy behind the counter was absolutely useless and unwilling to help at all while trying to get a trailer from them. The person I was with who was getting the trailer asked an honest question about getting the trailer onto the hitch because it was pretty heavy and we honestly thought we would get some help, but I guess on that we were wrong. The guy behind the counter was completely condescending and rude in his answer about "using muscle" to get a trailer hooked up. He never once came outside to asses the situation we needed help with while there and we basically did his job for him because he was too lazy and unwilling to help. We unfortunately parted with some of our hard earned money and bought a hitch ball mount from this place but because he was extremely rude and unhelpful we ended up ordering the trailer from another store. Avoid this place if you can do so.
12.2017Paul
Rented two trailers from this location in the last 6 months. A big one for moving furniture, tools and a small car from a storage unit to my house after having the garage built. And a little one for hauling mulch. Both trailers were clean and in perfect working order. Price was very reasonable for a daily local rent (though insurance for the little one was more than half the rental fee for the little one so I passed on it). Overall, a great value.
12.2016J
Love love love this Uhaul location and the excellent team that works there. Always friendly, knowledgeable, and willing to discuss options for various moving projects. Highly recommend - and this is how you run a great business. Kudos to the staff and management - you all rock!!!
12.2016