womens clothing store
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Clothes Mentor in Strongsville (15143 Pearl Rd, OH 44136)
About:
Resale clothing chain stocking pre-owned brand-name apparel, shoes & accessories for women.
Clothes Mentor is located in Strongsville (Ohio state) on the street of 15143 Pearl Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14402388300. You can get more information from their website: https://strongsvilleoh.clothesmentor.com/. The coordinates that you can use in navigation applications to get to find Clothes Mentor quickly are 41.306369, -81.833525. Scroll down to find out opening hours, reviews and other important information about Clothes Mentor.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
Chelsea
This store is extremely over priced for what they sell. I saw a few dresses that I personally own and bought online brand new for cheaper than what it was listed under. Not to mention, every time I take clothes there the first thing they do is say “these aren’t juniors are they” it is kind of insulting. I watched other girls bring stuff in and they did not ask them this. Must be the way I presented myself? On my off day, no makeup, and yoga pants while shopping. Sometimes I do have a few items mixed in that are juniors but I also have high end clothing from Dillards, Express, Zara, etc that are not juniors. I wear these to my job downtown where they are extremely strict on dress code and looking presentable. I watched the worker pick out a couple things and then not even go through the rest of my items? What the heck. How insulting. As if it isn’t literally their job. Will not be going back because it feels like I am treated this way every time even when I am only shopping. I just feel judged and unwelcome 👎🏻 Terrible customer service
08.2022Chelsea
This store is extremely over priced for what they sell. I saw a few dresses that I personally own and bought online brand new for cheaper than what it was listed under. Not to mention, every time I take clothes there the first thing they do is say “these aren’t juniors are they” it is kind of insulting. I watched other girls bring stuff in and they did not ask them this. Must be the way I presented myself? On my off day, no makeup, and yoga pants while shopping. Sometimes I do have a few items mixed in that are juniors but I also have high end clothing from Dillards, Express, Zara, etc that are not juniors. I wear these to my job downtown where they are extremely strict on dress code and looking presentable. I watched the worker pick out a couple things and then not even go through the rest of my items? What the heck. How insulting. As if it isn’t literally their job. Will not be going back because it feels like I am treated this way every time even when I am only shopping. I just feel judged and unwelcome 👎🏻 Terrible customer service
08.2022Olivia
Every time I go in here, the girls are not friendly at all. I bought clothes from here awhile back and brought them in to sell and they wouldn’t take them. Also gave me $3 for what I sold, one of the dollars were ripped in half.
03.2022Olivia
Every time I go in here, the girls are not friendly at all. I bought clothes from here awhile back and brought them in to sell and they wouldn’t take them. Also gave me $3 for what I sold, one of the dollars were ripped in half.
03.2022Jamy
THEY SELL FAKE PURSES! Spent $80.00 on a totally fake Coach purse! I used to live this store, sadly I will never return after getting a $10 fake used purse for $80.00! It was close to closing time and I spotted a large gray Coach purse and asked if I could buy it. The employee was obviously annoyed she had to walk over to the purse and unlock it off the rack, this is why I didn’t inspect it like I would have since I felt rushed out the door. She said all sales are final on the purse and feeling like a burden I didn’t take a better look at it as I trusted this store. Buyer beware. I have 15 Coach Purses 6 LV bags 2 Prada 3 Chanel bags as well as numerous MK bags so I do know a real from a fake , I had a false sense of trust with this store that I now regret. I have money but still luv a great deal and is why I liked shopping there. The last few times I was in there it was a bad vibe with negative employees that seemed like customers were just annoying to them. I will never buy anything from them again and would rather donate my clothes for free(which I do) then sell to them. I also spent $40 on a Tommy coat for my kid that was missing two of the three pieces it should have came with. Jokes on me this time. Buyer beware.
11.2021Jamy
THEY SELL FAKE PURSES! Spent $80.00 on a totally fake Coach purse! I used to live this store, sadly I will never return after getting a $10 fake used purse for $80.00! It was close to closing time and I spotted a large gray Coach purse and asked if I could buy it. The employee was obviously annoyed she had to walk over to the purse and unlock it off the rack, this is why I didn’t inspect it like I would have since I felt rushed out the door. She said all sales are final on the purse and feeling like a burden I didn’t take a better look at it as I trusted this store. Buyer beware. I have 15 Coach Purses 6 LV bags 2 Prada 3 Chanel bags as well as numerous MK bags so I do know a real from a fake , I had a false sense of trust with this store that I now regret. I have money but still luv a great deal and is why I liked shopping there. The last few times I was in there it was a bad vibe with negative employees that seemed like customers were just annoying to them. I will never buy anything from them again and would rather donate my clothes for free(which I do) then sell to them. I also spent $40 on a Tommy coat for my kid that was missing two of the three pieces it should have came with. Jokes on me this time. Buyer beware.
11.2021Tracy
I did some shopping for winter clothes. I hit the jackpot. I purchased 10 sweaters and a few t-shirts. I was very impressed with the selection of plus size items. All of the clothes were in great condition; no stains or holes. I also love that they don’t sell items that smell like smoke. The ladies working there were super nice and helpful. I drove about 25 minutes to get to this store and it was definitely worth it.
08.2021Robert
Wow I didn't think that businesses treated customers this way. I went into this business with my wife so that she could buy some clothes for work. During the shopping she had to use the restroom. She asked the sales associate if she could use this shop's facilities and the sales associate responded back very rudely that she needs to go someplace else. She suggested that we find a bar somewhere to go to the bathroom. I do not recommend anyone going to this business unless you like being treated this way. The sales associate did not use any tact or professionalism. Unfortunately she will probably keep her job and continue to treat customers like this. I would not recommend this business for your patronage.
08.2021Conjure
I give this place 5 stars not because I love everything about it, lol. I left my bag from Plato’s Closet & got almost home only to realize I didn’t have my bag!!!! 😳!!! I called them and the nice woman working, put my bag behind the counter!! Whew 😅, thought my goodies were swiped, lol. On another note this store’s purses are always stocked & store is clean!! Thank you again, Clothes Mentor Strongsville! 💕
08.2021Tracy
I did some shopping for winter clothes. I hit the jackpot. I purchased 10 sweaters and a few t-shirts. I was very impressed with the selection of plus size items. All of the clothes were in great condition; no stains or holes. I also love that they don’t sell items that smell like smoke. The ladies working there were super nice and helpful. I drove about 25 minutes to get to this store and it was definitely worth it.
08.2021Robert
Wow I didn't think that businesses treated customers this way. I went into this business with my wife so that she could buy some clothes for work. During the shopping she had to use the restroom. She asked the sales associate if she could use this shop's facilities and the sales associate responded back very rudely that she needs to go someplace else. She suggested that we find a bar somewhere to go to the bathroom. I do not recommend anyone going to this business unless you like being treated this way. The sales associate did not use any tact or professionalism. Unfortunately she will probably keep her job and continue to treat customers like this. I would not recommend this business for your patronage.
08.2021Conjure
I give this place 5 stars not because I love everything about it, lol. I left my bag from Plato’s Closet & got almost home only to realize I didn’t have my bag!!!! 😳!!! I called them and the nice woman working, put my bag behind the counter!! Whew 😅, thought my goodies were swiped, lol. On another note this store’s purses are always stocked & store is clean!! Thank you again, Clothes Mentor Strongsville! 💕
08.2021Lauren
I've sold clothing and accessories to this location several times and will continue to do so. I have always had a good experience. The staff is friendly and I believe that I've received a fair amount of cash for my items each time I've gone in. You have to have realistic expectations; at the end of the day, they're used pieces of clothing and jewelry so I'm obviously not going to get top dollar.
08.2020Lauren
I've sold clothing and accessories to this location several times and will continue to do so. I have always had a good experience. The staff is friendly and I believe that I've received a fair amount of cash for my items each time I've gone in. You have to have realistic expectations; at the end of the day, they're used pieces of clothing and jewelry so I'm obviously not going to get top dollar.
08.2020augie
I'd would put "0" star if had chance but not a option. Was looking for a particular item and asked sales associate for assistance. She was very helpful. But there were 2 other Spanish speaking associates speaking about our conversation to each other. Lil did they know we understand Spanish and it was not nice what they said. So we are taking our business to the East side just like one associate suggested we do. 05/11/19
08.2019augie
I'd would put "0" star if had chance but not a option. Was looking for a particular item and asked sales associate for assistance. She was very helpful. But there were 2 other Spanish speaking associates speaking about our conversation to each other. Lil did they know we understand Spanish and it was not nice what they said. So we are taking our business to the East side just like one associate suggested we do. 05/11/19
08.2019Sara
I purchased a dress here about 5 days ago, and unfortunately misplaced the receipt. I was extremely caught off guard after first being told I could exchange my item or receive in store credit then after driving 30 minutes to return my item, the store rep told me that there is nothing they can do and I could not return it or receive in store credit. The moral of the story is to keep good track of your receipt if you purchase here since this store does not have the technology to process a return without it.
08.2018Sara
I purchased a dress here about 5 days ago, and unfortunately misplaced the receipt. I was extremely caught off guard after first being told I could exchange my item or receive in store credit then after driving 30 minutes to return my item, the store rep told me that there is nothing they can do and I could not return it or receive in store credit. The moral of the story is to keep good track of your receipt if you purchase here since this store does not have the technology to process a return without it.
08.2018Sandy
My favorite place! I am a size 6 and have such a hard time finding clothes. At the mall, the stores have one size 6. If I wait for anything to go on sale,it's gone! Clothes Mentor has so many things in my size and brands I love- The Limited, Ann Taylor, White House/Black Market and more! Yesterday I bought 9 tops, 3 skirts,and a pair of capris for $84.00. That's the price of a dress at the mall! The store in N Olmsted is great too. Haven't been to Mentor.
08.2017Sandy
My favorite place! I am a size 6 and have such a hard time finding clothes. At the mall, the stores have one size 6. If I wait for anything to go on sale,it's gone! Clothes Mentor has so many things in my size and brands I love- The Limited, Ann Taylor, White House/Black Market and more! Yesterday I bought 9 tops, 3 skirts,and a pair of capris for $84.00. That's the price of a dress at the mall! The store in N Olmsted is great too. Haven't been to Mentor.
08.2017