cell phone store
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Verizon in Tulsa (7145 S Olympia Ave, OK 74132)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Tulsa (Oklahoma state) on the street of 7145 S Olympia Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18008801077. You can get more information from their website: https://www.verizon.com/stores/details/oklahoma/tulsa/tulsa-hills-330073/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE. The coordinates that you can use in navigation applications to get to find Verizon quickly are 36.060592, -96.001571. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Amber
The male manager here was incredibly helpful and patient with a store filled of angry customers trying to run far away from sprint/T-mobile. He resolved my issue in a matter of seconds when I had previously called Verizon's 1-800 number eight times this morning with no resolution.
08.2022L.G.
Helped us switch from T-mobile. Way better customer service. I will never return to T-mobile.
07.2022Yvon
I really wish people would know the the products better in all Verizon stores. If it is not an Apple product you are goofed. Samsung they just look at you and say I don't know how to fix you.
06.2022Rena
Service was good. But I will have to wait till I finish paying off that FREE phone I got ..before I can lower my bill!
06.2022Jenn
Always quick professional great service! Every time I go in I seem to get some type of a discount as well!! Thanks again!!
05.2022sean
Had issues with my phone Voicemail on a new phone. The employee took his time to resolve the issues which I was very appreciative of.
05.2022Amber
First attendant that set me up was amazing. I was told I could come back to the store once my devices came in to do a trade in, transfer my old numbers and data to the new devices. I was able to have my back ordered unit sent there to be signed for. Although having been told completely opposite of what the original attendant told me in bringing the devices in changed to "There's an app you can just switch your data too. It's super easy" No, No it's not Chris. Several 800 numbers and chat windows later being asked a question when I'm asking a question about porting out. That there is too much data on my old unit to transfer to the new unit..????? I will have to go into the store. But I will not be back to the one in Tulsa Hills. Not to mention you can't call the store itself. What happened to live attendants?? Automated or electronic means of communication. I don't appreciate just getting the brush off, answering questions with questions, after being told to bring everything back in. Really feel like I've been run around just like AT&T does their customers. Oh!? The best part? I didn't get my shipping labels with either of my new units that shipped separately. Really frustrated as a new customer to Verizon from AT&T. Not off to a great start in the way of customer service.. ***Edit. After having to work through all the steps myself with minimal direction and days later? I have my phone set up. It would be helpful if there were direct numbers to speak with live attendants rather than having to drive to the store. Hello? Gas prices...? Most 800 numbers I tried had me on hold after many voice prompts. I ended up going to E. 41st and Peoria for assistance when my phone would not send, receive texts or calls after data transfer was figured out. Taylor was exceptional in explaining more clearly than anyone (besides the first attendant at Tulsa Hills, forgive me I cannot remember his name..) Not Chris. Chris gave me a total brush off sending me away with only an app. There were still multiple steps aside from just the app including porting out numbers which I had never done before.... As someone who works in the gas industry and details being imperative in your final product (because otherwise, BOOM!!!) so it operates in the field? The same should go for customer service. No matter if you're just a "device" store.... Too many outfits are way to corporate for their own good which is distasteful to potential customers. Please stay humble and be informative and helpful. In all wakes... The world is far too vague and selfish anymore. Stay blessed.
04.2022Charlotte
Maggie was wonderful in helping me with my issue. She was on the phone with Tech support for a long time.
04.2022Allen
Nice service only draw back is when upgrading to a new phone is they won't transfer content over due to covid restrictions and or not having wifi to do it telling me and stating they've told others they have to do it your selfs at home with a strong wifi connection and it could take hours depending on the data on the phone when t-mobile,u.s. cellular will do so for its customers not send them home and run into a issue and call tech support for help this is the second store to tell me as such especially after reading a review q cust spent nearly 3 hours there which makes me think they may have had help transferring over content besides getting new phones
02.2022Kat
My iPhone stopped working while I was in town. Stopped by the nearest store where I was helped immediately by a gentleman named Cris. Cris was very nice and patient with all my questions. He deserves a raise. Ask for Cris when you visit the store and he’ll get the job done for you :)
12.2021