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KeyBank in Portland (726 SE Morrison St, OR 97214)

2.4 (10 reviews)

About:

KeyBank Logo

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.


KeyBank is located in Portland (Oregon state) on the street of 726 SE Morrison St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1503-230-2660. You can get more information from their website: https://www.key.com/locations/or/portland/BRCH37200023/726-se-morrison?ppc=cmpgmb. The coordinates that you can use in navigation applications to get to find KeyBank quickly are 45.517006, -122.658277. Scroll down to find out opening hours, reviews and other important information about KeyBank.

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Available amenities

Accessibility

  • Wheelchair-accessible car park

Unavailable amenities

KeyBank doesn't have any unavailable amenities.

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Are the opening hours of KeyBank up to date? Is the place part of a chain store? KeyBank is my place. Can I manage it? What categories is KeyBank listed in? How is KeyBank rated? What is the address of KeyBank? How to Get in Touch With KeyBank?

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Reviews about KeyBank - 10

Vern

Great service. I have cashed my checks the last three months and helped a lot.

08.2022

Natural

Stay away from this bank!!! They will screw you over like they screwed us over. Our account was closed for no reason at all. This was after confirming multiple times the account was properly setup and setting up direct deposit and transferring into the account. Do not trust this bank. They will steal your money and close your accounts. I have never in my life seen a bank as unprofessional and ill intentioned as Key Bank. The worst!!!!!

02.2022

Cait

Ok, I never imagined I would write a review for a bank, but this is really for the customer service. On NYE, I was in need of help, and was sent to two different Key Banks for a wire transfer. At the Morrison Branch, Thomas and the other guy working were SO helpful. I was so upset and they were super professional and just made it happen. Thank you x1000.

01.2022

Eric

Tam is one of the best bankers I’ve ever had the pleasure of working with in my 23 years in business. He responds to calls and emails instantly, walked me through a few things I needed help with and more. By far the bear experience I’ve had with Key Bank. Thank you Tam!

12.2021

Charles

Tam the bank manager is a complete and total waste of air. The guy makes promises he can’t keep, then after he flat out lies to your face, he will screen your calls after, and avoid you to no end. He completely 100% dropped the ball on a commercial real estate loan for us, then flat out avoided us after because he’s a coward and couldn’t even apologize for screwing the whole deal up and dragging me out for 2 weeks waiting for a solution that he very well knew he had no intentions on following through with. He should be a used car salesman since all he can do is talk the talk, and isn’t capable of walking the walk. Everyone else in this branch is totally decent, and gets the job done. TAM is the problem.

10.2021

Judy

Very unhelpful during the PPP loan process. Couldn't get my small business " relationship manager" to call me back so I could complete the application. So now my small business is in jeopardy. I have 4 accounts with this bank and have banked here for decades. Very disappointed. Update: I did get a message from key bank about this review but was never able to connect even after several tries. However, my branch did finally contact me regarding my PPP loan which has been completed.

10.2021

Stephen

This is the kind of place that watches their parking lot and give “tickets” if you run into any of the other stores in the shopping center. They’re those kinds of people. Do you want to do banking with those kinds of people? No. You don’t.

10.2021

Kay

I went to this branch because they have drive up. It was closed. I called the bank to discuss charges issued to me that I had been previously promised, by phone, would be resolved. I was told I had to go to the branch. In the branch the only teller was not wearing her mask, and I had to go within six feet of her to be heard. She said I had to talk to a banker. The only banker present was not wearing a mask. The manager came in, not wearing a mask. He offered to help me, and I said no, since he wasn't wearing a mask. He went and got one, and claimed they only wear a mask if they will be within 6 feet of a customer. As if, putting on a mask makes the droplets already in the air magically disappear. The manager also told me he would not be able to help me, because I was sent to collection. Even though all charges occurred after I closed the account. I left. After further research, the account had been cleared of all past due charges, which the manager could probably see, but lied about.

10.2020

Greg

This KeyBank location stalks the parking lot and uses spotters to ticket cars within minutes of being parked if you don't walk into the bank. This is an unethical practice and they are generating quite a bit of revenue ($44.00 per notice) which is causing them to have customers bank elsewhere.

10.2018

Jennifer

Kicking myself. We had a jaw droppingly dismal customer service experience through a re-fi on our home. We went to pull the plug on the re-fi when the bank manager (Lloyd branch) stepped in with promises to personally manage the remainder of the process and to take full accountability. She did. Just long enough for us to finish our re-fi with Key and transfer all our personal checking and savings accounts as well as our mortgage. Foolish us. In the subsequent 5 months we've had multiple service failures. A rash of small checks bounced in our 'platinum, overdraft protected' checking account with over $15k in our savings account. After a call and an email and a week passing, the manager assured me the problem was fixed.A week later, another 3 checks bounce (very embarrassing). Now it's been 3 weeks trying to get bank manager to reverse THEIR NSF fees, cover the NSF fees we've paid for impacted parties, and mainly- reassure me that it will never happen again. I'm still waiting. Promises to 'get right back' slip by the way side. My husband also has his business accounts with Key. He needed and qualified for an extension of his line of credit. He's been waiting 3 weeks now for manager to communicate definitively the status of the accounts. He's stuck now in a holding pattern and is amazed at the lack of follow through. His business is growing rapidly and with just reasonable customer service, Key could have had a strong, local small business account. Instead, he has begun shopping for a new bank, will not extend his credit with Key and will move his business elsewhere. By reading reviews, combined with our year long history with Key (and through several managers/staff), it's clear that this is a systemic problem. Take your accounts elsewhere.

10.2015

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Opening Hours:

Closed Now
  • Monday 9:00 AM - 5:00 PM
  • Tuesday 9:00 AM - 5:00 PM
  • Wednesday 9:00 AM - 5:00 PM
  • Thursday 9:00 AM - 5:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday Closed
  • Sunday Closed

Ratings:

  • google logo
    3
    Total votes: 20
    Votes distribution:
    1: 9
    2: 0
    3: 1
    4: 3
    5: 7

Location/Contacts:

Network:

  • KeyBank Logo
    This place is part of the KeyBank. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
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  • Saturday:
    No data
  • Sunday:
    No data
Place last updated at: 31-10-2022 09:45:38