veterinarian
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Companion Pet Clinic in Salem (3068 Lancaster Dr NE, OR 97305)
About:
American Animal Hospital Association accredited clinic meeting higher standards of care in the industry. We are a small animal and exotic animal day practice available for same day examinations. *wellness care, vaccinations, lab work, medical cases, surgery, dentistry, hospitalization, radiology, urgent care. *Please call at 7:30 am M, T, W, Th, Sat. or 9:30 Sunday to be placed on the daily list for a same day exam. * Masks are required in the exam room only. Please bring one with you. * We are not currently accepting new clients for spay or neuter procedures. Please check back with us mid-May to see if that policy has changed.
Companion Pet Clinic is located in Salem (Oregon state) on the street of 3068 Lancaster Dr NE. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1503-588-1603. You can get more information from their website: http://www.companionpetsalem.com/. The coordinates that you can use in navigation applications to get to find Companion Pet Clinic quickly are 44.964955, -122.982535. Scroll down to find out opening hours, reviews and other important information about Companion Pet Clinic.
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Available amenities
Amenities
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
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alina
I would make this a zero star review if i could. We have been going to this clinic for years, however, they are no longer a walk-in clinic. They're using covid as an exuse to gouge people. They charge $90 for a walk in exam and $45 for an exam after they have called you into the clinic from a wait list. This policy discriminates against people who don't have a car. It is unfair to expect that everyone can drive to the clinic with their animals on demand. They also don't make appointments, so those of us without cars are essentially forced to pay the doubled fee. Although they accommodated me because I complained about the price gouging; they proceeded to tell me how I should be grateful that they didn't gouge me... Ummm, what?!?! All I am saying is: Do not advertise yourself as a Drop in clinic when that isn't what you are! If you have a check-in and call back service, then be clear about the process and fees for showing up in person online and on your phone system messages. We showed up expecting a wait, not to be told we must come back later after we are called. After posting this review and the manager replied below, they proceeded to leave my cat sitting in his own urine long enough that his soft sided carrier is soaked with it!!!! You can now add negligence to their long list of offenses. If you care about your animal go somewhere else!!!
11.2022Aoife
Updated review. We had to take all 3 cats in for check ups. Dr. Finny was thorough, explained everything in detail and is an amazing listner. All the staff and vet techs we encountered were AMAZING and are doing such a great job! Love this place! Cheapest exam fee in town $45 and the best care. I won't take my cats anywhere else unless it's an emergency after hours... I super wish this was a 24hr vet. Post pandemic check in: Phone appointments only, you call the phone number listed, it is correct, starting at 7:30 am Mondays to Fridays and Saturdays only. They fill up fast so keep re-dialing if busy. The most compassionate, well oiled pet saving machine in town! They even have a pumpkin contest going on with the staffs entries where you can win a free exam or nail trim for your pet if you vote. Great way to relieve stress and take people's minds off why they are there. Pre Pandemic check in: I highly suggest going early as it is a walk in so there can be a wait during the day. Cut off is an hour before closing time for the day. They will give you a high and low scale treatment option which I really like. Was a bit sad they got rid of the memory/thank you wall. It made the place feel more like a caring environment which it still is just that it showed how many people trusted them with their animals. Keep up the good work guys. Xoxo Hansel, Gretel and Guinness are relaxing at home and feeling much better ;) Guinness doesn't do photos 😂
11.2022Sarah
I liked this vet when I went there the first couple of times; they were the only vet in town that scheduled my dog for a spay in a reasonable amount of time. HOWEVER when they spayed her they shaved her entire underside and they must not have cleaned their clippers because she ended up with a skin infection. Tried to take her back in so they could help her and all they did was ask me to send a photo of the rash. I sent the photo and heard nothing for the rest of the week, tried to call MULTIPLE times and was put on the wait list and never got a call back for several days (all the while the rash is getting worse). All they did was tell me to get an e-collar, which I did. fast forward to three weeks later and its now turned into an oozing wound that I will have to go to an expensive pet ER for. They say to call at 7:30 to get an appointment, but I kid you not, I called 100 times from 7:30-8:30 and got a busy signal every time. I am usually an understanding person, but this is unacceptable. I won’t be going back to this clinic.
10.2022Amanda
The only complaint I have is getting in to get seen. When you do get through to someone, you get a estimated time to come in. I have a toddler and now a newborn baby and I don't have the option of waiting all day for a maybe appointment. Aside from that, WHEN and IF you can get in, the staff is amazing. We took our dog here last summer who was improperly diagnosed by another vet for mastitis and saved her life. Given the circumstances and going back and forth between them and the emergency vet at night, with medications, and 2 surgeries it was only about 3500 for a week and a half of care.
09.2022Tracie
I love my pets coming here. Have gone thru this vet a few times over the years. They are so friendly and kind. Even on the phone they are informative. Usually a high call volume though.
08.2022suspiria81271
They have taken care of my kitty since I moved to Salem 6 years ago. I love their compassion, the way everything is explained, the professionalism, I could list things forever. My cat is about to turn 16, and he has a clean bill of health. Companion helps keep him this way. They truly love animals.
08.2022Javier
Companion pet clinic I have only gone twice in my life to this place as an emergency and all I have to say is very convenient. when it is time and you have an emergency with your pet this is the best place you can take him and let them take care of your pet when it comes to it. I would recommend this place because of the time specially, when your pet needs to seek emergency help this place will do as best it can to help your pet at any means at any time and hours they offer. the hours they work is the most convenient thing they have going on compared to other pet clinics.
08.2022M
The people at companion pet clinic are AMAZING, they treated out cat Piper like one of their own. They were right on with our cats diagnosis and after 15 minutes we were on our way, it's been almost 3 weeks since our visit and she's a completely different cat. Thank you Companion Pet Clinic 🙂
08.2022Cheryl
Horrible to call morning of, but exotic pet vet is now available a lot more hours! Staff are knowledgeable and caring, but could work on communicating better amongst themselves and with customers. Dr. Mills is thorough and listens to the pet owners concerns. Great overall experience!
06.2022Erin
We have been going to Companion for years and every single time have experienced fantastic care. Finding an exotic animal vet, especially one who can treat birds, is difficult, but Dr. Mills is wonderful. Not only is he kind, patient, and extremely knowledgeable, but he goes above and beyond. My daughter had a pet quail who needed surgery a few years ago and she was very worried. Dr. Mills called the evening before the surgery to answer any questions she had and to put her mind at ease. We have seen multiple other vets as well and they were all professional and compassionate. I have also appreciated the office staff who I know has to deal with customers who are stressed and emotional and sometimes frustrated because it can be difficult to get in for an appointment. In spite of that they are friendly and empathetic. Having taken dogs, cats, birds, a bearded dragon, and a ball python in to this clinic over the years, we have always been satisfied. I cannot recommend them enough.
02.2022