shipping and mailing service
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The UPS Store in Philadelphia (1201 N 3rd St, PA 19122)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in Philadelphia (Pennsylvania state) on the street of 1201 N 3rd St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1215-845-5978. You can get more information from their website: https://locations.theupsstore.com/pa/philadelphia/1201-n-3rd-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 39.969968, -75.141311. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
From the business
- amenities.from_the_business.is_black_owned
- Identifies as veteran-owned
Samuel
Had to drop off a large package and needed help with packaging it up. Staff here were SUPER helpful and made everything a breeze. So much so that I felt like I needed to leave a review. 🙂
11.2022Brian
Edit: owner called and got this resolved. Thank you. | Shipped a package in late June, paid for signature and insurance, customer said it was lost, tracking never updated after it arrived in his city. Called corporate, they couldn't help, told me to work with the store. Contacted store and have been getting the run around for months trying to get my $$$ back for the lost/stolen package that was worth ~$600. The owner of the store (or whoever I've spoken with) never calls back, never follows up. Every single time I call and leave my information (tracking #, phone #, claim #) I'm told I'll hear back soon. It has been almost three months. I want my money. This is ridiculous.
09.2022H
Each member of the staff is pure Customer Service! Answers are right on and they are caring. A boring chore dropping off a shipment is quite pleasant!
09.2022Dustin
Covid restrictions are long gone and they have plenty of functional computers. But they are still using it as an excuse to gouge the neighborhood for useless fee to print even 1 page. It’s the only printing service in walking distance for the area, they know it and will continue to abuse it. Also it’s the most expensive print rate in the city at $.25 per page but even that isn’t enough to satisfy their greed. It is normal to pay per page for basic printing. However they will charge you a additional “computer use fee” for no reason. Only stopped by to print a few pages on a PDF and this arbitrary fee was more expensive than the print job itself!
09.2022W
I frequently use this location for shipping. And it has always been great. Staff is quick and courteous. Today, I had an urgent package to ship and got there a few minutes before closing. I was told the registers were already shut down (though could still take pre-labeled packages like Amazon returns...) and they could not be turned back on. I understand that I showed up there super last minute, but it was a simple shipment that wasn't going to take more than a minute. If this is standard procedure, then I would suggest the registers remain fully operational until doors are closed at the posted closing time. If there is really no way to turn the registers back on, then that should probably be addressed as well - e.g. what happens if there's an issue midday and they need to be restarted. Was also told there was no manager present...
07.2022Chelsea
The staff here is always friendly and helpful. They even have a USPS drop off for thin packages and letters, which is incredibly useful, given there is no convenient post office for residents of Northern liberties. (Although I do wish I could drop slightly larger USPS packages here!) Thank you!
06.2022Ann
Had excellent customer service from Miya! I asked for email of two documents, and could only find one of them in my email. I returned to the store a bit flustered. Miya very calmly helped me figure out that the document was in my spam. Such a nice experience! Thanks Miya
04.2022Marcus
So, I've been using this location for my sales items via said selling website. And let me say, some of the employees need to eat during the day, and take a nap, or both. That has to be the reason why said employees are grumpy. Customer service isn't difficult, and I get some customers can be difficult. Hopefully, any future visit will be a bit more professional. Besides that, it's a very organized location. Some days are faster than others. Masks are required (although I've been in the store where employees aren't wearing one, so there's that. This is just for those wanting to know). All in all, you know, take it easy.
02.2022Julianne
I was extremely impressed by the customer service here. An employee (name tag said "owner") was so helpful. I needed packaging supplies and shipment. She was patient and understanding. I've definitely never had service this good at a UPS store. Thanks!
12.2021Jane
When my regular freight shippers were unwilling to ship large glass items I bought from auction, I reached out to this store. I am SO glad I did! They packed and crated three very fragile and difficult items for freight delivery across the country to the west coast. Packaging was first class and beautifully done. Communication was excellent and my emails were always answered quickly. My items arrived completely unscathed. I highly recommend and will use this store again.
11.2021