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Budget Car Rental in Memphis (7171 Stage Rd, TN 38133)
About:
Budget Car Rental is located in Memphis (Tennessee state) on the street of 7171 Stage Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19013988888. You can get more information from their website: https://www.budget.com/en/locations/us/tn/memphis/mm1. The coordinates that you can use in navigation applications to get to find Budget Car Rental quickly are 35.203180, -89.824110. Scroll down to find out opening hours, reviews and other important information about Budget Car Rental.
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- Wheelchair-accessible entrance
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Shy
This is my absolute favorite rental Car place in Memphis. Cynthia is an absolute Gem. She is very sweet and professional. I rent cars at least 10 times a year for Travel And it is always a pleasure to do business with her. She has never had a bad attitude. She should get a great raise because she brings a lot to the budget team!!!
09.2022Steven
Absolutely the best customer service I have ever had renting a car the manager went out of her way to keep us on schedule with our trip the ram was practically brand new only 3000 miles keep up the good work will rent from this location when we road trip again Thank You for the great service
11.2021Roman
Great service and price. The Ram I rented was almost brand new with only 7K miles on it.
11.2021Joe
So far so good. The gentleman who waited on me was courteous and detailed in the pickup process. Explained everything well. I had reserved a 12 ft truck for a small local move, they were out of the 12 ft so rented me a 16ft for the same price. It is a little bet more of a truck to handle but does have the advantage of a loading ramp. Hopefully the check in will go smoothly as well. Check in went smoothly. Overall the only complaint was that the cab of the truck was not clean from the previous customer.
09.2021Tivia
Fred at Budget on stage rd is great! Very professional and knowledgeable. The truck I rented was in excellent condition, was very sad to return it. I am going on vacation and have already reserved my vehicle at this location because of the great customer service that was experienced. Great work Fred! Keep being you 😊
09.2021Stephanie
Absolutely the worst customer service EVER! I returned the vehicle and dropped the keys in the Dropbox at the front entrance on a Saturday. I called Monday at noon to verify the return and the lady who answered the phone was completely perplexed and confused about the return (obviously they don’t check the after hours box). Then I get a phone call today that there will be an additional cleaning fee charges for sand in the vehicle.. which is a lie because we thoroughly cleaned the inside of the vehicle before returning it Saturday. DO NOT RENT FROM THIS BUSINESS OR LOCATION EVER. Lesson learned
09.2021Wanda
I had a reservation for a 7 passenger. The paperwork said Chevy Tahoe or similar. There was no Chevy Tahoe on lot. He only had a Durango and a Expedition both 7 passenger. I asked for the Expedition, he stated it would be $50 more per day. You don’t make money when cars sit on the lot only when they are driven off the lot. So I left went to another location and left satisfied. 7 passenger is a 7 passenger no matter what kind. You don’t go up in price to try to get more money especially when rental car prices has double.
09.2021Tam
UPDATE!!! THEY CLOSE WHENEVER THEY WANT! There's no real schedule that let's the customer know the actual business hours.--- They close at 5pm Monday through Friday, not 6pm. Also they close at 12pm on Saturdays, not 12am! So misleading! Don't ever pre-reserve because the "customer service/1-800 number" charge a reservation fee and will lead you 2 believe it goes toward the rental itself, IT DOES NOT!!! You'll still pay full price on arrival.
09.2021Emma
HORRIBLE!!!..... No one ever answered the phone. Our reservation was for the location closest to our house. We went to go pick it up, but no one is to be found and there is a sign on the door saying they are closed. When you finally get in touch with someone, who is not local, they tell you that that location is open and there is someone there... I called them several times and waited for someone to pick up, but no one ever did, or answer the door for that matter. They were very helpful in taking our money, but when it came time to pick up the car, they basically ghosted us! Will NEVER use again!
09.2020Jay
They one on Stage Road give you the hardest time. I came at 8am when they opened with every piece of documentation they told me to have. I was told I need this and that once I got in line to get my rental, every time I went and got the documents the lady said I needed I needed something else. I even had to call to the corporate office because I think the lady was just having a bad morning and was taking it out on me. Overall bad experience.
09.2020