cell phone store
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T-Mobile in Morristown (2550 E Morris Blvd, TN 37813)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Morristown (Tennessee state) on the street of 2550 E Morris Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1423-616-0077. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-morristown-tn-37813-5csb?utm_source=google&utm_medium=lastmile&utm_campaign=5CSB. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 36.220309, -83.260884. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Melanie
I had a big problem on my acct. When I came in the store, Devin greeted me right away with friendliness and was very willing to help even though it was 1/2 an hour before closing. He helped me get to a resolution I was happy with. I was impressed with his kindness and patience. He even gave me a card and told me if I needed anymore help with this or anything, to come back and see him.
11.2022Jennifer
Today's cellphone experience was amazing, and all thanks to Connor! He was very knowledgeable and worked quickly to take care of us. By far the best customer service I have ever experienced! We are so happy that we switched to T-Mobile and know that there is staff available to help us.
10.2022Ms
Very glad I came in today to get assistance with home Internet service. Maria was so kind and helpful. I highly recommend this store for any mobile service needs.
09.2022Susan
Thank you to Devin, Matty, Angel and Ronnie. Y'all are the best. Great customer service, great hospitality and an inviting and welcoming environment. Awesome Team!
09.2022Joshua
Gotta say hands down best t-mobile store.i broke my screen on my phone and didn't have insurance on it and wanted to upgrade the awesome Manger spent 45-60 mins work with the broke screen to be able to reset my phone so I could get the upgrade I would leave 10 stars if I could thanks again guys
09.2022Kenny
Devin provided my wife and I with excellent service and was very patient. He walked us through the entire process explaining it all very well. We walked into to cancel service to start and ended staying and upgrading our phones. He was very professional and is a great asset tomT Mobile!
05.2022Elizabeth
Switched services to then this week and had a great experience! Kai was who helped us get settled in with our new accounts and he was super friendly. All the staff were friendly while we waited for everything to transfer over.
03.2022Bob
I spoke with Matt, the store manger today 3-25-22. I'm surprised a person with such poor customer service skills was put into management. My experience was so much lower than subpar. I was talked to like I was ignorant and was beneath his time. I did learn he was in a hurry to leave though. I learned when you need help, just be honest ask. I did ask for help and he turned me away! In my opinion, if you don't truly like helping people... You should not be in a role of helping. Customer service and caring is a gift that some have, and he was not graced with. Please retrain Matt or demote him. I don't want any one fired! He needs to learn to be gracious and respectful. Not to hang up on people that asks for help!
03.2022Lisa
This TMobile store is located in the College Park Mall in Morristown TN. I am not a fan of waiting or of sales pitches so I dreaded having to buy a new phone. But I was happy to find this store didn't keep me waiting nor try to sell me a more expensive phone (10 stars!) Customer service is excellent. They had ample employees who were all nice and attentive to their customers. The store is pleasant and is well managed. I researched phones on TMobile website before I got to the store so I already knew which one I wanted. Again there was no waiting. Devin helped me. He quickly went and got my phone and set it up for me including transferring my photos, calendar etc. Matt was busy but walked around several times asking if his employees needed help. Devin checked everything on my new phone, called it and made sure everything I wanted transferred was there and that it was fully operable all while being so nice and polite. I had a new phone paid for and out of the store in 15 minutes! Thanks Devin!
02.2022gogetumduke
We were very pleased by the friendliness, courtesy, knowledge, and efficiency of Matthew Williams who helped us today. Not only did he activate 2 phones for us, answer many questions, but he also saved us $30 on our phone bill. I seriously could not have asked for a better encounter! Thank you, Matthew for superior customer service!
12.2021