Ross Dress for Less in Houston (9403 Katy Fwy, TX 77024)
About:
Retail chain selling brand-name clothing, shoes, accessories & housewares at discount prices.
Ross Dress for Less is located in Houston (Texas state) on the street of 9403 Katy Fwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1713-464-9495. You can get more information from their website: http://www.rossstores.com/. The coordinates that you can use in navigation applications to get to find Ross Dress for Less quickly are 29.782585, -95.524417. Scroll down to find out opening hours, reviews and other important information about Ross Dress for Less.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- amenities.offerings.sells_clothing_for_men
- amenities.offerings.sells_clothing_for_women
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Stephanie
Wow. Stopped for sneakers. Had a security sensor tag. Asked if they could remove the tag so I could walk freely a few steps in the store. “ no ma’am we don’t take security tags off“ “ but you take the security tag off if I purchase the product and take it home try it on at home and if it doesn’t work out I can still bring it back for a return?” ???? BYE BYE ROSS!!! Dress for less —but they want you to spend your time/money driving back and forth… BYE
11.2022Chad
You can't beat $110 pair of Nikes for 40 bucks.
10.2022Natty
Cashier lesli very rude, mean, dry, every question was no. No smile , not happy, asked for iD , we said thank you, we smiled… no reaction from her… we felt not welcomed and at one point discriminated. I would like for district manager to reach me back.
09.2022Patty
This Ross has been the worst I have ever visited. I will never go back, and here are my reasons: (see photos) - We are in Summer and there is no AC - The whole establishment is very dirty. - There are 7 cash registers and only 1 works, checkout lines can be long and since there is only 1 cashier, the wait to pay can be long. - You can look at the photos of the fitting rooms, it's even scary to try on any clothes. Everything is super dirty and full of cobwebs and dust. Terrible conditions of this establishment.
08.2022G
The store is clean and staff seem friendly. I purchased over 50 items today, Pablo had me out of the store in less than 5 minutes. He was super speedy, no mistakes or double scanning and very professional.
07.2022Phuong
It is a cheap place for clothes but lately Ross is not fully stocked
07.2022Leo
Great finds. Great prices. A little deorganised making it hard to shop
06.2022Felicia
Good options just not as organized as I had hoped but still better for a Ross. Price point is good and although I didn't find what I was looking for, I did find a cute gift for someone else.
03.2022Richard
12/29/21 HORRIBLE EXPERIENCE!!! The service at this store has deteriorated to the point that it has become despicable to shop there. The manager is rude, evasive, security guard there respects no one, just simply a terrible store to shop at. It is dirty everywhere, trust me, been going there off and on for over 30 years. The most recent event happened on 12/29/21. I was there looking for a temporary chair for my office. We placed an order for Herman Miller office chairs, but due to pandemic, will be arriving in 4-6 weeks, therefore was looking for a temporary chair. I found this one as noted in the picture. As I was testing the chair, Ross security approached me and said I could not sit on it. I told her "excuse me." Maybe she was talking to the person behind me, because no one in their right mind will OFFEND a customer. I was wrong for she was talking to me. I said I am testing the chair before buying it for $99.99. The Ross security left and later I found out she told the store manager, have picture to show who she is. She then call shopping center security to come and harass me. The young security guard about 34 years old asked me if I was buying it, and I said yes, was testing it, for at my office, I spend 6-8 hours sitting down being in the real estate business. He then motioned to another person "behind" me and I realized the store manager, a Hispanic girl, was lurking around. I told her to come and talk to me about the problem she was having. She got scared and did not come around to speak to me. I was puzzled why would a store manager behave in that fashion. It sounds strange. Is this how Ross trains store managers to behave? Nevertheless, upon encountering these people, I WAS EXTREMELY OFFENDED ON HOW THEY TREATED ME LIKE A SHOPLIFTER READY TO STEAL A CHAIR. A photo is attached. I am deeply disappointed with the situation. I know Ross Stores do not compare to Marshall's or TJ Maxx, but really, do you have to harass people and make them feel they are shoplifting? Review the pictures of these people. They are the ones who are employed by Ross who have no training on how to handle a customer. The security guard said he will call the police. I told him go ahead if that is what he wants to do. I have NEVER had anyone tell me about calling the police. This is absurd. I will be filing a complaint with the district store manager and the security guard company of their behavior. This store is real bad. I will not shop there any more to be offended by these people! More emphasis should be placed on sales associate training on how to better treat the customer, and make them feel like family. You will never find these issues with T.J. Maxx or Marshall's. Ross may be the price leader on many things, but they fall short on customer service. They treat everyone very poorly!!!!!
01.2022James
I love and hate this store love the great prices, hate that it's so junkie and the long check out line. Otherwise it's a great place to shop.
11.2019