Bank of America (with Drive-thru ATM) in Carrollton (1900 E Hebron Pkwy, TX 75007)
About:
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
Bank of America (with Drive-thru ATM) is located in Carrollton (Texas state) on the street of 1900 E Hebron Pkwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1972-394-3120. You can get more information from their website: https://locators.bankofamerica.com/tx/carrollton/financial-centers-carrollton-13093.html?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Bank of America (with Drive-thru ATM) quickly are 33.024257, -96.884404. Scroll down to find out opening hours, reviews and other important information about Bank of America (with Drive-thru ATM).
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible car park
Service options
- Drive-through
Sandy
Do not use they’re atm at these location. I tried to make a payment on my credit card for $400 on cash and these atm just got stuck making a beeping sound and didn’t stopped. Checked my account online and guess what? No payment was made. 😡After calling customer service they only told me wait for one or two billing cicles and we might post your payment. 3rd time these happens to me and last 2 times they did not give my money back. That’s not fair for any body. And just to mention there were two guys working on the other atm and asked for help just laughed at me. I’m 8 months pregnant 🤰🏻 so that’s not fair either. I will be canceling my bank account.
10.2022류연숙
Try not to go this branch. Find another one. I had an appointment and even received a confirmation email. When I got there, they said they do not offer the service i appointed. I showed them the confirmation email, but all they said was there is nothing they can do with very rudeness. Terrible customer service
09.2022Family
TYPICAL TERRIBLE BoA SERVICE ! ALWAYS ONLY 1 TELLER ON DUTY ! My average wait time in line is at least 20-25 minutes ! BoA doesn't care about customer service in branches. They just keep cutting back and as small business with few accounts, I always need to go into branch. The out of touch CEO for BoA is closing more branches , but not moving tellers to other local branches to serve customers. Even Community Banks always have more than 1 teller throughout the week, and Managers step up to help. Everyone in line says the same, so when is the CEO going to start paying attention to its customer needs vs profit! If I could do less than one star that would be rating. Consider going to a Community Bank for better service
07.2022Kevin
Came here to withdraw $5000 in $100 notes for an overseas trip. About 15 of the notes are worn out bill, as example, you can't even see the Ben's face clearly. Those that travel overseas knows that merchant and money change overseas won't accept a bad condition note. The teller said he had no control of the bill and the merchant, quote "not our problem" . Which I understand, all I'm asking is to show some customer service for a not so unreasonable request. The worn out bill will be return to the federal reserve anyway and taken out from circulation. I have been a loyal customer for 22 years, why can't you go extra mile, Bank of America?
06.2022H
Terrible branch. Cant do a rare but very simple thing? Need appointment but people are free. Told me to come back and not there to help. I will report it higher.
06.2022Vincent
Horrible service won't cash a check, what happen to America has every business forgot how they got start "Customer Service" really sad how the attitude of how you are treat almost felt like second class-short no explanation except move away from window I'm done with- my best guess she was or the company carries the polical ideology of the far left. But rest assured will not step another foot in a Bank of America--- suggestion new name of your business because it's differently not anything short of America.
05.2022Ngoc
I wish no any star this location service, today I come location 12:30 I look service Merrill, no body . The Guy tell me make appointment come back , I have 2:00 appointment come back this location. I saw lady name Mrunali Gopal help me out , I saw she not friendly and not professional, I ask my question she say don’t know, she tell me bring papers back , 10 min . She say she have appointment 2:30 . If you be back before, she say I have full appointment, no service to me , i say ok I be back 10 min . She have customers walking, she not service me no more, she say she have next 2:30 tell me wait. So bad about race or contemptuous . I wish change people this location, she not good service customers.
03.2022Chantal
The bank itself is decent but the service is slower than molasses.Every time I’m here there is only one teller working and the wait is always more than 20 minutes. This place is packed with people and you would think as vigilant as they are about social distancing they would employ more tellers to move people in and out of their building faster.
11.2021C
Since BOA is closing a lot of the smaller locations, this is one of the few still with in person cashiers, which means there can be long lines & long waits for the same. I dont like going in for this reason & only do so if I HAVE to.
11.2021Devon
This Bank wouldn't cash a check for me from their own institution.. they said it was because my 2nd form of identification (A SOCIAL SECURITY CARD) wasn't enough even though I also provided them with my state issued DL. This bank told me that the only way they would cash their own check for me was if I provided a major credit card. Horrible.
11.2020