cell phone store
Closed Now
AT&T Store in Cedar Hill (352 N Hwy 67 Suite E, TX 75104)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Cedar Hill (Texas state) on the street of 352 N Hwy 67 Suite E. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1469-272-0412. You can get more information from their website: https://www.att.com/stores/texas/cedar-hill/1765?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 32.592751, -96.939510. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Candy
Our rep wasn't very helpful, she didn't explain anything to us, she just grabbed phone and activates them, never went over pricing, how to actual swap devices, nothing. She didn't even verify phones worked properly before she left us, which one was not. I asked another rep that was jog busy for support and he got upset that I bothered him. Very poor experience.
09.2022Felton
JT Brown was an excellent client service professional, his product knowledge is phenomenal and he reminded us why we appreciate being an AT&T customer.
09.2022Mark
Can’t help but believe most other reviews are fake (reviewers only have reviewed this one place, immediate glowing thanks from the “owner”) because our experience was the exact opposite. I don’t know that I’ve ever given a 2 stars before. Added one star because even though it was like being dragged through a car wash behind a car, we sorta came out clean I guess? Got a phone case that seems to work. +1 star. Zero customer service. Associate seemed bored by having to talk to us. Rarely made eye contact when speaking, and otherwise put out by having to help customers. We came in to port a line to AT&T. Even though we asked for plan info, cost, etc. the person helping us never explained any costs, transferred our number away from our old carrier without checking that it was unlocked (we had checked it on the website, and it had said eligible, but when he changed it over, it said it needed to be unlocked, but by that point their actions had apparently closed our account with our previous carrier, so we had to make another trip out the next day). Oh. yeah. And he still hadn’t quoted us the cost at that point (which ended up being much more than we had expected to pay, but he had already closed our account with the other carrier. We’re on day 2 trying to get support activating the Apple Watch line (literally the only reason we switched from Cricket to AT&T), and now when I called the store, the line was answered with”hang on a second” and immediately put on hold, and I’ve been sitting here for its dead silence for 15 minutes as of this review. Gonna hang up and see if anyone actually cares to answer. Not holding my breath. Love our AT&T fiber, and had great service on that side, but the cellular service experience has been the worst. If I didn’t have a phone that I'm paying month-over-month, I’d switch carriers again today.
09.2022Sylvia
LaToya was great. She took her time with us and was very patient. We had a lot of questions and she answered all of them. She helped us set up all of our devices, step by step. She was wonderful! Ask for her next time you need assistance!
07.2022Marci
This place was great! Go see Latoya if you need some help with your phone or if you need the latest deal on a newer phone,,she will do you right!
06.2022Lee
Just want to give a shoutout to the AT&T staff at the Cedar Hill location. Keia helped me with the problem I had, but while in the store I witnessed other staff helping and servicing customer's needs. Thank You
04.2022TaKeela
Bart was very helpful and resolved my difficult issue and can’t be more satisfied with the outcome, took there time with me and made me feel as if they wanted too keep me as a customer
03.2022Joseph
Great experience! I had absolutely no wait time. The agent Keia was so very efficient and helpful.
03.2022R.L.
Recently changed service providers and had the experience of wonderful customer service at this location. Thank you JB (Josh) for making this time consuming process smooth and effortless. It’s always pleasing to have a representative that is patient and knowledgeable about their products and service. Thumbs up!
01.2022Andrea
Bart was very knowledgeable, informative and upfront! Service was quick and to the point. He offered all the bells and whistles but wasn’t pushy. He listened to my concerns and provided options and solutions. Previous visits had me hesitant about going in and I have contemplated switching providers. This is the first time I felt good about my visit. Thanks Bart
09.2021