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Chase Bank in Cypress (26030 Northwest Fwy, TX 77429)
About:
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Chase Bank is located in Cypress (Texas state) on the street of 26030 Northwest Fwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12812565556. You can get more information from their website: https://locator.chase.com/tx/cypress/26030-nw-freeway?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjAzODg1Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Chase Bank quickly are 29.973313, -95.695700. Scroll down to find out opening hours, reviews and other important information about Chase Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Orsito
It is unacceptable to make an appointment to open an account; you guys need customers and money. Hire more people; it is our time; why do we have to work around your time. That is crazy!
05.2022Chris
Judy Martinez (branch manager) was very helpful
03.2022Samantha
Honestly, if I could rate no stars, I would. We had an appointment scheduled at 10:00 am this morning to add myself onto my husband's account. Due to rain and our own mistake of going to the Chase at Barker Cypress and 290 first, we arrived at 10:10 am. When we had spoke with the man who was to help us at 9:53 am, we told him we would be there in 10 minutes, which would already have put us 3 minutes over, we were told that was fine. Upon our arrival, another future customer walked in without an appointment and was helped immediately. We, however, we're told that it takes 30 minutes to add someone onto an account (which I have a hard time believing, given I've opened accounts with Chase before and gotten it done in less time) and because now it was 10:13 am (mind you they spent that 3 minutes of us being there that NO ONE was available to help us) we weren't within our 10 minute grace period of late arrival. We were told to come back at either 11:00 am or 1:00 pm. I cannot for the life of me understand why a potential future customer WITHOUT AN APPOINTMENT was able to be served immediately, whereas a current and long term customer WITH AN APPOINTMENT has to be put on the back burner. I am more than understanding and if there wouldn't have been 3 tellers and only 2 sets of customer, I wouldn't be so upset. If the other customer that walked in actually had an appointment, I wouldn't be upset. Instead, this branch does not care for customer retention, nor do they understand that it is unacceptable to schedule appointments only 30 minutes apart. Even if we had gotten there at 10:03, as we had told the man on the phone, they still wouldn't have had enough time to help us according to their timeframe.
08.2021Mark
This branch refuses to cash a check that was made payable to cash. I have plenty of documentation to verify identity. Never had this problem at any other bank.
08.2021Justin
Not very helpful, how do you know that most services have to be done online or you need an appointment, but employees are sitting around? Not a full service bank!
08.2021Joe
I have been here several times after raining money for a local sports team. I took nothing but $1s and change. The cashiers counted, took their time to make sure the deposit was correct which I greatly appreciate. 5 stars IMO.
08.2020Cristina
Took my son to change all his coins, the ladies were super patient and nice with him, which I really appreciate.
08.2020Sam
Went today Saturday 09/17/2016 at 1:15p.m. to open some new accounts and a lady told me that they are not able to help me and to come back in another time because they want to leave at 2p.m. , I left them and went to another branch and same situation happened again with a male banker. Why should I go back and give them my business?
08.2017Stephanie
The most unprofessional disrespecting customer service ever. My husband went in to get a new debit card because he has lost it. Which he has lot many cards before and never had any issues replacing it by showing proof of his license and this bank would not accept his license and requested his social security number and wanted proof he is legal in this country and would not provide him service and insisted him to proof he is a citizen and asked him to come back with me (his wife) worsted bank ever when we complained to the bank manager INGRID she said oh yeah that's normal procedure. Discrimination is a serious case and this bank is looking for a law suit!
08.2017Natasha
Waiting is sometimes a little long, but no longer than 35 minutes. The staff has been great! I'm always happy to go there, knowing I'm going to be taken care. It feels like they actually care about their customers.
08.2016