video game store
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Game X Change Denton in Denton (610 W University Dr, TX 76201)
About:
Game X Change Denton is located in Denton (Texas state) on the street of 610 W University Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1940-898-1472. You can get more information from their website: http://gogamexchange.com/. The coordinates that you can use in navigation applications to get to find Game X Change Denton quickly are 33.231832, -97.138966. Scroll down to find out opening hours, reviews and other important information about Game X Change Denton.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Lyn
I went in about a month ago. NEVER GOING BACK. I strongly suggest that anyone going there exercise caution. So I took my son in, he's a minor BTW. Neither of us are in a position to waste money or be taken advantage of. I'm not sure if the "staff" were aware that we were together because we went separate directions and only came together later at the register. My son found three discs of the same game. One was significantly lower priced. My son asked me if he should ask and point out the price difference and why. I said to my son to just take the less expensive one and for pay for it. He had saved a small amount to spend and the one disc fit into his budget. I stood back a way and listened. My son being the honest young man he is felt like it was right to ask. He didn't have to. So he asked if there was difference in the age or wear on the discs. The goofballs working (if you could call it that) there said that they guarantee any/all discus work properly. Then another employee came over and himmed and hawed a bit then conferred with the computer to look at inventory as best I could tell. Ultimately the alpha goofball said they would have to charge the higher price for either one. When my son asked why the goofball said that the prices increase at times. Further that they had fallen behind on updating the pricing, so take one at the higher price or don't. He couldn't care less obviously. I then conferred with my son, who had taken a lot of time to find a satisfactory game we could afford, and he of course was very disappointed; the look on his face made me sad so I paid the difference and went to our vehicle with my son. I didn't want to cause a scene with my son there inside the store. I did however go back in the store and asked alpha goofball how he felt about ripping off a young man because they were too lazy to do their jobs. I asked him if he would be man enough to refund the difference and of course that was a no-go with a sneering look and tone. I had also been interested in a used pair of headphones that they couldn't seem to agree on the selling price but eventually had come to me with a ridiculous price. They could have been had new for a few dollars more. I was treated with disdain and malice when we very well could have been returning customers with any sort of decency applied to the situation. It has always been a standard that if the retailer has a price tag for whatever amount stuck on the item, that's what you paid even if it was their mistake. I could understand if the item was of super high value and an HONEST mistake had been made. Those sad guys obviously felt they could bamboozle a younger boy to make up for their lazy approach to their jobs. I hope this review will influence some of you to never go in this Game Exchange. We never will go back no matter what. No big loss for us for sure.
11.2022Trin
really nice employees <3 they were super helpful and took the time to fix up some of my stuff too and overall were very welcoming. way better than any other place i’ve been. i brought some really old kinda beat up stuff and got $60 for it. definitely worth my time.
11.2022Jennifer
This is a great little shop for gamer kids. They actually buy nerf guns too which worked out great for us because we were going to donate a few and got $15 store credit for them.
11.2022Heather
They sold me two games and the discs won’t read and when I went to exchange it they gave me another defective disc and I can’t get my money back cause they only do in store credit so on that note I will be buying games elsewhere
11.2022robert
Good selection and prices. 4 stars because they can never find the disc you want
10.2022jade
Used to like them. Never going back again. Don't trade them anything. For example we took in 2 omnibus one we bought for 80 and the other for 50 new. They offered us 3 and 6 dollars. They have become significantly more greedy. Prices aren't really any better than gamestop anymore. Their employees still get paid minimum wage as far as I know too. I suggest not to buy, sell, trade, or work here.
09.2022Britni
We always love going to this store! The employees are nice, there's games, movies and more with reasonable prices, and there's always something new there.
09.2022kh
No cash returns (store credit only), so even when brand new products are defective, you only receive store credit, so you can purchase more defective or damaged products. The staff told me I could speak with the district manager but that I couldn’t obtain his phone number. That’s fine, but the only solution was “call and see if he’s here.” The posted mission statement over the counter says “To offer exceptional value and customer service;” however, I have received neither. The staff is polite- no problems there, but the return policy is antithetical to its mission. I would really like to shop here vs big stores but this is too much. I’ll take my business elsewhere.
08.2022Jennifer
My children love getting their games here but their customers service sucks!!! Their super rude to my mixed family. Noticed they(male employees) cater to men more. Twice I have waited in line and the employee let a man cut Infront of me and waited another 20 min then waited in line where the male manager helped out a male couple right away and totally blew my family off. We never get a hello welcome in like the men do upon observation. It's very strange and unwelcoming.
08.2022Chancelor
I’ve been to this store 3 times, the first time I was helped out and the girl seemed genuinely interested in helping out and games. The second time, I had a very rude lazy dude “help” but all he did was just stand there and tell me incorrect information then asked me to do research on Reddit right there in the store. The third time, it seemed both ladies didn’t want to be there nor help anyone. I’d recommend taking your money somewhere else like Movie Trading Company or Found It Electronics. Seems like Game X Change doesn’t really care about how trashed their store is or helping out their customers. Also the two ladies were trashing talking a coworker while I was trying to purchase items, that’s pretty tacky.
04.2022