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Fitness Connection in Irving (3888 Irving Mall, TX 75062)
About:
Fitness Connection has over 40 locations across 3 states and we’re growing! Our clubs offer so much more than the ordinary ten-dollar gym. Most locations span over a jaw-dropping 60,000 square feet filled with rows of top-notch cardio and strength equipment, premiere studio spaces, basketball courts, a Kids Club and more. But equally important to WHAT we offer is WHY we offer it. We strongly believe that everything in our gyms must add value to our members’ lives, providing the convenience and quality they deserve. At a price they can afford.
Fitness Connection is located in Irving (Texas state) on the street of 3888 Irving Mall. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1972-258-7900. You can get more information from their website: https://fitnessconnection.com/gyms/irving/. The coordinates that you can use in navigation applications to get to find Fitness Connection quickly are 32.838579, -96.997935. Scroll down to find out opening hours, reviews and other important information about Fitness Connection.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
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Sam
To whom this may concern, fitness connection should be more responsible to open on time. Specially if it states that it open at a certain time. This tends to have multiple time during the week. Should be providing more customer service not having your customer wait outside of you gym 30 min passed the time, it should open.
07.2022Jonathan
This gym is consistently not being open on time at 5AM 2-3 times per week for the past few months. Wasting everyone’s time waking up early for nothing. We’d be lucky if the gym opened at 6:30. Stop hiring new staff that is unaccountable, unreliable and inconsistent. Give some of us, the members, the code to open the door, at least we show up on time, if not early. I can deal with the broken machines, unfuctional lighting, leaking sewage pipes throughout the gym when it rains, missing clips, non functional tvs, missing dumbbells, missing locking collars for barbells, missing or broken weighted barbells, but not opening up when we all show up is just annoying, especially being jacked up on Pre. Working out in the afternoon isn’t even an option with how busy it gets. Oh, and install the missing shower head in the showers, instead of just leaving an unpatched hole where it used to be. And for anyone waiting for it to be 24 hours again, stop waiting. FC as a company made some higher management changes in mid to late 2020 . They have not changed the hours since then. Don’t send an automated reply from your notes on Medallia, I rather you do something about it to your staff rather than reply.
05.2022Bryan
I’ve been to gyms all over the nation and world. The management and equipment is abysmal here. 75% the equipment is commercial hotel stuff. Their hours are horrendous. Personal note, their staff is ran by teenagers with snotty attitudes and after 3 days of trying to reach a manager to discuss LLC and business improvement they were gone or left early. The atmosphere here isn’t friendly and helpful. For a large scale gym it’s poor, I’m talking planet fitness bad. Not even mentioning I couldn’t get free trials to test the gym out without paying $15, then all memberships lock you into a year deal unless you pay $50 down, and pay for 2 months, that’s IF you cancel day 1. So let’s recap. Business model, equipment, management, atmosphere, all poor.
05.2022Im
Been going to this gym for over three years now and drastically witnessed the downfall of its staff, equipment and over all gym etiquette and today I tried switching my schedule to morning workouts but what’s the point of waking up at 4:30 if their staff won’t show up on time to open up, I waited 30 minutes along with 10 other people wanting to workout but was severely disappointed and completely dissatisfied with my membership, will be canceling after this. Don’t recommend this gym.
05.2022Anthony
I agree with all the other reviews regarding staffing and the Quality of the equipment here. I’ve been a member since 2016 and have all locations. Out of all DFW locations this one hands down has the worst equipment/ variety/ accessories and the stuff they do have is poorly kept. As someone who’s been in management for years myself, the revolving staff/ management at this location is a big 🚩🚩! This location doesn’t need an update, it needs a full renovation, I know the staff would appreciate that tremendously.
05.2022Eissa
Great equipment range and many power racks.. Only thing is when is it going to be 24hours? or atleast increase the time till 12AM as some of us are coming from work and love to hit a late night gym session.. 10PM is way too early to close and around that time it is packed af
05.2022Sequoia
Nice gym, with great amenities . My biggest mistake was signing up for the gyms Training sessions. I originally signed up for a month of training which seems to be a recurring deal. I was told to cancel the last week of my training session to avoid a recurring payment. When the last week of training came around, I notified my trainer that I no longer wanted to continue the sessions. She stated we had 3-5 training sessions left and proceeds to tell me about a 30 day cancellation policy. She said she had just found out about it a few days prior but proceeds to tell me about previous clients who experienced the same thing and we’re angry for not knowing about the policy. I was NEVER told about a 30 day cancellation policy when I signed up, and I feel like I was manipulated. They get you to sign up, lie about sessions and force you into these payments each month. I’ve had my membership for almost a year at the Lewisville location. I jus started coming to the Irving location in March and today I canceled it due to this. Be aware when signing up for these training sessions, and also ask for documentation before signing. Fitness Connection Training sessions are a SCAM!
04.2022Archana
Do not go to any fitness connections!!!! Please check your account for any extra charges because they don’t hesitate to charge you. Apparently my bank declined the monthly payment but fitness connection didn’t even send me one email to let me know my payment was declined but was so quick to charge me a late fee and somehow that late fee went through. And the customer service doesn’t help either, they make you submit a “google form” and say that there’s nothing they can do. What’s the point of customer service if they can’t help? Avoid fitness connection if you want a good gym and a good customer service.
04.2022Reni
I woke up early to get to the facility by 5am. As I drive up, I see nothing but a crowd of customers waiting outside of the front door. We have got to do better, Fitness Connection- Irving. Don’t treat your dedicated customers this way!
04.2022Aj
Customer service is good.. friendly and they seem to greet everyone. I really enjoy going here. I signed up because they have a play area for kids. Even though the kids area has been shut down due to covid i still enjoy the friendly, clean atmosphere with plenty of equipment to use.
09.2021