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Wells Fargo Bank in McKinney (9021 W University Dr, TX 75071)
About:
Wells Fargo Bank is located in McKinney (Texas state) on the street of 9021 W University Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1972-347-5028. You can get more information from their website: https://www.wellsfargo.com/locator/bank/9021__W__UNIVERSITY__DR_MCKINNEY_TX_75071/?utm_campaign=Local_Listings&utm_source=Google&group=Community_Bank&loc=AC10149. The coordinates that you can use in navigation applications to get to find Wells Fargo Bank quickly are 33.217976, -96.733324. Scroll down to find out opening hours, reviews and other important information about Wells Fargo Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Nagaraj
I stayed in the line for over 30mins and there was no movement, though I was the first one. The staff is doing their own work and serving drive-thru customers, and keep saying we will get back to you soon. Not sure what it means soon? If you are under the staff, just mention to the customer in advance about wait time so that they don't have to waste their time. Very disappointed!!
11.2022Will
Waited behind the same car in commercial drive thru for 22 minutes and no movement while the regular drive thru serviced 5+ vehicles. Was told by agent “some transactions just take longer “ when I finally moved to regular drive thru. 22 minute drive thru transaction?!? should have asked them to come inside if was going to take that long. Ridiculous and no customer service.
11.2022Mrs
Pretty annoyed with this “notary” jerry…came in to get a paper notarized and he asked me more than once what it was for…like it was an issue…then said I had to be a Wells Fargo customer and I know for a fact that’s a lie…unless that’s something new…went to the location in prosper and they did it.
09.2022Dave
Made an on line appointment with branch banker for 11:00 am, today. Received a confirming e-mail with time, date and location. Arrived on time. Lobby was closed. Attendant at drive thru indicated that there’s no bankers currently at this location. Sad cust service.
08.2022Drew
This branch is just plain bad. I had an appointment to meet with a banker that I made in person a week prior. When I arrived I was told I didn’t have an appointment despite having a business card with the bankers name”Matthew” where he wrote the date and time. When the manager came over to speak with me he insinuated that I was making it up which was insulting and frustrating. He said that the bankers add their appointments into the system, I suggested that maybe Matthew forgot as he was heading to lunch when I first met him the week prior. I totally understand scheduling issues but was disappointed when I asked the manager if someone else could assist me and he said no I would need to come back another time. I asked if he as the manager could assist me in reviewing the documents I was instructed to bring, again despite driving 30 minutes gathering the documents requested by Matthew a week prior I was turned away. There was zero semblance of trying to find a solution to their scheduling error other than make another appointment and come back. There is a reason Wells Fargo has such a poor reputation in the DFW area, this branch is for sure really horrible. Do yourself a favor and find a different branch as the service here is a one star for sure.
03.2022Ramesh
Made an appointment for 10 AM and been waiting till 1030 and apparently only one banker out there to help me out. Beyond terrible service and noone is even acknowledging the wait of a customer. One guy has been sitting inside listening to music and only one teller apparently is working. Can't believe they don't have anyone to help on an appointment.
12.2021Tristan
Beware: the lead teller, Margely, deposited my credit card payment into someone else’s account. Luckily, I went in and Jerry resolved everything and he seems like a great banker. Nonetheless, still had to jump through hoops of fire and take time out of my day to get something resolved that was the tellers fault.
12.2021fox
one of the worst customer service experiences from SAMANTHA where I request a withdrawal with specific Bill's they provided me with diffrent than my request I deposit the money back and came back later to withdraw I increased the amount so to get a variety if the dont have that bill she provided me the whole amount exactly the one I dont need. If this is the way WF treat customers will
12.2020John
I work for Buc-ees and was calling to buy change and Jerry answered the phone and had no energy and kind of seemed off putting or rude. I don't seem why maybe just having a bad day? But every other bank I call is usually very nice
12.2020David
Recently moved and changed banks. This bank has handled every situation with professional courtesy. The staff is friendly, enthusiastic, and quick to resolve all issues. I'm pleased that I made the switch to Wells Fargo and have this branch nearby.
12.2016