cell phone store
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T-Mobile in San Antonio (803 SW Military Dr Suite 138, TX 78221)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in San Antonio (Texas state) on the street of 803 SW Military Dr Suite 138. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1210-932-2333. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-san-antonio-tx-78221-1175?utm_source=google&utm_medium=lastmile&utm_campaign=1175. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 29.357485, -98.504764. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Bianca
My mom and I went back in September for an upgrade and were helped by Adela. She speaks Spanish which was a plus, especially because whenever I translate, I tend to miss some important stuff. Adela helped me for a couple of weeks regarding some issues that arose when I upgrade phones and an apple watch. She communicated effectively and ensured everything was resolved! I have been with T-mobile for over seven years and Adela has probably been the most helpful representative to have assisted me!
11.2022diana
Went to C about WiFi.... came out with this awesome little wireless gadget absolutely no wires except for the outlet connection.... what a relief from spectrum
11.2022Sandy
I've been a loyal customer for over 13 years and have had very few issues with them! Keep up the great work!
11.2022Rosalva
Juan was very knowledgeable about T mobile equipment and tablets. I would recommend T-Mobile to all my friends.
11.2022Karen
Customer service was 100% amazing! Angel was very professional and helpful, he went out of his way to help us! We're very happy and satisfied with our T-Mobile services. Angel really sold us on buying new phones and offered us the best deal, thank you.
10.2022Gabriela
Waiting to get some customer service is a long time. They are short on personal.
10.2022Royal
I enjoyed the service at this t-mobile store the reps were very knowledgeable and nice. I didn't give it a 5 star because on 9/24/22, they didn't have a way for customers to sign in to get seen by a rep. So there was one guy who waited there for 2 hours. Then myself I got seen in 20 min. I didn't know he was a customer until he said loudly, 'I've been waiting for 2 hours to be helped!' I thought he was on a business call and worked there. But there was no paper or computer for signing yourself in and no way of knowing who was going to be helped first. I think if they had a system like great clips where you can sign in online or in store and it shows who is next on a monitor, that would help all the reps out. But as far as the service from reps was it was very good. Fey helped me that day and was very patient with my issues and concerns. I got a new plan and a new phone and an upgrade. Thanks.
09.2022Jeanette
Angel was very honest and very helpful. The team at this location really do have customer service skills and it shows!
08.2022Donna
Maria is definitely an asset to your business. Needed a new phone mine is old but works and she answered all my questions and explained my options. Set up my sim card til my new phone is shipped. Thank you so much for a wonderful experience 😊
07.2022Fernando
The employee's were very unhelpful. Being a senior and not tec savvy I went to a T-MOBILE service center to get help in changing to the new sim card. Unfortunately I've not been able to locate the area where the instructions say to make the change. I waited for close to an hour only to be told to call and that they will help me? Hell, I can't even locate the pin hole to make the changes. If a senior comes to one of the stores help them out. If this is the type of service afforded to senior's then it's a very poor example of compassion.
06.2022