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Glitzy Girlz Headquarters in Sherman (4805 FM1417, TX 75092)
About:
Glitzy Girlz Headquarters is located in Sherman (Texas state) on the street of 4805 FM1417. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1903-419-2036. You can get more information from their website: https://www.glitzygirlzboutique.com/. The coordinates that you can use in navigation applications to get to find Glitzy Girlz Headquarters quickly are 33.689786, -96.648821. Scroll down to find out opening hours, reviews and other important information about Glitzy Girlz Headquarters.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
Unavailable amenities
Service options
- Delivery
- In-store shopping
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Robyn
I have ordered from Glitzy Girlz for a few years now. I was thrilled to find a plus size boutique that actually offered plus sizes. I also like that the measurements are offered, that helps tremendously with figuring out what size to order. As for the clothing, I love the clothes. Everything is comfortable, the style options are great and the clothes fit (as long as I get the sizing right). Pricing is a bit on the expensive side so try to catch things while on sale. So why only two stars? Well, that comes from communication and shipping. As mentioned, I have ordered numerous times. And in the past, both shipping and communication were great. I received a top one time with a flaw and a simple email resolved the problem quickly. And as for shipping, packages arrived in a normal time frame. Unfortunately, that is no longer the case. This year, I have noticed an extreme decline which leads me to reconsider ever ordering again. Communication is almost non-existent. Emails go unanswered, comments online are deleted, it's almost impossible to get in touch with anyone. And the shipping is the worst. I am a patient person, I understand longer wait times during big sales. However, even those time frames are ignored and packages take absolutely forever. And while severely behind on shipping, they are continuing to run major sales, live sales, etc all while ignoring current customers questioning where orders are. If short-handed or backed up on getting orders shipped, you would think they would slow down a tiny bit on the live sales and everything until better caught up. We often see the response of them being short-handed, having to hire new help, delays are caused by the sale but these issues have been ongoing all year with little to no improvement. Ordering in October, you would think you would have the order at least by November yet there's really no telling when an order will arrive now. Trying to order something cute for a trip or for the holidays is impossible because even though you order long ahead of time, things still probably won't arrive in time for the occasion. I'm currently waiting on an order from mid-October.... no shipping information yet but plenty of emails offering me 50% off, reminding me to shop the sales, informing me of new inventory and inviting me to check out what I'm missing out on. Yeah, I just want my current order, that's all.
11.2022Daniella
There is no reason for a US shop to take 3-4 weeks to ship. Seems like you should hire more shipping people if you’re that behind, even temporary if necessary. I shop with other Texas based boutiques who also have a huge following and get my package in 3-5 days. Will never shop here again. I’ve gotten orders from China in less time. Day 23 and still waiting…
11.2022Danitia
Update since response on review... I received an email hours after they claimed on the review response that one was sent the day prior. I was told that I could not cancel my order. The clothes are not worth the hassle honestly. Horrible customer service. I guess I'll have my items by next spring hopefully. ORIGINAL POST-> It's been 2 & 1/2 weeks and my order that I placed on October 14th hasn't been shipped. I honestly no longer need nor want my items. I reached out via email and haven't received a response. Also I would prefer a response to the email I sent instead of underneath my review.
11.2022Amy
Will not be ordering ever again. I was really excited to find a boutique that offers a wide range of plus size clothing. However, I ordered over two weeks ago and the order has yet to be filled. When contacted to cancel order I was told I could not, which I don’t understand. If the order hasn’t even been filled how can it not be cancelled? I understand they send off orders to a warehouse but they should be able to cancel the order on their end. If you want to wait for weeks for your order, go for it, but I’ve never in my life had to deal with this. I’m not one to take the time to leave reviews but I’m quite disappointed with this business.
10.2022Bobbie
First order from them was great and shipping was typical. From site order to home within a week. Ordered the 2nd time around and after 2 weeks of not hearing anything I emailed. My response was because of the big sale they had to allow 3 business weeks to ship. A week later and a shipping notice arrived. Her I am 5 days later and still has not been shipped. I am honestly waiting for them to tell me my order was unable to be completed, but I just want my items I ordered. I mean if I wanted to wait 30 days to receive my order I would have just ordered from wish. It would have been different if they would have posted a notice about long wait time........but they don't want to do that because then you wouldn't shop!
09.2022Allison
I unfortunately will not shop here again. I recently placed another online order which consisted of 8 items and can only wear 3. I ordered 4 of the exact same shirt just in 4 different colors. Every shirt fits so different and only 1 is wearable. I do understand they were on sale and they don’t offer refunds which I wasn’t even asking for. Simply wanted to exchange sizes and was told no. This was not a buying error on my part. I followed size charts and even ordered a size larger than normal. This is absolutely a quality issue and now I’m out my money and stuck with products I can’t even wear! Super disappointed at how they handle their customer service.
08.2022Jacklyn
I placed 2 orders at the end of July and still have not received the packages. I haven’t even gotten a reply from a non-automated rep on either inquiry I submitted. I live an hour away from the boutique so there is no reason it shouldn’t have shipped by now or had some sort of update on the order. Status is “New Order” and has been since I placed them. $400 worth of merchandise and I have nothing to show for it.
08.2022It's
Terrible customer service. I received this in the mail with a hole that looks like a moth or rat has ate thru it I tried to do an exchange but it was past the “72 hours” but if you are doing a return it’s 30 days. Customer service agent was not helpful and could care less. I have never wrote a bad review, but this definitely deserves one. I should have read reviews before.
07.2022Jurnee
Orders take forever to ship out.. always way past there expected shipping time. They always have the same styles every season. Never once gave me money back for shipping that took longer than 14 business days. Also need to lower free shipping after $75 Not everyone wants to spend $150 to get free shipping especially when they never have that much cute stuff to spend that amount. I use to love there clothes bc they always had different stock compared to other plus size boutiques. But they’ve gone down hill. My last order just shipped out yesterday and I ordered way before Easter.
05.2022Lauren
I hate to leave a negative review, but after my experience with this boutique, I don’t think I’ll buy from them again. I purchased a neon pink cooler from them Memorial Day weekend. It took a few days to ship and once I received my item (I was so excited)- I find that they sent me the wrong cooler. The box was all beat up, tape coming off the box. So I reached out to customer service on Thursday, even called and left a voicemail. You can’t call and actually speak to a customer service rep. It took days for CS to get back to me, I had to leave comments on their Instagram page and DM them for CS to even respond to me. They quickly got the package shipped to me, and I was excited to finally get the cooler I spent $135 on. This time- the package was even WORSE. The return label glitzy girl included in my box was literally falling out (PICTURED), it could have easily been lost. Leaving me to cover an unnecessary shipping charge. The tape was not even holding the box closed, and it looked like someone kicked the box with a dent in the side of it. Upon opening it- I received my beautiful pink cooler. No supportive packing materials, so there were a few scratches on the front, some oily handprints on it?? (PICTURED) and the front sticker was coming off. As many followers as this company has, and as much money they make- you’d think quality shipping and customer service would matter. I’m thankful my cooler wasn’t beat up. I don’t think I’d buy from this company again.
11.2021