FedEx Office Print & Ship Center in American Fork (561 W 130 N, UT 84003)
About:
FedEx Office in American Fork, UT provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx Express and FedEx Ground shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
FedEx Office Print & Ship Center is located in American Fork (Utah state) on the street of 561 W 130 N. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18017568907. You can get more information from their website: https://local.fedex.com/en-us/ut/american-fork/office-1395?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT. The coordinates that you can use in navigation applications to get to find FedEx Office Print & Ship Center quickly are 40.379328, -111.813709. Scroll down to find out opening hours, reviews and other important information about FedEx Office Print & Ship Center.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
Trudy
Order was completed without approval of proof, and in the need to make a correction was requiring full payment to reproduce, there should of be some accountable on their part.
07.2022Trudy
Order was completed without approval of proof, and in the need to make a correction was requiring full payment to reproduce, there should of be some accountable on their part.
07.2022Matt
Not sure why they only have 3 star rating. My experience was exceptional. Very friendly staff. I had a return shipment. They printed the label for me. Was in and out in exactly 2 minutes. I’ll be back.
05.2022Matt
Not sure why they only have 3 star rating. My experience was exceptional. Very friendly staff. I had a return shipment. They printed the label for me. Was in and out in exactly 2 minutes. I’ll be back.
05.2022Kayla
I had an email with a QR code for the label to be printed off . They said they couldn't scan the QR code from my phone and had me screen shot it email it to them so they could print it off to then scan it.... that didn't work so they had to login to their system on my phone to then print off the label...anyway 40 min later and I don't know if my package is going to arrive. Worst service.
02.2022Kayla
I had an email with a QR code for the label to be printed off . They said they couldn't scan the QR code from my phone and had me screen shot it email it to them so they could print it off to then scan it.... that didn't work so they had to login to their system on my phone to then print off the label...anyway 40 min later and I don't know if my package is going to arrive. Worst service.
02.2022Sarah
The whole staff was so amazing to work with and kind and helpful! Especially the manager Natalie who actually edited and reprinted 8 pages for free for me because of a mistake that I made. They are outstanding! Thank you so much Natalie and the amazing team at the American Fork Fed-Ex location I really appreciate you!! You have me as a loyal customer!! ~Sarah
01.2022Sarah
The whole staff was so amazing to work with and kind and helpful! Especially the manager Natalie who actually edited and reprinted 8 pages for free for me because of a mistake that I made. They are outstanding! Thank you so much Natalie and the amazing team at the American Fork Fed-Ex location I really appreciate you!! You have me as a loyal customer!! ~Sarah
01.2022Krista
Horrible experience printing Christmas cards. They got re-routed to MN so instead of picking them up next day they had to print in MN and I have to wait 5 days for them to get to me. I called to cancel the print and they wouldn't let me. There was no effort to help other than writing what happened in the notes. Horrible customer service.
12.2021Krista
Horrible experience printing Christmas cards. They got re-routed to MN so instead of picking them up next day they had to print in MN and I have to wait 5 days for them to get to me. I called to cancel the print and they wouldn't let me. There was no effort to help other than writing what happened in the notes. Horrible customer service.
12.2021Craig
Jesse was great. We had a package to drop off. He helped us process our package and gave us tracking information to follow our package on its trip. This stop was easy and quick for us and we will use it for future FedEx shipments. This location is easy to reach and just off of the main roads in the area.
09.2021Sam
Disappointing service, if you can even call it that. Apparently 45 minutes before closing is not enough time to laminate two things, because “closing chores” take priority. We had two things to laminate! And we were told to come back the next day or go somewhere else.
09.2021Craig
Jesse was great. We had a package to drop off. He helped us process our package and gave us tracking information to follow our package on its trip. This stop was easy and quick for us and we will use it for future FedEx shipments. This location is easy to reach and just off of the main roads in the area.
09.2021Sam
Disappointing service, if you can even call it that. Apparently 45 minutes before closing is not enough time to laminate two things, because “closing chores” take priority. We had two things to laminate! And we were told to come back the next day or go somewhere else.
09.2021Jaysen
I came in to get some business cards which I wanted the next day (super last minute) and they told me I could pick them up later that day which was a huge relief. All the employees were super nice and helpful, they even gave me a suggestion to set up my design online which made it a lot cheaper. Will definitely be continue using this location.
08.2021Brennan
The Staff there is very friendly but very uninformative. I went in to print 12 5x7 prints I wanted it on good photo paper so we looked at options and I said which one that I liked. The person helping me printed them without giving me prices on sheets of paper before she started printing my files. Also a 5x7 will fit 2 of them on a normal size sheet of paper instead of printing them on 6 pieces of paper they were printed on 12 different sheets of paper. Then I found out I am being charged $38 dollars for my 12 sheets of paper! There is no way I would ever pay that much for 12 sheets and especially when there should have only been 6 sheets of paper with two images on each of them. So I was out the door with 12 sheets of paper and 38 dollars out of my pocket. Plus the prints do not look close to the quality they are supposed to look. I then contacted the manager to let them know what had happened and that I had no intention on buying such an expensive paper and that I was not quoted a price before they printed them out to me. All I got from the manager was that they were sorry and that next time I come in that they will give me the price before they print out the product. No offers of refunding any of my money for the mix up. In my opinion that is very poor customer service with no intention on actually helping out a customer. I am a graphic designer and I am constantly in the need for a printer and because of their unwillingness to help when they didn't follow their own rules in giving out price quotes I will definitely not be returning to this location.
08.2021Jaysen
I came in to get some business cards which I wanted the next day (super last minute) and they told me I could pick them up later that day which was a huge relief. All the employees were super nice and helpful, they even gave me a suggestion to set up my design online which made it a lot cheaper. Will definitely be continue using this location.
08.2021Brennan
The Staff there is very friendly but very uninformative. I went in to print 12 5x7 prints I wanted it on good photo paper so we looked at options and I said which one that I liked. The person helping me printed them without giving me prices on sheets of paper before she started printing my files. Also a 5x7 will fit 2 of them on a normal size sheet of paper instead of printing them on 6 pieces of paper they were printed on 12 different sheets of paper. Then I found out I am being charged $38 dollars for my 12 sheets of paper! There is no way I would ever pay that much for 12 sheets and especially when there should have only been 6 sheets of paper with two images on each of them. So I was out the door with 12 sheets of paper and 38 dollars out of my pocket. Plus the prints do not look close to the quality they are supposed to look. I then contacted the manager to let them know what had happened and that I had no intention on buying such an expensive paper and that I was not quoted a price before they printed them out to me. All I got from the manager was that they were sorry and that next time I come in that they will give me the price before they print out the product. No offers of refunding any of my money for the mix up. In my opinion that is very poor customer service with no intention on actually helping out a customer. I am a graphic designer and I am constantly in the need for a printer and because of their unwillingness to help when they didn't follow their own rules in giving out price quotes I will definitely not be returning to this location.
08.2021Kim
Fantastic Customer Service!! I had a purchased a machine from a company (not FedEx) and it didn't work. After many frustrating emails and phone calls the company finally agreed to replace it which required that I send back the faulty machine. When I entered the FedEx store I was mentally drained and emotionally unstable. The FedEx employee who helped me was incredibly helpful, understood what needed to be done and nonjudgmental toward my frustrations with the other company. The return box was really big and would require extra taping to secure it. Once the box was in the store, she said she would take care of the rest. She printed up the receipt, showed me the number I could use to check on its status to alleviate worry and sent me on my way. Her kindness changed the direction of my day. I even had an opportunity to pay her kindness forward!
08.2020Kim
Fantastic Customer Service!! I had a purchased a machine from a company (not FedEx) and it didn't work. After many frustrating emails and phone calls the company finally agreed to replace it which required that I send back the faulty machine. When I entered the FedEx store I was mentally drained and emotionally unstable. The FedEx employee who helped me was incredibly helpful, understood what needed to be done and nonjudgmental toward my frustrations with the other company. The return box was really big and would require extra taping to secure it. Once the box was in the store, she said she would take care of the rest. She printed up the receipt, showed me the number I could use to check on its status to alleviate worry and sent me on my way. Her kindness changed the direction of my day. I even had an opportunity to pay her kindness forward!
08.2020