truck rental agency
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U-Haul Neighborhood Dealer in Sandy (9472 560 W, UT 84070)
About:
U-Haul provides truck rentals, trailers, cargo van and pick-up truck rentals for local or one way moves. Other available moving day tools include shipping boxes and moving supplies, and U-Box containers via online reservation.
U-Haul Neighborhood Dealer is located in Sandy (Utah state) on the street of 9472 560 W. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1801-305-4593. You can get more information from their website: https://www.uhaul.com/Locations/Truck-Rentals-near-Sandy-UT-84070/019419/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=019419. The coordinates that you can use in navigation applications to get to find U-Haul Neighborhood Dealer quickly are 40.578745, -111.905350. Scroll down to find out opening hours, reviews and other important information about U-Haul Neighborhood Dealer.
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anni
If I could leave negative stars I would. This is the most unprofessional company I've ever experienced. The person I'm not sure if it's an owner or manager but he called me about a u haul I rented. There was misunderstanding based on having to pick up from this location rather than the original that I had selected. As I tried to explain the process I had taken just hours before with the Towne Storage South Jordan (very kind people over there) this jerk kept interrupting me, called me stupid & told me he was going to charge me $150 & then hung up on me. I've never been so disrespected by a company in my life. He said he would blacklist me, ok buddy, I'll NEVER come to you again anyways. Do not work with this company. They are toxic.
04.2022Thomas
Same complaints as everyone else. 1 hour late and we were already on a tight schedule. When he showed up he was extremely slow and unprofessional. Overcharged us $100 for no reason. Do not use this Uhaul facility.
10.2021andrew
Although my truck was ready and had the appliance dolly already in it for early pick up before they opened, their phone customer service/etiquette was appalling. I didn't know successful small businesses grew by cussing on the phone.
10.2020Justin
I'm surprised at all these reviews, called Tracy on a Saturday to reserve a truck for Sunday. Booked the truck and the keys were there everything went well, I love that you can book even on days they are not open. Tracy actually came after hours to set the truck up for me in the morning. When I returned the truck Tracy was very professional, I would not hesitate to recommend him. I had a great experience.
10.2019Ryan
Be warned, very dishonest company. Had a deal to buy a Ford Focus from Tracy with Shine Towing for $500, when my driver got there to pick up the car he told my driver (that had only been on the job about a week) that he would fill out the check. Bad judgment call by my driver, Tracy filled the check out for an extra $200 and ran straight to our bank to cash it so we could not stop payment. Tried to call to find out what Tracy had to say about it, he hung up when he figured out it was us and will not take any more of our calls. You would be better off spending your money at another other business then Shine Towing or his U-Haul company!
10.2019Zani
Charged us an extra $91 for an "extra day" of renting the truck. WE NEVER HAD IT AN EXTRA DAY! We picked up and dropped off within 6 hours! During business hours! I've tried contacting this specific location and uhaul. Talked to 5 people now who say they'll help, and then do NOTHING. Tried contacting this location. THEY DONT ANSWER AND THEY DONT RETURN MESSAGES. TERRIBLE TERRIBLE TERRIBLE!
10.2019Manu
I had a 9:30 reservation to pick up a truck. They told me that these guys get very upset if you’re not there in time, so I was outside five minutes before my scheduled time. By 9:50 they weren’t even open, so I called uhaul and they told me they had changed my reservation time to 10:30 without even telling me. What a joke. Uhaul made it right though, but I ended up wasting over an hour because of these guys’ lack of professionalism
10.2019Jacob
Slow, unhelpful service. Converted my uhaul to a self checkout on me. When I called the morning of, letting him know the app wasn’t working, he informed me that he was going to be late. Was told that he couldn’t help me out all, and was abruptly hung up on.
10.2019Amy
Truck was very dirty. Lights didn't work. Made formal complaint was never contacted. Was charged an extra day on my credit card called and complained. Its been over two weeks and nobody has ever contacted me or refunded my money. When I call its the same thing everytime. Will never use uhaul again I will find someone else to go through
10.2018Brady
I hardly ever leave reviews. Only if they deserve a good or bad one. Just talked to a guy on the phone this morning asking if he had and trucks available for rent. First he started out with a sarcastic rude laugh, tells me I’m his 5th call, then proceeded to be rude by telling me to give up looking, he just went off on me and not in a nice way, it was in a very rude, inappropriate and nonprofessional way. He made me feel dumb.
10.2017