cell phone store
Closed Now
AT&T Store in Bothell (20611 Bothell Everett Hwy Suite F, WA 98012)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Bothell (Washington state) on the street of 20611 Bothell Everett Hwy Suite F. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1425-485-0034. You can get more information from their website: https://www.att.com/stores/washington/bothell/120132?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 47.810587, -122.206831. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Jan
Jasmine was very helpful, over and above my expectations! I was helping a friend who was having difficulty transferring his service. Jasmine was extremely patient, kind and again very helpful. She took the time to explain everything to her customer. A huge thank you to Jasmine, she was FANTASTIC !!
11.2022Andrew
The manager at the store did above and beyond what was expected. Excellent customer service, and when the slightest mistake was made he did what was needed to have a happy customer.
10.2022Corey
I went in today and upgraded two of my iPhones. I saw a new face and was concerned I wouldn’t receive the customer service like I received the last time. However, Will was exceptional in customer service and knowledge to make our upgrade easy and comfortable. He helped us decide color, cases, and our plans. He went above and beyond what I was expecting. While I waited for our phones to transfer information, he was patient with difficult customers, kind, and knowledgeable to all of the other customers who entered.
08.2022Mike
Beware of the fraudulent activity in this store! I went in to inquire about a SIM card for a hotspot. I was told it would be $20 per month (less 25% because of a discount for where I work) for 25 GB. I came back two days later and confirmed the cost with the same employee and decided to move forward. The next day I couldn’t get the hotspot to work so I questioned if he had entered the wrong IMEI number so I went into my account to check and was surprised to see that the cost of this hotspot plan was listed as $50 per month. I went into an actual AT&T store (this is an AT&T authorized retailer) and they confirmed that it was $50 per month. Luckily because I discovered this immediately I was able to get this hotspot cancelled.
07.2022Amanda
Update! Went in again a couple days ago to buy an Apple Watch and have it added to my plan. Patrick helped me out and found me an amazing deal. I have yet to be disappointed with service when going to this store. 10/10. Thanks Patrick! Katy helped my partner and I effortlessly transfer a line of service that has been a headache for the last 8 months- getting the run around with the customer service line and website. She was so kind and helpful and helped me get the best plan and insurance for the number of lines I needed, ultimately saving me money. Quick, efficient, knowledgeable and SO nice. This store is clean and well stocked. We will definitely come back for any future needs we have with AT&T. We are truly impressed. Thank you Katy!!
05.2022Zel
This is my favorite AT&T location in the area. I've been to this store for upgrades for myself and other members on my plan for almost every upgrade we've done in the past 2.5 years because of the sheer quality of service here. On my most recent visit on 10/8/21, Holly was super friendly & helped me get the best deal I could on my new phone while keepingin mind exactly what I was looking for. I can't wait to let her know how pleased I am with my new device when she follows up with me next week.
11.2021Boss
I'll give this place 31/2 stars only because they seem to have only 1 person at the front of the house to help people during peak times from 5pm on week days. When you do go there on weekends, or earlier week days, there are two staff members, but it seems that people visiting this location have ißues that require a lot of time so the wait time for aßsistance can be as long as 20 mins. The staff are great I just think at this location AT&T has dropped the ball. There is another location less than a mile away, but I haven't been there just because I don't want to deal with the traffic on Bothell-Everett highway, but I have been to the Lynnwood store and it's better staffed hence, faster service.
11.2021Cameron
Katie went above and beyond to help me and my wife. We cannot thank her enough, and definitely think she deserves a raise. What a flawless experience, AT&T has customers for life as a result of this location. Thank you all :)
11.2021Ben
Received horrible customer service from Tyler and Katy the store manager with a billing issue. You are charged a full two cycles even if you cancel within buyers remorse period of 14 days which is unacceptable. They are very unfriendly and I would choose a different store or carrier in the future.
11.2021Valyn
It’s was a pleasant experience with staff in this store, very knowledgeable and made things so much easier for me. I went to the other store (Totem Lake) yesterday, looks like a fancy store but they were being rude and try to kick me to the online customer service. I have called at lease 6 times in the past days to get my plan changed, but no one can give me the clear instruction about how to do so. Being a customer with ATT for 6 years, I was super upset. The staff in this store, again, was patient and spent a lot of time with me for solving my issue, I love them!
11.2019