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Umpqua Bank in Tacoma (1211 S Pearl St, WA 98465)
About:
Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good. Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.
Umpqua Bank is located in Tacoma (Washington state) on the street of 1211 S Pearl St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1253-620-3660. You can get more information from their website: https://locations.umpquabank.com/wa/tacoma/1211-s-pearl-st. The coordinates that you can use in navigation applications to get to find Umpqua Bank quickly are 47.249811, -122.515525. Scroll down to find out opening hours, reviews and other important information about Umpqua Bank.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Lou
The Umpqua Bank is Not Good I found out I had a Fraud check on my business account, and it is a big amount that I can’t handle it. It’s $76,500. I went to bank and they found out it was electronic withdraw, I even had more fraud checks few years ago, This bank wont protect their customers and if you lose, they just tell you, Oh I’m sorry 😤. Be careful everyone, I’m a victim and they didn’t care.
10.2022Joel
Handed my paycheck directly to a teller on Thursday and they lost the money. Called the 800 number and they said even with the deposit receipt they can't help me until the bank reopens on Monday. Nothing they can do about the fact they lost my money until after the weekend and they said it might take a few days to find out what happened. Best part is I go on vacation Monday. Safe to say Umpqua ruined my vacation with their incompetents. Definitely not the world's greatest bank.
09.2022Vitaliy
All the 1 star reviews here are accurate. This place is NO good. Some employees are good others are bad. I also don't get this thing where they shut down the whole bank for one hour. I finally make some time to come here and have to deal with them shutting down the entire bank for one hour. If it's lunch then this doesn't make any sense. I don't know any business that shuts down completely for lunch. I miss Rainer pacific bank!
04.2022Andrew
We got some of what we needed taken care of but every single member we talked to (3!) was passive aggressive or apathetic and dismissive as if we were stupid, when 2/3 people couldn’t even handle our issues because they didn’t understand the processes and told us to call the online support to handle our needs instead.
12.2021alison
Came here to pull out a larger sum of cash. Waited about 10 minutes for the whole process. Was almost done with my cash advanced (they ran my card) when the manager came over and wouldn’t allow me to take the whole sum because I wasn’t a member. As a USAA member with no bank fronts it surprises me that a company like this isn’t more supportive and willing to work with an active duty military family. I recommend Harborstone. They apologized for the experience I had with Umpqua and I walked out with my cash in 2 minutes.
12.2020Big
Friendly service with a smile. Eager to help and take care of each customers unique needs. Nice clean branch with coffee, internet access, kids activity table and even dog bones and water for our puppies. Two large display cases full of interesting hand blown glass creations made by talented local artists in the community - all available for purchase.
12.2020Mr
There rates are 3 stars? It should be 1 This branch underminds customers wishes. My Grandmother put me in charge of her information and the staff let there childhood friends (Son, Daughter) Get my Grandmother's information without her permission. I had a account with this branch and they closed my account because they didn't understand e-commerce business.
12.2020B.L.
We went in to ask a question regarding notarizing a paper for our elderly friend. They couldn't do it in the end, but were rude and dismissive instead of explaining. We tried to ask questions about it and were told "that's just the way we do it." Usually, I like Umpqua and their employees. I was very upset with our interaction. If I were you, I would drive to Proctor and skip this location. The drive is worth it.
12.2017Ryder
I have no experience banking with Umpqua but I went in there to get a cash advance from a out if state bank, but their cash advance machine was down. Matt used two different phones to call multiple other banks to ensure we were taken care of and we werent even customers. Bank with Matt.
12.2017notthefool
Disrespectful, rude of you are not a main customer of theirs. I do business accounting once a week for a client, they don't recognize repeating customers. Do not like to explain things. I was going to open an account there. Will have to try a different location to see if better. If not, no account.
12.2016