T-Mobile in Vancouver (8115 NE Vancouver Mall Dr Suite 90, WA 98662)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Vancouver (Washington state) on the street of 8115 NE Vancouver Mall Dr Suite 90. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1360-891-8314. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-vancouver-wa-98662-428?utm_source=google&utm_medium=lastmile&utm_campaign=428. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 45.657947, -122.589585. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Accessibility
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
D
Vancouver Mall near the 500 freeway. Tried to convert to another mobile 📱 service. Required a log-in, a pass code, and a transfer PIN number.
10.2022Bri
Whitney, You made everything so easy and simple! Super down to Earth, helpful, and super quick. Thanks for answering all our questions and more. My fiance and I both said on the way home that our experience at Tmobile was the best phone store experience of life, lol sounds dramatic but who honestly ENJOYS going to the phone store? Idk maybe its not usually my cup of tea, but I've got no complaints. Happy custy 😁
10.2022Anton
Signed up for their home internet trial – took a waste of time and a half to get there. The service itself was pretty shoddy, so I cancelled it within the allotted time frame. Tried to return the equipment – has to be done in store – more waste of time. Took the equipment to the store, they can’t take it, have to mail it via UPS – alright, done. Got a confirmation email that the equipment is returned, account cancelled, thinking all is well. NOPE! Surprise bills for a negative amount (why a negative amount?) – several months pass, and I get a threatening letter from T-Mobile saying they will take me to collections unless I pay my bill (amount was now $68.69 – what for, no idea). I went to THIS store and talked to a very helpful employee, they called the corporate line and supposedly cleared everything up, told me that I was good to go and that I was going to get a call from T-Mobile when everything is done. Never got the call. Instead, I got a letter from collections. I asked the collections agency to contact T-Mobile and clear this up - got a second letter saying that they contacted T-Mobile, and that I now owe $37.69 (again, no idea why). This is a warning to all former, current, and future customers – don’t trust this company to do anything correctly because they will make mistakes and you will pay for it.
10.2022Marc
Good customer service. Just took a bit long.
10.2022Garrett
Good service and guy help me out was super cool
09.2022Scott
Customer service was great. These 2 guys got me all set up to go. Thx you T- mobile @ Vancouver mall. Got home and everything worked 😃👍
08.2022Steve
I was pleasantly surprised at the thoroughness, genuine concern and desire to help, plus the efficiency of the staff. That being said, this is one of two corporate stores in the area and I only goto corporate stores, not dealers.
07.2022Amber
T-mobile Store at Vancouver Mall , Spencer Customer Service Rep was excellent! He went beyond to help my 80yr Parkinson's patient by implementing features to make her smart phone more user friendly. Today we visited T-Mobile and Whitney provide the same level of 5 Star Service as our previous visit.
05.2022Bob
The young lady (long, blonde hair) was very helpful, good customer service. However, I was replacing a defective phone for a new one. She opened the package that it was shipped in and that one wouldn't turn on correctly. So another defective phone was sent to Tmobile. Now I'll have to wait another 7-10 days for another replacement.
11.2021Sheri
I recommend anyone with a Samsung go get your Free watch!! I love my new Rose Gold Samsung watch! Store#428 provides Amazing Customer Service and gives you all upgrade updates,Thanks Ladies you Rock😉
11.2021