Ward's Automotive Inc - Brake Repair & Auto AC Repair in Huntington WV in Huntington (2519 4th Ave, WV 25703)
About:
Our company has been established since 1990 and had been responsible for providing outstanding automobile repair, brake repair, engine diagnostic service ever since. Our business is located at Huntington, WV.
Ward's Automotive Inc - Brake Repair & Auto AC Repair in Huntington WV is located in Huntington (West Virginia state) on the street of 2519 4th Ave. You can get more information from their website: https://wardautomotiveinc.com/. The coordinates that you can use in navigation applications to get to find Ward's Automotive Inc - Brake Repair & Auto AC Repair in Huntington WV quickly are 38.425900, -82.411635. Scroll down to find out opening hours, reviews and other important information about Ward's Automotive Inc - Brake Repair & Auto AC Repair in Huntington WV.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Kassy
Roger and his crew at Ward's Automotive are fast, kind, AND honest! My car recently broke down and Ward's was truly the only shop willing and able to repair it (I thought my clutch blew, but they informed me that only the axle needed replaced, and for $1000 less than what the clutch would've cost! You cannot find honesty like that anywhere, especially at a dealership - & no other place around is willing/able to even look at Honda clutches!). Knowing I didn't have another transportation option, they got the job done in impressive time and let me know as soon as it was ready. I'm so grateful to Ward's and would highly recommend them for any repairs & maintenance work. They went above and beyond! They made what should've been a stressful situation so much easier on me and charged me a very fair price! I will be returning! Service: Steering & suspension repair
06.2022Jill
I called to get a quote on an alignment and was asked the make and model of my car. After giving the information I was quoted a price of $69.99. This was about $20 cheaper than the price at the dealership so I went ahead and made an appointment. At no time was I told of any additional charges. I show up for my appointment and waited for over an hour for the work to be done. No big deal. At no point did I ever leave the waiting room. Again, I was still not told of any additional charges until the work was done and then I was told there was an additional $35 charge for a “code link reset”. I argued that I should have been told of any possibility of additional charges at the time of scheduling or before the work was done as I could have had all this done at the dealership for a much cheaper price and without hidden costs. The guy gave me a whopping $5 off. Just another garage taking advantage of their female customers by adding costs and services without consulting them so they have no choice but to pay. I will NOT be going back.
10.2020Janie
Really friendly helpful and decent people. Thanks for your service! Update! I bought 4 tires with free rotation for the life of the tires. Stopped by today and was told they only do appointments, would I like to make one. I said yes then it was Wednesday, when I asked for a time it became first come first serve wait outside!!! I have 2 broken bones in my foot from yesterday, thanks but no thanks!!! Ya might want to get tires and service some place else. After I left they kept calling trying to placate, I didn't appreciate that either! Will not be back!! You got your wish, free ? Really???
10.2020Collin
Came in with an actual emergency and was promptly shrugged off and laughed at. Was told “they were too busy” to even LOOK at my car. Luckily a shop down the road was willing to act fast and help out before engine was damaged. Not a fan.
10.2020Eric
It was time for a timing belt and water pump. Ward's came recommended by my retired local mechanic. They had the work done early and used quality parts from Napa. The cons to the job are small fasteners were broken and wires were slightly misplaced which I reattached. The radiator hose is rubbing the fan shroud and one month later the radiator needs replacing due to a crack in the top next to the cap. This may be circumstantial as I have 252,000 miles on the original radiator. I have a 24-month warranty on the parts.
10.2019B
One of the mechanics made rude remarks to me because I asked him to fix a mistake. I then went inside and the guy dave continued the crappy attitude that the first guy gave me. Then when I got upset he tried to gas light me. I would not suggest them and I will never go back. I spent a lot of money and they acted like I was stupid or something.
10.2018Jena
Doug is the best! We got stuck on the side of the highway and had no idea where we were. We called him to see what he could do and he went above and beyond. He worked on our car first thing in the morning since we didn't get to Hays until 8. He helped us with everything and was a fair and honest mechanic. He knows what he is doing but even more important his personal touch on making sure we were happy made it the best experience. I would highly recommend going here for all your car needs!
10.2016Name
failed my inspection for windshield wiper blade lol they really try to squeeze every bit out of everyone that comes in. you guys can only get away with ripping people off when they don't have any idea about cars. btw I got my inspection somewhere else, and no state inspection is not the same everywhere, some people are kind enough to help you save some money, and people that work in ward's will tell you they are trying to make sure you are safe and recommend every repair in the book to you. learn about car, be smart, don't believe everything shops tell you
10.2016Ashley
Fantastic! I was traveling to Kansas for work when I experienced car trouble and pulled into the closest shop I could find. They were so friendly and helpful and fixed my car in a timely manner. Definitely recommended.
10.2015Alyson
Great auto repair! I am really impressed with the overall experience. Everyone was so easy to relate to and I never felt self conscious about asking questions. Thank you very much!
10.2014