optometrist
Closed Now
Family Vision Center in Cheyenne (400 E 18th St, WY 82001)
About:
Family Vision Center, located in Cheyenne, Wyo., provides optometric care for the entire family. If you're looking for new contact lenses or glasses, we have the latest styles to choose from. Same-day service is also available for many prescriptions. Our office stocks many types of eyewear, including: Fashionable styles Safety eyewear Sport frames Sunglasses We accept many forms of insurance, which makes caring for your eyes affordable. Call today for an appointment and start seeing things clearly!
Family Vision Center is located in Cheyenne (Wyoming state) on the street of 400 E 18th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1307-634-4232. You can get more information from their website: https://www.familyvisionctr.com/. The coordinates that you can use in navigation applications to get to find Family Vision Center quickly are 41.136400, -104.811924. Scroll down to find out opening hours, reviews and other important information about Family Vision Center.
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Available amenities
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- Appointments recommended
Amenities
- Toilets
Accessibility
- Wheelchair-accessible toilet
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Kellie
The doctors are AMAZING and it seems like I have known them for over 15 years! The older lady at the front is pretty nice! There is one lady that works the front desk and does the insurance part of things and she doesn’t have a clue what she is doing and has the worst attitude! She acts like she hates her job! Sooo rude!
10.2022Karen
Dr. Nett and all the staff have been just wonderful. Our family has been going here since 2007. He has caught conditions with my eyes and placed referrals when necessary, and helps manage in office when he can. I trust the care we get implicitly. He is able to also care for my father who has a hard time communicating since his stroke and effectively corrects his vision problems with dignity.
09.2022John
Dr. Haas is top notch! I lived with incorrect fitting contacts from age 12 to 25. Finally, I changed to her a few years back and now the world is in focus. Gone are the days of itching and burning. Truly, one can not find a better optometrist! I can’t say enough about the quality of care. The staff are exceptional as well! If you have poor vision don't waste your time on others, they just cant compete. Lastly, the prices are more competitive than chain stores or online. I leave this review as we are moving and I will miss her. Do yourself a favor and make an appointment.
11.2021Carol
Dr. Nett gave me a thorough eye exam. Was in listening to my description of my problem, Diagnosed me properly, and gave me a referral for a follow up exam. He explained my condition to me very well, and gave me options on the care I needed. The office staff were great and completed their tasks well. Thank you everyone for your help
11.2021Sarah
I noticed several months ago that the office staff at the Cheyenne Family Vision Center had been communicating with one of my family members, rather than myself. This was in regard to my appointments and allowing the family member to reschedule my appointments, although I am an adult. I contacted them to request that they please contact me primarily, as I am an adult and would like to be in control of my own appointments and provision of care at this facility. The employee on the phone with me informed me that they did not have my phone number on record and that they would add it. This claim was not true, as the clinic had been sending text message reminders and appointment confirmations to this phone number for several months prior to this request. The next time the staff at the vision center needed to contact me regarding an order pick-up, they chose to call the same family member as before, despite my requests that they communicate instead with me. They had also informed me on a previous call that I would be the one contacted about this order, however that ended up not being the case. I called again to ask why this was occurring and to have them verify that they had the correct contact information for me. They verified this accordingly. The next time my family member came into the facility, the staff-member they dealt with began a conversation regarding the phone calls I had made about the communication errors. They revealed things that were said in the phone conversation, including making claims about things I had said, which in reality had never been said. The staff-member also claimed that I had been “very rude”. While this is a subjective opinion that they have a right to hold, it is inappropriate to say these things in a discussion with a family member who is also a patient of the clinic. On the Cheyenne Family Vision Center website, it states on their Our Promise to You page: “We at Family Vision Center take particular pride in our personalized, and professional service to our patients”. The events and behavior that I have experienced do not align with their promise to provide professional service to their patients. Dr. Haas is a wonderful and compassionate doctor, but the manner in which her clinic staff conduct themselves is unprofessional, and frankly inappropriate. After many years as a patient here, I will no longer be returning for any further care.
11.2020Mynda
Dr. Nett was fantastic! We were dealing with some eye health issues with my teen daughter and he put her right at ease. She is normally very nervous and he spoke so frankly with her about the tests that he did that she was calm throughout the whole appointment. Also it was great to finally get an answer to our concerns!
11.2018Tina
Dr. Theresa Haas and her staff are knowledgeable, friendly and helpful. Good selection of frames and they did an excellent job at getting me into contacts for the first time. Highly recommend.
11.2018Wes
Kim answered my call from Germany and was very helpful. With being out of the country the service was outstanding. Thanks Wes
11.2018Kandice
This eye center is the best in Cheyenne for quality AND reasonably-priced eyewear. I was referred here by a friend and couldn't be happier with their service and product. After taking my daughter to three other providers around town, we found exactly the brand and style we were looking for here at about half the cost of the other providers.
11.2015Wa
I rarely do reviews but I had such a very terrible experience at this place that I felt I should warn anyone contemplating coming here. Here are my complaints: 1. The customer service was not good. The workers were very rude and gave me a lot of attitude. 2. I ordered some glasses and they never told me the extra costs prior to ordering the glasses. (The cost wasn't a problem but I would expect a call to ask if it is okay first.) 3. I sent an email containing files that they needed to proceed with the order and found out later that they do not check their emails. Why give an email address if you don't check it. General concerns with how they do business: They use a very outdated office. They have folders containing SS# hanging on a wall in plain view and could be easily stolen. Overall I had a bad experience maybe it was a one time occurrence, but I doubt it.
11.2015