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Cricket Wireless Authorized Retailer in Jonesboro (3423 E Highland Dr Ste C, AR 72401)
About:
Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.
Cricket Wireless Authorized Retailer is located in Jonesboro (Arkansas state) on the street of 3423 E Highland Dr Ste C. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1870-667-4093. You can get more information from their website: https://www.cricketwireless.com/stores/ll/US/AR/Jonesboro/3423-E-Highland-Dr. The coordinates that you can use in navigation applications to get to find Cricket Wireless Authorized Retailer quickly are 35.820671, -90.662077. Scroll down to find out opening hours, reviews and other important information about Cricket Wireless Authorized Retailer.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Bobby
I love cricket you get more bang for your buck here and they have great dependable service I won't ever use any other service thank you cricket love you guys
09.2022Steve
Always had good service with my cricket store
09.2022Johnny
Associate R. Mitchell lied and told me my case and screen protector was free then charged me for it! Then I called back to ask about my receipt and he hung up on me, then lied and told the supervisor I was using profanity. But little did he know all my calls are recorded. Patiently waiting on the district managers call!!
12.2021Nikki
My family has been very happy with Cricket's service for the last few years. We just went to this location in order to add my husband to our plan and Crystal was fantastic and very helpful! Super kind and very knowledgeable. Everyone in the store was friendly and the process was very smooth. Thanks!
10.2021Taboo
Not a bad visit, I purchased a new phone/line with ease. I'll definitely return, great customer service.
10.2021Libby
I was needing new service as my old one was eating me alive. What should have taken a short time ended up taking a couple of hours because of my old service. The young lady helping me worked past her end of shift to make sure I was taken care of. Not many businesses give that kind of services these days!
10.2020SpecialK46
I went in to switch from Net 10 to Cricket on a Friday almost 3 months ago. After Dominique worked diligently to switch my account, I went home thinking I would have Cricket service that night. That cost me $92.97. The next morning, my phone was still not working. I went back the next day, sat for hours, and paid an additional $55. I got service, but I had to get a new number. I was promised a refund of the $92.97. After trying for several weeks to get my refund, my mother went with me to this location to find out what happened. That day Chris, one on the owners (who is from England) and Yousef another owner, were there. Aaron, the manager was there as well. Chris promised my mother that he would contact one of us by the end of the day. I'm still waiting on Chris to call. After a couple of days, I spoke with Eddie Yarborough, who is under Chris. Eddie was very nonchalant and condescending. At first it was Net 10's fault, but I said Cricket has my money. After weeks of conversations and broken promises of updates on my case, Eddie told me around November 22, I would only receive a refund for $55.00 because of activation fee and another one time fee. Also, a check would be in the mail within 5-15 business days. I still have not received a check. Today, I went back to the store, spoke with Aaron. Aaron called Eddie. Eddie said he meant 5-15 business days for processing and another 3-4 weeks processing. When I continued to asked when I would receive the check, Eddie got mad and hung up the phone while I was speaking. He called Aaron's phone back claiming it was the cell phone tower that disconnected. There is no resolution. Aaron redeemed himself and gave me his number and was empathetic. I might not get the $55.00. But, Jonesboro, Arkansas will know that the "UPPER MANAGEMENT" has so much money, that they could care less about the "little people " getting $55.00 of a MULTI MILLION DOLLAR COMPANY!!!! WHAT GOES AROUND COMES AROUND!!!! TREAT OTHERS THE WAY YOU WOULD WANT TO BE TREATED!!! THEY GOT ONE STAR BECAUSE OF AARON AND DOMINIQUE. THANKS
10.2020TJ
Customer service at this store was excellent. My rating of 3 stars reflects the fact that I had to come to store after working 8 long hours and pay a phone bill that was suppose to be automated drafted out of my account. And to top that off I was charged an extra $3.00. My card worked perfectly in the store so not sure the issue there maybe some kind of system error idk. Other than this issue my experience with Cricket has been great! 👍The gentlemen who helped me in-store were nice and helpful. ☺
10.2019Jim
Switching to Cricket has been the best cell phone decision I've ever made. They're plans are very reasonably priced, their coverage is just as good as the major carriers, but the real selling point is how friendly, helpful, and laid-back their staff is. I can't say enough good things about them!
10.2017Whitney
The employees are knowledgeable but this location is very busy. If you are porting over from another carrier I would bring account number and account pin with you or it will take a long time. There is not a lot of seating due to the modern design of the store. Everything is clean and beautifully displayed; however, this makes it a torturous trip with children.
10.2016