cell phone store
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Metro by T-Mobile in Carson (22005 Avalon Blvd, CA 90745)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Carson (California state) on the street of 22005 Avalon Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1310-549-1212. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10234001. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 33.827533, -118.263989. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Abe
Been a loyal subscriber since 2009. The best phones and plans if value and excellent service is what you're looking for.
09.2022big
I had a experience which was so bad because we were waiting for almost TWO HOURS 12 TO 2 THIS SERVICE WAS VERY BAD I DON'T KNOW IF IT WAS THE WORKER OR THE PEOPLE THAT KEPT US WAITING FOR TWO HOURS THIS IS JUST REDULESS THIS IS SO BAD
01.2022Dej
I would not advise coming to this specific location for any services and if you must, make sure you do your diligence. I came in as a new customer requiring service from a different carrier, the customer service was terrible from the jump. They were all out of stocks on most of their phones for starters. Second Metro has deals for new customers that are switching over from other carriers but this particular store charged full price for a phone that was apart of the deals/ special that other Metro PSC stores have for new customers. If you’re thinking about getting accessories such as a phone case, Please reconsider they charged me $50.00 for a basic phone case. You go to any other Metro PCS they will tell you, their retail price for phone case are $20 which by the way you have to make sure they give you a receipt so you can know what you paid for. They will not give it to you. Speaking of receipts The manager is the absolute worst. He will act like he is providing you service but will flat out Lie to you and tell you things to keep most of your money! To clarify what I mean I was entitled to a full refund considering I only had the phone and service for a hour. He lied and told me I wasn’t eligible for a full refund when the receipt clearly states that I had 7-14days return of device and accessories. It was so frustrating that I required them to give me their corporate number instead they gave me their customer service which is NOT what I asked for. I had to go to a actual Corporate to get help and service. It was a complete inconvenience. I had to drive up there at least 3x to get my money back.
10.2021Mai
I dont know where to start with this location and one certain Representative. This the location I go to because it's the closest but, after finding out not only have I been getting overcharged, but the lady had added an extra line to my acct w/o my knowledge. Twice I've gone to her to make purchases (other purchases were w/a young gentleman) and she was no help at all. Only reason I made purchases with her was because my husband needed a replacement phone(s) for work. Both times our totals were off by more than $160. I asked both times for receipt, we were told they were in the bag. I checked and it was only receipts for the total, no break down on how much was for what and what we purchased. (Phone, case, etc) I call that store to ask about why my bill kept going up and instead of $80, I now am charged $90, the rep who picked up said to call back in an hour to hour and a half because hes helping someone else. I called customer service and was told I had 4 lines instead of 2 and 1 free line (promo). I was also being overcharged these past few months! Thank God Customer sevice was a big help, got me my credit back (couldnt get the other charges back, over $300 total because she didnt give me the breakdown charges) and removed the lines I had no knowledge of. Be careful and always ask for a breakdown receipt!!!!! P.s-That lady rep was not wearing a mask, I asked her where was her mask (they dont have plastic case covering) she literally said, "shes hot and cant breathe so she refuses to wear one". Says her boss may get mad but who cares smh I made sure I left my mask on!!! She also kept trying to convince my husband to add items and that it was free (WRONG!!!) She also said she had to meet her sales quota for the day. So many red flags!!!
10.2021Gigi
The best service and prices I have received in all metro stores that I have been to. Ask for naz he is most helpful
10.2021S.
Sam was very helpful and polite. Helped me get the phone and accessories needed for my son's new phone.
10.2021Faith
My phone was frozen and I can in with David he helped me up freeze my phone and he was real patient recommend 10/10
10.2021Ahmed
South Californian people if you still have any other cell phone carrier than metro or if you a metro person then you definitely should pay a visit to the number one store in Southern California. Friendly staff, exceptional customer service, and you would never leave the place without a huge smile on your face. Other stores should absolutely take lessons from this store.
10.2020Michelle
I gave 1 star because tho i like metropcs tthis specific store is shady! The guy behind the counter over charged me $177 when i asked what it was for he couldnt give me an answer and said he couldnt refund my money. I took the reciept to a different carson location and the guy took one look at the reciept and said the guy added tge $177 by charging me an extra 100 for the phone and 77 for a screen saver ! The guy made a call and i had my money back in 10 mins .
10.2020Anas
I got my phone set up over there very quick and got me a good discount on some cases and screen savers ... Definitely coming back for more stuff around Xmas
10.2020