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Eagle Community Credit Union in Lake Forest (24336 Rockfield Blvd, CA 92630)
About:
Eagle is a Community Credit Union located in Orange County, California. Being part of a credit union means you are not a customer, but you are a Member-owner. Our goal is to not only provide you with exceptional personalized service, but to always do what’s right for our members. Membership is open to anyone who lives, works, worships, or goes to school in Orange and Riverside County.
Eagle Community Credit Union is located in Lake Forest (California state) on the street of 24336 Rockfield Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1949-588-9400. You can get more information from their website: http://www.eaglecu.org/. The coordinates that you can use in navigation applications to get to find Eagle Community Credit Union quickly are 33.615655, -117.704730. Scroll down to find out opening hours, reviews and other important information about Eagle Community Credit Union.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Accessibility
- Wheelchair-accessible car park
Unavailable amenities
Eagle Community Credit Union doesn't have any unavailable amenities.Categories
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Audrey
I called Eagle Community Credit Union because Wawanesa was constantly taking money out of my account after I cancelled my policy and they owed me money. Dani got my call and help me out she was a godsend an angel a wonderful person sent to help and save me from wawanesa and they're constant pulling money for my account after I cancel their policy and paid them off. I was stressed out and in tears, my day was ruined until I spoke with Dani. She listened to my issue I was having and quickly solve that problem put me on a brief hold so she can see what forms I needed and came back on the line with me and told me how they could help me out it's a big comfort to know my bank has my back and they have such great people working for them that are able to quickly resolve the issues I've been having in a few quick minutes on the phone. I greatly appreciate you Dani and I greatly appreciate the service eagle provides.
07.2022Christie
I’ve been a member for several years, have a checking and savings account, and have financed most of my vehicles through Eagle. Every interaction with staff (and the online platforms messaging feature) have been great. They’re quick to respond and deliver on their promise to follow up, email, or call back. My most recent experiences have been with Michael Tran, Dylan Lappin, and Liz Reyna. All of which have made my experience with Eagle CU truly exceptional.
10.2021Bill
I got a junk email from this fly by night credit union. When I attempted to unsubscribe all I would get was an error message. I attempted to call both the Lake Forest & Foothill Ranch numbers listed to request to have my email address removed. 25 minutes on hold from the Foothill number and no answer. After about 10 minutes hold for the Lake Firest number I gave up. I wouldn't do business with this flake/fake outfit if they were the last in their field. Now I'll suffer with interminable emails and nothing I can do about it.
10.2021Natasha
Their online banking to get access to your accounts is ALWAYS DOWN. You may not be able to access your funds when it’s down. This happens very often. I’ve been with this CU for over 10 years. Two stars because the staff are almost always nice.
10.2021Danny
Incredibly Rude customer service. The "branch manager" is short, high tempered, unhelpful, not friendly and dismissive. This credit union has gone down over the years. Probably why they moved from a large building to a tiny store front.
10.2020Brandon
This bank definitely Looks out for its customers ! I set up a direct deposit transaction from my tax professional. And she entered my account number in wrong so when it came in for deposit, it went into a different account. I was totally unaware. A the staff members at eccu, caught the error and called me to let me know what had happened and to let me know they corrected the problem And put the funds in to my account. You won’t find that with any other bank. Their customer service is amazing, thanks again!
10.2019Martin
I just recently joined this credit union and have called them twice in the last two weeks, I was told both times that they valued my time and to leave my number and they would call me back. Today it's been over 5 hours and since they are closed now, it will be tomorrow, which if they called me right when they opened it will be 21 hours. Needing my question answered I called back and listened to their prompts and I tried the "collections" options, figuring they would want money and bingo they picked up!! There are plenty of credit unions out there and they are all competing for your business. Don’t take my word for it, call them first before you open and account.
10.2019Elsie
I have been with this credit union since 1979, when it had another name. I have not had one bad experience with them in all that time. Of course there have been a few glitches throughout the years, but the fine employees at Eagle have always taken the time to sort things out quickly and professionally, and I have never lost one dime from a mistake of theirs. A couple of times they have gone the extra mile and really helped me out of a few jams (involving foreign travel). I have brought in family members to Eagle, knowing they will be treated fairly and honestly, and none of them have left. Also, even though there are some fees, they are NOTHING like at other banks. I love this credit union and will never go anywhere else, and neither will my son, my husband nor my former ex brother-in-law, Larry.
10.2017Sam
An employee at Eagle "thought" I was breaking the law when I transferred money from one of my IRA's to another IRA, so the employee called an ICE agent and gave them incorrect information about my account. I had to show ICE my ECCU statements to prove to them that the information ECCU had told them about my account was false. TOTALLY UNPROFESSIONAL ORGANIZATION. If you want ECCU employees to call ICE and give them false information about your banking information-use the credit union.
10.2017Sukhraj
I bank with a credit union up north but I can do my banking business with any credit union that is within the co-op network - such as this one. I went to go deposit a check at another credit union - that only has a co-op ATM - and it got declined. They couldn't help me inside so I had to hunt for another one and voila! This is actually closer to work with two ATMs and a drive up ATM. The check still didn't work at the ATM for some reason so I had to go inside and have it processed. I can't remember the last time I've walked into a bank but they were able to help me out, get my issue resolved and deposit the check into my account. Overall, very friendly from the get go, service was quick, and I was on my way back home.
10.2014