cell phone store
Closed Now
AT&T Store in Los Banos (1350 E Pacheco Blvd A, CA 93635)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Los Banos (California state) on the street of 1350 E Pacheco Blvd A. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12098278155. You can get more information from their website: https://www.att.com/stores/california/los-banos/118006?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 37.057669, -120.835053. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Evangelito
Very long wait. Too many people inside at one time. Employees are very slow in doing transactions.
07.2022Aida
Lupe and Steven were very helpful. I encourage everyone to come in for their exceptional customer service!
06.2022mateo
Great deals and staff is always helpful. At the end of the day they will get you the best plan possible. Better service than my past experiences
05.2022Cindy
Yes my experience with Steven and Pedro made the new phone set up so easy and I'm very happy for there expertise, thank you so much
05.2022Briana
I went in unsure of what would be best for me and luckily Pedro and Ana gave me all the best options available. They layed everything out and truly had my best interest in mind in recommending options. They were able to get me exactly what I wanted and more. I have been in numerous AT&T stores throughout the years but this visit was by far the best. I didn’t leave with any unanswered questions. If you want great service from genuine people go to this store.
04.2022Alejandro
Great service, helped my cousin open an account and helped us get a reduce the price on our family account
04.2022Dreamyspace
Negative Customer Service Experiences Positive customer service experiences are crucial for the health of an organization. Proper customer service etiquette also helps a business thrive financially and socially because it builds positive rapport with their consumers. If employees respond to a customer in a rude or negative manner, then it misrepresents an organization's goal to create a welcoming environment. The improper etiquette of an employee makes a consumer unhappy which in turn creates losses in revenue for an organization. My negative experience with the employees at the AT&T store in Los Banos California, has led me to believe that there are obstacles in their workplace communication, etiquette and stress management that must be addressed. Firstly, employee communication should be refocused in their employee training. Asking a question about a product should never become misinterpreted and misconstrued. The tone of voice in the communication ended in a rude manner. I do not want the negative customer service experience to happen to anyone else. Secondly, as I started to leave the building, the employee challenged my credibility by asking me if I was an AT&T customer. Regardless whether I'm a customer or not, it should not be a personal concern to the employee. The employee should have asked about me when I first walked through the door, not after an altercation. If the questioning continued and I gave the employer my name, they could have easily accessed my personal information which would have been an unsafe situation for me. Sales deadlines must be met and the employee should see me as a current or potential customer. Thirdly, I understand that there are stressful situations that the team members face everyday in their careers personally and professionally. I comprehend that I may have done or said something that triggered these individuals to have their alarms go off. Luckily, there are many ways to manage stress and the situation that happened will bring about a positive outcome for the employees like follow-up training. The retail career is not easy but it should encourage them to hone their skills in managing the multitude of personalities and work that they encounter everyday. Learning new aspects of work-life balance will also help them achieve better levels of workplace happiness. Life is too short to make people feel unhappy or unwelcome and there's time within workplace hours to mitigate stress when there's follow-up training involved. In conclusion, employees sometimes misrepresent what a workplace should portray today. A negative experience does not conclude that an organization is unfair or unprofessional. What needs to be done is to address what needs improvement and then try to find solutions for them. Employees face many hardships with customers daily but with proper training, we can all achieve a consensus in how the customer service experience should be.
08.2021Kylie
April helped us and she did amazing and there was another guy as well and he was awsome as well thank you all so much!
08.2021Bryan
Good Morning Well my install was very pleasant. The tech was very friendly and polite. He answered all my questions. Very nice gentleman. Well the service is another issue. My TV’s are freezing up when I’m trying to watch anything. Sometimes it even has to reload. At this time I’m. It very impressed with Direct TV. Maybe it will get better with time. Who knows? Thank You Bryan Lewis
08.2018Rutilio
Horrible customer Service. I walked in and all the employees were on there phones. I worked with a gentleman named Jessie and he wasn't very helpful at all. I had a situation and he didn't care much to go out of his way to take care of it. There was at least 4 other employees in there and I know one had to be the manager and none of them stepped in to figure out the situation. I spoke to Merced At&T and told them about it and they told me to come over and they could take care of it "No Problem". LAST TIME I EVER GO INTO THIS PLACE!!!
08.2017