cell phone store
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T-Mobile in Santa Ana (1015 S Main St a, CA 92701)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Santa Ana (California state) on the street of 1015 S Main St a. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1657-218-2520. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-santa-ana-ca-92701-1sro?utm_source=google&utm_medium=lastmile&utm_campaign=1SRO. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 33.734968, -117.867177. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Jaime
(Translated by Google) Buy is ok for payments (Original) Está Buy bien para los pagos
11.2022Ishan
Don’t go to this location! I went here because my phone was stolen and I needed a new one asap. Chose a phone and was told it would get shipped to my house the next day, it actually arrived at their store 3 days later without anyone letting me know. Was sold on the insurance policy because they said I can get free replacement screen protectors for life. Sounded like a good deal so I agreed. They undercharged me initially because I asked to add a case and screen protector when I bought the phone, but they were never charged. So I bought them separately when I went back to pick up my phone. Those receipts were never emailed to me, something I did not realize at the time. When I needed a new screen protector several months later they told me to get it at the Main Place Mall location, but when I went there they told me that I needed to go back to the store I bought my phone from. So I went back to the one on Main st. and they refused to give me a new screen protector under warranty when it broke, saying “we need the receipt” which I was obviously unable to provide because they never sent them to me. Told me to come back when the manager Robert was there because he could override it. Of course he did not, he just asked an employee who didn’t remember what happened if they forgot to give me a receipt and left it at that. Wasted my time making several trips here, this should not have been that big a deal especially when they realized they messed up. Instead they are rude and degrading, making it seem like I lied and never bought it there even though the insurance has clearly been getting charged on the phone since I bought it in January. Worst part is not that I didn’t get the replacement screen protector. It’s that they are rude, degrading and unhelpful. They waste your time and give you the run around. I heard them talk down about their staff and other locations yet don’t help you out when those employees made a mistake. You can feel a negative and awkward vibe soon as you walk in. Avoid this store there are many others in the area better than this.
09.2022Steven
Walked in and there were 3 people ready to help me....
07.2022Antonio
Great store
06.2022Beatrice
Didn't help me out with my problems
11.2021Diane
This sprint location is in the heart of Santa Ana. It's in a little shoping center you can see it from the street. Theirs not alot off parking spaces. The employees are friendly and very helpful. Had a problem with me cell phone and they fixed the problem. Will go back to them left very happy.
11.2020Jairo
Worst customer service ever
11.2020josephine
Worse carrier to have
11.2019quality
(Translated by Google) They take a long time to answer waiting 45 minutes to make a payment (Original) Tardan mucho para atender esperando 45 minutos para hacer un pago
11.2019Alfredo
(Translated by Google) When you buy a cell phone as they give you accessories and when you check the ticket it turns out that they charge you a very bad service (Original) Cuando compras un celular segun te regalan accesorios y cuando revisas el ticket resulta que te Los cobran pesimo servicio
11.2019