truck rental agency Closed Now

Penske Truck Rental in Boulder (10350 Washington St, CO 80229)

3.8 (16 reviews)

About:

Penske Truck Rental Logo

Penske Truck Rental provides one-way and local moving truck rentals in Thornton, CO. Locations available across North America, featuring a wide range of vehicles and moving supplies. You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck thats ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies. Visit us in Thornton, CO today for all your truck rental and moving supply needs.


Penske Truck Rental is located in Boulder (Colorado state) on the street of 10350 Washington St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13032803129. You can get more information from their website: https://www.pensketruckrental.com/locations/us/colorado/thornton/716022/?utm_source=google&utm_medium=organic&utm_campaign=gbp-HPTL-7160-22. The coordinates that you can use in navigation applications to get to find Penske Truck Rental quickly are 39.882886, -104.976166. Scroll down to find out opening hours, reviews and other important information about Penske Truck Rental.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance

Unavailable amenities

Penske Truck Rental doesn't have any unavailable amenities.

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Reviews about Penske Truck Rental - 16

Samantha

Simple, quick process. Not bad price. 100 deposit cash is all.

08.2020

Samantha

Simple, quick process. Not bad price. 100 deposit cash is all.

08.2020

Samantha

Simple, quick process. Not bad price. 100 deposit cash is all.

08.2020

Samantha

Simple, quick process. Not bad price. 100 deposit cash is all.

08.2020

Kendra

I DO NOT RECOMMEND THIS LOCATION. The staff on the evening of 12-8-18 were argumentative, disrespectful, and could use some lessons in customer service. We attempted to drop a truck off yesterday evening. There was a sign indicating no after hours drop off, which we respect, however the OPEN sign was illuminated, the blinds were open, the lights were on, and the drop box was open- all indicating that the establishment was open. We dropped the keys and left, only to have the staff then call my mother and threaten to be towed at her expense because the truck was parked in a fire lane (it was not a fire lane). We returned to retrieve the truck and keys only to be met with staff that opened the conversation with how “rude” my mother had been on the phone and then became disrespectful and argumentative before we could even engage. We remained calm, let them know we didn’t want to argue, and simply asked for answers to the questions we had regarding drop off. We were again met with threats of charging us an extra $100 (for which we still don’t have an answer, as the truck was paid for through the week). A male (from what we can assume staff member) then appeared and demanded the keys back. He did not introduce himself, was attempting to intimidate us and told us we were “just wasting time.” We did not hand the keys back over for fear they would then hold them and charge us against our will. At this point, the conversation was so asinine that we simply left and took the truck. My husband’s company contracts with Penske and we will be letting headquarters know of the unnecessary poor treatment and customer service.

08.2019

Kendra

I DO NOT RECOMMEND THIS LOCATION. The staff on the evening of 12-8-18 were argumentative, disrespectful, and could use some lessons in customer service. We attempted to drop a truck off yesterday evening. There was a sign indicating no after hours drop off, which we respect, however the OPEN sign was illuminated, the blinds were open, the lights were on, and the drop box was open- all indicating that the establishment was open. We dropped the keys and left, only to have the staff then call my mother and threaten to be towed at her expense because the truck was parked in a fire lane (it was not a fire lane). We returned to retrieve the truck and keys only to be met with staff that opened the conversation with how “rude” my mother had been on the phone and then became disrespectful and argumentative before we could even engage. We remained calm, let them know we didn’t want to argue, and simply asked for answers to the questions we had regarding drop off. We were again met with threats of charging us an extra $100 (for which we still don’t have an answer, as the truck was paid for through the week). A male (from what we can assume staff member) then appeared and demanded the keys back. He did not introduce himself, was attempting to intimidate us and told us we were “just wasting time.” We did not hand the keys back over for fear they would then hold them and charge us against our will. At this point, the conversation was so asinine that we simply left and took the truck. My husband’s company contracts with Penske and we will be letting headquarters know of the unnecessary poor treatment and customer service.

08.2019

Kendra

I DO NOT RECOMMEND THIS LOCATION. The staff on the evening of 12-8-18 were argumentative, disrespectful, and could use some lessons in customer service. We attempted to drop a truck off yesterday evening. There was a sign indicating no after hours drop off, which we respect, however the OPEN sign was illuminated, the blinds were open, the lights were on, and the drop box was open- all indicating that the establishment was open. We dropped the keys and left, only to have the staff then call my mother and threaten to be towed at her expense because the truck was parked in a fire lane (it was not a fire lane). We returned to retrieve the truck and keys only to be met with staff that opened the conversation with how “rude” my mother had been on the phone and then became disrespectful and argumentative before we could even engage. We remained calm, let them know we didn’t want to argue, and simply asked for answers to the questions we had regarding drop off. We were again met with threats of charging us an extra $100 (for which we still don’t have an answer, as the truck was paid for through the week). A male (from what we can assume staff member) then appeared and demanded the keys back. He did not introduce himself, was attempting to intimidate us and told us we were “just wasting time.” We did not hand the keys back over for fear they would then hold them and charge us against our will. At this point, the conversation was so asinine that we simply left and took the truck. My husband’s company contracts with Penske and we will be letting headquarters know of the unnecessary poor treatment and customer service.

08.2019

Kendra

I DO NOT RECOMMEND THIS LOCATION. The staff on the evening of 12-8-18 were argumentative, disrespectful, and could use some lessons in customer service. We attempted to drop a truck off yesterday evening. There was a sign indicating no after hours drop off, which we respect, however the OPEN sign was illuminated, the blinds were open, the lights were on, and the drop box was open- all indicating that the establishment was open. We dropped the keys and left, only to have the staff then call my mother and threaten to be towed at her expense because the truck was parked in a fire lane (it was not a fire lane). We returned to retrieve the truck and keys only to be met with staff that opened the conversation with how “rude” my mother had been on the phone and then became disrespectful and argumentative before we could even engage. We remained calm, let them know we didn’t want to argue, and simply asked for answers to the questions we had regarding drop off. We were again met with threats of charging us an extra $100 (for which we still don’t have an answer, as the truck was paid for through the week). A male (from what we can assume staff member) then appeared and demanded the keys back. He did not introduce himself, was attempting to intimidate us and told us we were “just wasting time.” We did not hand the keys back over for fear they would then hold them and charge us against our will. At this point, the conversation was so asinine that we simply left and took the truck. My husband’s company contracts with Penske and we will be letting headquarters know of the unnecessary poor treatment and customer service.

08.2019

Jim

This team was amazing. I appreciate their great customer service skills and fun demeanor and attitude. They also had me out of their in a breeze. I highly recommend this location. Thanks again!

08.2018

Jim

This team was amazing. I appreciate their great customer service skills and fun demeanor and attitude. They also had me out of their in a breeze. I highly recommend this location. Thanks again!

08.2018

Jim

This team was amazing. I appreciate their great customer service skills and fun demeanor and attitude. They also had me out of their in a breeze. I highly recommend this location. Thanks again!

08.2018

Jim

This team was amazing. I appreciate their great customer service skills and fun demeanor and attitude. They also had me out of their in a breeze. I highly recommend this location. Thanks again!

08.2018

Aryel

It's was very easy to rent a truck with penske, I was in and out in less than half an hour. When I needed to keep my truck an extra 2 weeks they were able to accommodate me. Their customer service is wonderful.

08.2014

Aryel

It's was very easy to rent a truck with penske, I was in and out in less than half an hour. When I needed to keep my truck an extra 2 weeks they were able to accommodate me. Their customer service is wonderful.

08.2014

Aryel

It's was very easy to rent a truck with penske, I was in and out in less than half an hour. When I needed to keep my truck an extra 2 weeks they were able to accommodate me. Their customer service is wonderful.

08.2014

Aryel

It's was very easy to rent a truck with penske, I was in and out in less than half an hour. When I needed to keep my truck an extra 2 weeks they were able to accommodate me. Their customer service is wonderful.

08.2014

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Opening Hours:

Closed Now
  • Monday 10:00 AM - 5:00 PM
  • Tuesday 10:00 AM - 5:00 PM
  • Wednesday 10:00 AM - 5:00 PM
  • Thursday 10:00 AM - 5:00 PM
  • Friday 10:00 AM - 5:00 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday Closed

Ratings:

  • google logo
    3.4
    Total votes: 8
    Votes distribution:
    1: 2
    2: 0
    3: 1
    4: 3
    5: 2

Location/Contacts:

Network:

  • Penske Truck Rental Logo
    This place is part of the Penske Truck Rental. This chain has places in other locations.
Place last updated at: 29-08-2022 03:31:04