drugstore
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CVS in Old Saybrook (519 Boston Post Rd, CT 06475)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Old Saybrook (Connecticut state) on the street of 519 Boston Post Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18603881145. You can get more information from their website: https://www.cvs.com/store-locator/old-saybrook-ct-pharmacies/519-boston-post-rd-old-saybrook-ct-06475/storeid=123?WT.mc_id=LS_GOOGLE_FS_123. The coordinates that you can use in navigation applications to get to find CVS quickly are 41.299639, -72.376341. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Paige
Ridiculous wait times in drive thru pharmacy as well as inside the building . I wish I could just do the mail order service but certain meds aren’t allowed to be mailed . I was forced by insurance changes to switch pharmacies and am so irritated by this . Every single time , it doesn’t matter what time of day I am waiting 20 or more min for my prescriptions that I was told are ready , as well as numerous meds not being in stock . What a horrible corporation, For all the money that they take in you would think they would pay employees an enticing wage so things would be run smoothly .
08.2022Travelograph
Big business. Less care on customers. Did covid tests couple of time for travel. Results does come on time. No customer service from the Phermacy. Automated system will kicking the ball all over the place, and not to the phermacy. Missing international flights just because some on their end not doing the job. More than 40 hrs. No results. And travel requires less than 48 hrs test. Not going to CVS anymore.
02.2022Christopher
Despite everything and all of the negative comments here, I have to say that the pharmacy staff is uncommonly friendly and helpful. I have had several very positive experiences with two pharmacy technicians in particular— Dante and Bailey. They both go above and beyond every single time, giving personal care and attention to individual needs and circumstances.
12.2021Nancy
I had the opportunity today to sit near the pharmacy while waiting for a vaccine. The staff despite being inundated with a constant flow of customers and questions, managed to go about their morning with a professional, polite and prompt response to each and every one of them. If one employee was busy managing a customer in line or on the phone, there were two or three extra staff members who jumped in to help, in order to keep the operation of the store moving. Kudos to the management of this store.
11.2021Jason
Possibly the worst pharmacy in the country. There's always a line. The prescription is never ready. I've literally had them tell me my name is spelled wrong or my birthday is wrong. Like, "Your birthday is Feb 13." Uh, no, it isn't. I can't tell you how many times I've had to delay starting medication because of this pharmacy. AVOID
10.2021Evie
Edit 9/19/21 The absolute worst self checkout system ever. Getting through it without it "calling for assistance" (which takes forever) is like winning the lottery. It goes crazy over everything and can barely even function. I walked away from it without even getting my impulse purchase today because it's that much of a hassle. ____ It's decent as a far as a CVS goes. It is a bit on the smaller side, staff is not always available to help, and the pharmacy is often severely understaffed, but overall it's basically what you expect.
09.2021Sydney
Last week I came down with a painful sinus and ear infection, my primary care was unable to see me for several days. A friend suggested to try the minute clinic. I hopped on the app and was able to make an appointment with in an hour. I arrived and was checked in immediately in the care of the MOST FABULOUS PA, Emma! Emma was so sweet and knowledgeable. She asked several thorough questions and showed genuine compassion and care in taking her time to explain her excellent advice to healing. I cannot recommend her enough. Emma prescribed an antibiotic and I was able to walk out of the patient room and straight to the CVS pharmacy line to pick up. The process was so seem-less and convenient. This is my first review I’ve ever written. Not long after my appointment I received several follow up calls from Emma to check in on how I was feeling. Perhaps I am not of the norm, I have to say this was very unfamiliar to me. I have never spoken to my PC on the phone and sometimes find it hard to even receive a call back from the office on the rarity I do call. I am so pleasantly grateful for the care Emma has shown, she truly cares about her job. She deserves much more than my Google review. In my humble opinion, 5 star Health Care Professional and a true role model for humanity.
08.2021Amanda
I don't like this pharmacy at all. The people they're are uncooperative and difficult to deal with. They called my house to leave a msg and said my prescription was ready only to not have it ready for pick up when I came by. They don't have a good "entertainment" section where they have books and magazines and such. The candy bars are near the check out isle so you have to go all the way around the checkout lane to get one bar of candy if you want it and then go to the back of the store to pick up your prescriptions. The CVS app is awful and hard to refill prescriptions.and the location isn't great either. If you have a choice go somewhere else. I don't. My insurance demands I use this one. Thanks anthem.
08.2021R.
I have had a couple of very negative experiances with this pharmacy. Finally,I decided to switch pharmacies, the new pharmacist called to transfer the scripts only to be told they didn't have any. When she told me I called CVS to straightened the situation. They found the account which had of course been there, in the mean time I waited on hold 45 MINUTES to speak with staff. This had topped off what has been several unfortunate experiances with this location. Do not use them unless you have allot of patience, the staff seems half baked and inept, or understaffed and untrained.
08.2021Kari
I'm giving them 2 stars only because the actual pharmacists who I've dealt with on issues beyond what the uneducated technicians can handle were actually helpful and because the GM of the store itself is one of the nicest guys I've dealt with. However, 2 stars is generous given the experiences I've had with the pharmacy technicians as well as the CVS app. I have two children on monthly prescriptions which I've been getting from this location for over 2 yrs now and yet there still seems to be an issue getting these meds every...single...time! I have most of these on auto-refill and I follow the same process to have them shipped to me in order to avoid waiting in the store line or drive thru for 45 min! 1 out of 3 orders I place has issues and it's frustrating when you can't even talk to a competent person to get issues sorted out in a timely manner (currently on hold for 10 min to get someone on the phone). This is the second time I've called about this issue and the first person who answered was extremely rude and when I asked to speak to someone else she put me on hold so long I just gave up and now I have to try yet again and waste my lunch time! It's very frustrating to say the least when I'm trying to get meds that my children need on time, every month!
08.2021