sporting goods store
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DICK'S Sporting Goods in Waterbury (275 Union St, CT 06705)
About:
Sporting goods chain with equipment, apparel & footwear for athletics, outdoor recreation & fitness.
DICK'S Sporting Goods is located in Waterbury (Connecticut state) on the street of 275 Union St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1203-437-9392. You can get more information from their website: https://stores.dickssportinggoods.com/ct/waterbury/1389/?seo=localpack. The coordinates that you can use in navigation applications to get to find DICK'S Sporting Goods quickly are 41.553358, -73.031857. Scroll down to find out opening hours, reviews and other important information about DICK'S Sporting Goods.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
DICK'S Sporting Goods doesn't have any unavailable amenities.Categories
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Claritza
I went to this store on Nov 3 to do a return. A young employee did it and today is Dec 2 my money is not in my account yet. I been trying to get help from the store or the help center online. No one is helping me at all only I hear is excuses or apologies. No money no item. Really upset with them...
12.2022André
I would give this facility 5 stars, all because of the manager by the name of Jamie I won't. He could of helped me get my fishing license since he helped me look at some glasses. This man just looked at me after called one of the girls from a different area to help me. He was on the computer that the girl used to print out my license the Manger was able to help with glasses but couldn't handle that. If I go back in this store and I see him working I'm walking out. His customer service wasn't great at all, he walked away from the employee and myself to walk around 2 more minutes with me wouldn't have been an issue.
06.2022Dan
Cashier just told me I treated her like a dog because I wasn't paying attention and didn't put the money in her hand
06.2022Future
Today I experienced one of the best customer service experiences I’ve had in a long time. A young man named Adam immediately approached me and asked how he could help. The product I was looking for wasn’t in store but he then provided a solution by letting me know he would be able to order for the socks to be delivered to my home with $0 for shipping. In addition I decided to buy a pair of dumbbells — an hour later I noticed I purchased the wrong set and went back and the same young man was there to greet me to help me with my exchange. He then helped bring the heavy Bowflex dumbbells to my car. As a man whose been in banking for many years I truly believe providing exceptional service is something that comes from the heart and is executed 100% of the time for 100% of the people one comes in contact with and you can just tell this young man gets it! Extraordinary service — you are appreciated Adam.
01.2022Tray
The waterbury location didn't have what I was looking for But Danbury did im happy I took the trip, my purchase was a Birthday present for my son, also the associates in both stores were great and very helpful.
01.2022Zandile
The staff are friendly and very helpful ,the store is clean with lots of merchandise! The prices were reasonable I purchased everything I wanted!
12.2021stacy
I had a problem with a Spin cycle I purchased and when I called to resolve it, I was immediately relieved to get exactly the response I needed! Taylor, the store manager said “we will make it right.” She followed up with arranging a replacement bike, which should arrive over the next week. Thanks, Taylor and thanks to Dick’s for hiring professionals who take care of your customers!
12.2021AVI
Bought a camelback and hiking sneakers. Price was reasonable. The selection was not great, and the camelback I bought was not in the hiking section where it should be. Was going to leave without it, but it was near the front counter. Went on 10+ mile hike, it worked great.
12.2021Jayni
If I were able to give it more stars I would. I normally don’t review stores when I have a great experience which I know I should HOWEVER this specific location impressed me so much with their customer service My husband and I couldn’t forget to review. Last minute shopping for cleats for soccer that starts tomorrow for my daughter. We walk in with the family and I resiste greeted by about 5 different employees all smiling! As I walked in I figured I should ask where were the cleats to make the trip quick. Immediately a gentleman came and I’m sorry I don’t remember his name said yes ma’am how can I help you? I said can you please point me into the direction of cleats or a bundle for soccer? He says ma’am the cleats are straight down towards your left but if you would like as you walk you will find yourself with one of our employees Drew and he will be more than happy to assist you. As my family and I walked down the aisle towards the left sure enough there were 2 employees with name tags and 1 points to Drew and says he will be helping with a smile. He introduced himself, asked what exactly we were looking for, the prices, the bundle they had to offer & everything that came along with it. So knowledgeable! We found the cleats she wanted, he sized her before just to be sure. After we had the cleats ........ he offered to size my other 2 children just in case since he has seen how quick kids grown. I looked at him and said you know what that’s so nice of you! That would be great- he starts to tell me how he has been there so long that he sees the kids grown up and it amazes him how time passes. After the convo he then gave me directions to get to Bella which is the lady in the other department to help me with the shin guards and soccer ball. Sure enough Bella was there to help me right away! She gave me tips and what will be needed in the near future- I grabbed a bag that was placed in the wrong hook. She said that she would confirm with the front so they honor that price. Again Bella was a pleasure! We get to the register and this is when it changed a little the cashier was very forward- hi do you have a reward with use? I said yes but the customer she just finished with didn’t finish walking away. I actually have a rewards card on my phone so I showed her my phone and she seemed bothered that she had to scan my phone 🙄 anywho once we get to the bag I tell her what Bella said about price a $10 difference with the total was already over $80.... Bella confirmed and the cashier was going back and forth If there were anymore, did she fix it? Did she remove the wrong price all while we were there and Bella taking care of another customer. Just RUDE!! and then had no choice to adjust the price. Any who over ALL this last minute shopping experience was so great that I had to write this post to show appreciation to the gentleman at the door, all the workers who greeted me, Drew, Bella ans even the cashier to show her not to be so rude and bitter! God bless 💜💜
12.2020Alberto
This store doesn't sell hunting equipment. They are more focus on clothes. Not even skateboarding stuff. The funny part about this. 5 dollars below sell gun cases and skateboards right next to each other. Lol
12.2020